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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Training Specialist, GSF L&D

Mumbai Metropolitan Region

0 years

Not disclosed

Not specified

Full Time

DESCRIPTION Key job responsibilities Job Responsibilities: 1- Own business goals and intervene by identifying knowledge gaps to be filled. 2- Proactively recommend ways and support the mapped GSF Sites towards meeting business goals. 3- Proactively track mapped sites performance and pre-announce training interventions. 4- Supervise structured learning metrices and also oversee their results for the assigned sites. 5- Managing live performance metrices end to end for the assigned sites. 6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning. 7- Maintaining data and analysis through reports on excel (as per business requirement) 8- Ensure completion of new hire training program, coaching & other performance improvement programs on time. 9- Partners with operations leaders while conducting site audit to check the process compliance and fix the gaps on an immediate basis. 10- Identifying learning coaches & certifying them. 11- Lead the individual improvement projects to enhance the business performance. 12- Drive Quality & Learning metrics 13- Conducting chime sessions & Class room sessions to the stake holders Key job responsibilities Job Responsibilities: 1- Own business goals and intervene by identifying knowledge gaps to be filled. 2- Proactively recommend ways and support the mapped UFF sites towards meeting business goals. 3- Proactively track mapped stations performance and pre-announce training interventions. 4- Supervise structured learning metrics and also oversee their results for the assigned territory and region. 5- Managing live performance metrics end to end for the assigned territory. 6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning. 7- Maintaining data and analysis through reports on excel (as per business requirement) 8- Ensure completion of new hire training program, coaching & other performance improvement programs on time. 9- Partners with operations leaders while conducting sites audit to check the process compliance and fix the gaps on an immediate basis. 10- Identifying learning coaches & certifying them. 11- Lead the individual improvement projects to enhance the business performance. 12- Drive Quality & Learning metrics 13- Conducting chime sessions & Class room sessions to the stake holders A day in the life Track the day to day business metrics and plan to visit the mapped stations for metric improvement Involve and engage well with mapped LA/LGs for daily L&D activities Offer visibility on daily reporting's and progress updates BASIC QUALIFICATIONS Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement) PREFERRED QUALIFICATIONS Proven experience as a Training Specialist/ Trainer in a similar role. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Maharashtra Job ID: A2979086

Training Specialist, GSF L&D

Mumbai Metropolitan Region

0 years

Not disclosed

Not specified

Full Time

DESCRIPTION Key job responsibilities Job Responsibilities: 1- Own business goals and intervene by identifying knowledge gaps to be filled. 2- Proactively recommend ways and support the mapped GSF Sites towards meeting business goals. 3- Proactively track mapped sites performance and pre-announce training interventions. 4- Supervise structured learning metrices and also oversee their results for the assigned sites. 5- Managing live performance metrices end to end for the assigned sites. 6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning. 7- Maintaining data and analysis through reports on excel (as per business requirement) 8- Ensure completion of new hire training program, coaching & other performance improvement programs on time. 9- Partners with operations leaders while conducting site audit to check the process compliance and fix the gaps on an immediate basis. 10- Identifying learning coaches & certifying them. 11- Lead the individual improvement projects to enhance the business performance. 12- Drive Quality & Learning metrics 13- Conducting chime sessions & Class room sessions to the stake holders Key job responsibilities Job Responsibilities: 1- Own business goals and intervene by identifying knowledge gaps to be filled. 2- Proactively recommend ways and support the mapped UFF sites towards meeting business goals. 3- Proactively track mapped stations performance and pre-announce training interventions. 4- Supervise structured learning metrics and also oversee their results for the assigned territory and region. 5- Managing live performance metrics end to end for the assigned territory. 6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning. 7- Maintaining data and analysis through reports on excel (as per business requirement) 8- Ensure completion of new hire training program, coaching & other performance improvement programs on time. 9- Partners with operations leaders while conducting sites audit to check the process compliance and fix the gaps on an immediate basis. 10- Identifying learning coaches & certifying them. 11- Lead the individual improvement projects to enhance the business performance. 12- Drive Quality & Learning metrics 13- Conducting chime sessions & Class room sessions to the stake holders A day in the life Track the day to day business metrics and plan to visit the mapped stations for metric improvement Involve and engage well with mapped LA/LGs for daily L&D activities Offer visibility on daily reporting's and progress updates BASIC QUALIFICATIONS Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement) PREFERRED QUALIFICATIONS Proven experience as a Training Specialist/ Trainer in a similar role. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Maharashtra Job ID: A2979087

