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Fidelity International
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Analyst Programmer

Analyst Programmer

Fidelity International

2 - 6 years

2 - 6 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

programmer oracle c customer service enterprise applications hibernate change management sql database development configuration management cloud technical support java git kafka paas jenkins data transfer aws unix architecture

Work Mode

Work from Office

Job Type

Full Time

Job Description

About your role

The position is for an application programmer / senior application programmer in GPS Production Support team. The role involves supporting key Enterprise applications involving PL/SQL, Java/J2EE and Cloud Based architecture / PaaS, Cloud Foundry (CF), Amazon WebService (AWS) & K8. The candidate should have high expertise and core skills of SQL PL/SQL,Java/J2EE using Core Java, Spring and Hibernate. In addition, hands-on experience with Control-M, Kafka, Unix technologies would be a plus. The successful candidate will be responsible for support and maintenance of applications developed using the above technologies. This would also involve intensive interaction with the business and other systems groups, so good communications skills and the ability to work under pressure are absolute must. The candidate is expected to display professional ethics in his/her approach to work and exhibit a high level ownership within a demanding working environment.

Key Responsibilities

Provide technical Support, complete ownership for problem diagnosis and resolution for SQL / Data Related Issues.
Understand and write the SQL queries and stored procedures.
Providing first line of technical support for business critical applications (Principal technologies / applications used include Java/J2EE, AWS, K8,PAAS Control-M and Unix)
Working knowledge of UNIX platform and Kafka would be an added advantage

Configuration Management tools, CI/CD tools : GIT, Jenkins would be an advantage

Work with the support team alongside data analysts, business analysts, database administrators and business project teams in enhancing and supporting the production services
Conduct analysis and do bug fixes for production incidents. Carry out technical enhancements as desired.
Carry out daily health-check activities involving application checks, system checks, and database checks and related on production systems / servers.
The scope of responsibility also covers monitoring business critical batch workloads, real-time / interactive processing, data transfer services, application on-boarding and upgrades, and recovery procedures.
Report root cause of the incidents and present ideas on how to prevent the incidents from occurring in future.
Ensure adherence to incident and change management processes. Regular engagement with Business & Systems Teams looking to adopt and apply the best practice of Service Support.
Prepares and maintains documentation of applications
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Responsible for servicing 24x7 support as per support rosters
Flexibility to work in shifts (on-demand & short-term basis), and/or on weekends

Experience and Qualifications Required

2-6 years overall experience within IT
B.E./B.Tech. or M.C.A. in Computer Science from a reputed University.
2-6 years of relevant industry experience and at least 2 years in Oracle PL/SQL , Java/J2EE, AWS & K8.
Proven record of achievements as a Application and Production Support using Oracle PL/SQL, Java/J2EE, AWS & K8 for global applications with an understanding of internationalisation aspects.
3rd Party Products integration experience.
Experience of complete project lifecycle execution from Requirements Analysis to Production Support.
Experience of working with multi-cultural and geographically disparate teams.
Working knowledge of Java and Control M would be an additional advantage
Expertise in stored procedures and database development in Oracle PL/SQL and upgrade versions.
Knowledge of indexes, Index management, How statistic work, How they can be created and managed effectively

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Analyst Programmer