AMC Coordinator

Compucare India Private Limited

3 years

1 - 2 Lacs

alkapuri vadodara gujarat

Posted:4 days ago| Platform: SimplyHired logo

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Skills Required

microsoft word microsoft excel microsoft outlook customer service microsoft office bachelor's degree business administration in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

Contact existing clients through calls and emails to discuss upcoming AMC renewals.
Send renewal quotations, follow up on approvals, and ensure timely payment collection.
Maintain and update the AMC database with contract details, renewal dates, and client interactions.
Coordinate with the sales and service teams for smooth AMC execution and client satisfaction.
Handle client queries regarding AMC coverage, terms, and service support.
Prepare renewal status reports and share regular updates with management.
Ensure all renewal communications are professional, prompt, and in line with company policies.
Support the service department with documentation and administrative tasks related to AMC agreements.

Required Skills & Qualifications

Graduate in any discipline (preferred: BBA, B.Com, or equivalent).
1–3 years of experience in client coordination, telecalling, or service administration (preferably in IT / service industry).
Excellent communication skills (verbal and written).
Strong customer service orientation and follow-up abilities.
Proficiency in MS Office (Excel, Word, Outlook).
Ability to multitask and manage time effectively.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

Provident Fund

Work Location: In person

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