Software Development Manager, Translation Services

Hyderabad, Telangana, India

7 years

Not disclosed

Not specified

Full Time

Description In Translation Services, we don't let language get in the way of enabling anyone in the world to interact with Amazon products in their language of choice. In order to achieve that vision, we provide hands-off-the-wheel translation apis and delivery mechanisms to content systems and tech teams that enable them to consistently localize their content at the speed, quality, and cost required by their business. Key job responsibilities As an experienced Software Development Manager, you will help drive the global expansion of applications and services by building highly scalable distributed systems responsible for delivering billions of translations per day with low latency and high availability. You drive engineering excellence best practices and ensure your systems are resilient to peak events with no impact to customer experience. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions. Ambiguity and creativity are both expected and the norm. As a tech leader, you partner with your engineers and leadership to define a vision and tenets that drive your team's decisions and enable Amazon to deliver exponential growth in translated content delivery while minimizing cost. A day in the life Our primary focus is to ensure our Translation Ingestion systems are providing a great experience for our customers (anyone that interacts with Amazon products and services). Our internal customers are tech teams that require reliable and easy-to-use translation APIs for their applications. You will operate managing content from all of Amazon and its subsidiaries. About The Team You will lead Amazon translation ingestion services, along with a group of top tier engineers that have deep domain knowledge about supporting scalable services at Amazon. You will interact daily with other tech teams within Translation Services to collaborate on mid and long range planning efforts. Basic Qualifications 3+ years of engineering team management experience 7+ years of engineering experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Experience supporting highly available, highly scalable systems Preferred Qualifications Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A2979088

Virtual customer support Associate - Rajasthan, India

Rajasthan, India

0 years

Not disclosed

Remote

Full Time

Description Work from home with Amazon Customer Service! Role: Customer Service Associate Job Type: Seasonal role Location: Work from home in (Rajasthan), India Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. What are your hours? This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date. What strengths will you bring? Hard-working, articulate, and detail-orientedFriendly and customer-focused in every situationAbility to learn quickly and embrace change Comfortable multi-tasking in a high-energy environment. What benefits will you receive? Benefits One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including: Medical insurance Pension planInternet allowanceLifestyle benefits and retail discounts through our Amazon Extras programExpert training and ongoing opportunities to learn more and develop your skills If this role sounds like it’s for you, then click on the link below to start the application process! You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience. If successful, we will contact you about next steps! Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Basic Qualifications Minimum age: 18 years oldHave the right to work in IndiaStrong communication skills in English (both written and oral fluency) Experience working with a computerThe availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)From a technical perspective, a minimum broadband connection of 100MB download speed and 20MP upload speed using a hard-wire ethernet internet connection (no WIFI). I hereby consent to the recording of your video and audio during interview stages and during the term of your employment at Amazon (as applicable) for the purposes of proctoring the assessment and validating your identity. You further agree that Amazon, Amazon's authorized personnel or third parties authorized by Amazon may capture and store a screenshot of your face which will be used for the purpose of Amazon's internal records purpose and continued identity verification. Further, you may also be required to show a government issued ID (except Aadhaar card) having your photo to Amazon, Amazon's authorized personnel or third parties authorized by Amazon during your interview stages and on your first day of joining Amazon as an employee. You consent that a screenshot of the government ID may be captured by Amazon or Amazon's authorized personnel, or third parties authorized by Amazon for Amazon's internal records purpose and validation of your identity. Company - ADCI - Rajasthan Job ID: ASF250118979

Front End Engineer, Digital Acceleration

Chennai, Tamil Nadu, India

1 years

Not disclosed

Not specified

Full Time

Description Amazon.com is looking for a talented and enthusiastic Front-end Engineer to join the Digital Acceleration team. We specialize in building analytics, AI and data engineering related products specifically around metadata management, data quality and customer lifecycle management analytics. We are seeking a front-end engineer with a strong knowledge of distributed systems to build enterprise-scale, mission-critical, multi-tiered web applications using tools that are well out in front on the technology wave. You must enjoy working on complex software systems in a customer-centric environment and be passionate not only about building good software but also ensuring that the same software achieves its goals in operational reality. Basic Qualifications 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience Experience using JavaScript frameworks such as angular and react Preferred Qualifications 1+ years of agile software development methodology experience Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A2979069

