Analyst II Business Process Transactions

Dxc Technology

3 - 5 years

3 - 12 Lacs

noida uttar pradesh india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

policy administration ms office proficiency us life insurance bpo analytical skills

Work Mode

On-site

Job Type

Full Time

Job Description

RESPONSIBILITIES:

Responsible for Policy administration and related services of Life Insurance Policies
Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
Develops knowledge and skill in assigned work process (es) as well as general understanding of the clients business and objectives.
Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals.

Mandatory Skills:

18-24 months of experience working in a BPO set up
Candidates must possess good communication skill both verbal and written
Good analytical and problem-solving skills
Sound desktop skills, good knowledge of MS office and e-mail writing skills
Good typing skilling with a minimum of 25 WPM at 90% accuracy
Ability to work in a team environment.

Desired Skills:

Working knowledge of US Insurance (Preferably Life and Annuities insurance)
Working knowledge of accounting and reconciliation or should possess good understanding on concepts

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