Analyst-Back Office-Finance & Accounting

EXL

0 - 1 years

2 - 4 Lacs

noida

Posted:1 week ago| Platform:

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Skills Required

quality monitoring analytical skills service level sap erp excel customer satisfaction accounting back office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Essential Functions

Candidate should have analytical skills
F&A (Insurance) collections background is essential
Past work experience of SAP ERP will be of weightage advantage
Good working knowledge of Microsoft Excel
Ensure that the guidelines are followe'd as per standard procedures
Coaching & providing effective feedback to the collectors
Quality monitoring & review of accounts

Graduate with Accounting major or equivalent 0 - 1 Year

Allocation of accounts as per the guidelines
Ensure timely closure of accounts
Ensure that the quality of the transactions is in compliance with predefined parameters
Ensure adherence to Company Policies and Procedures
Ensure fair methods are used to collect outstanding balance on the account
Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns
Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors)
Prepare reports of the accounts assigned to the team
Preparing business review templates for performance review

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