Software Development Engineer-II, Amazon

Chennai, Tamil Nadu, India

2 years

Not disclosed

Not specified

Full Time

Description Amazon.com is looking for a talented and enthusiastic Software Development Engineer to join the Digital Acceleration Commerce team. The Digital Acceleration Commerce team owns services supporting the publishing, pricing and purchase of Digital content, including Kindle Books, Amazon AppStore, Amazon Music, Amazon Video, etc. This candidate will be joining a team working on scalable web services using cloud technologies. The work will be highly visible to Amazon customers and internal stakeholders. As a Software Development Engineer, this person will lead the architecture and development of high-scale web services and workflows. A successful candidate will have an established background in designing and developing back-end web services, strong technical skills, a motivation to achieve results in a fast-paced environment, high creativity, and great analytical reasoning skills. Basic Qualifications 2+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A2979066

Software Development Engineer-II, Amazon

Chennai, Tamil Nadu, India

2 years

Not disclosed

Not specified

Full Time

Description Amazon.com is looking for a talented and enthusiastic Software Development Engineer to join the Digital Acceleration team. The Digital Acceleration team owns services supporting the publishing, pricing and purchase of Digital content, including Kindle Books, Amazon AppStore, Amazon Music, Amazon Video, etc. This candidate will be joining a team working on scalable web services using cloud technologies and offers opportunity to work on Gen-AI LLM technology. The work will be highly visible to Amazon customers and internal stakeholders. As a Software Development Engineer, this person will lead the architecture and development of high-scale web services and workflows. A successful candidate will have an established background in designing and developing back-end web services, strong technical skills, a motivation to achieve results in a fast-paced environment, high creativity, and great analytical reasoning skills. Basic Qualifications 2+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A2979075

Software Development Engineer-II, Amazon

Chennai, Tamil Nadu, India

2 years

Not disclosed

Not specified

Full Time

Description Amazon.com is looking for a talented and enthusiastic Software Development Engineer to join the Digital Acceleration Commerce team. The Digital Acceleration Commerce team owns services supporting the publishing, pricing and purchase of Digital content, including Kindle Books, Amazon AppStore, Amazon Music, Amazon Video, etc. This candidate will be joining a team working on scalable web services using cloud technologies. The work will be highly visible to Amazon customers and internal stakeholders. As a Software Development Engineer, this person will lead the architecture and development of high-scale web services and workflows. A successful candidate will have an established background in designing and developing back-end web services, strong technical skills, a motivation to achieve results in a fast-paced environment, high creativity, and great analytical reasoning skills. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A2979078

Software Development Engineer, Digital Acceleration

Chennai, Tamil Nadu, India

2 years

Not disclosed

Not specified

Full Time

Description Amazon.com is looking for a talented and enthusiastic SDE to join the Digital Acceleration team. You will be involved in enabling AI, data, metrics and analytics at scale to several Amazon digital teams. We specialize in building AI, analytics and data engineering related products specifically around metadata management, privacy compliance, data quality and customer lifecycle management analytics. We are seeking a SDE with a strong knowledge of distributed systems to build enterprise-scale, mission-critical, multi-tiered applications using tools that are well out in front on the technology wave. You must enjoy working on complex software systems in a customer-centric environment and be passionate not only about building good software but also ensuring that the same software achieves its goals in operational reality. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A2979062

Business Development Manager, Amazon

Mumbai, Maharashtra, India

5 - 8 years

Not disclosed

Not specified

Full Time

Description Amazon Ads is seeking a Business development manager to join our rapidly-growing non-endemic performance Ads Sales team. Amazon is committed to delivering best in class products, devices and services in the performance ads space and this role will help connect brands with our newest display ad solutions to delight customers and deliver results. This is an exciting time to join a new team in a role with broad scope and the potential to make real impact. This role will be focused on driving non-endemic performance Ads business and helping our customers meet their performance objectives. The ideal candidate will have a proven track record of building partnerships and working in a complex, cross functional environment. He/she must also possess strong communications skills and the ability to build and convey compelling value propositions to internal and external stakeholders. He/she will have a keen sense of ownership, drive, and a strong desire to win. Key job responsibilities Generates performance advertising revenue by establishing credible relationships with advertiser decision makers and agencies and constructing and delivering compelling pitches. Be a true hunter, hungry to uncover opportunity and connect it with a value adding solution. Generates a pipeline and influences buying decisions to drive revenue from new advertisers. Maps account strategies, aligning resources and uncovering which of our display products best serves an advertiser’s needs. Holds sales calls on existing and prospective clients, delivering superior customer service. Prepares and delivers customized sales presentations to clients. Basic Qualifications 3+ years of sales experience Experience in advertising Preferred Qualifications MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Haryana Job ID: A2979220

Sr. Technical Program Manager, Amazon Payment Services

Chennai, Tamil Nadu, India

5 years

Not disclosed

Not specified

Full Time

Description APS ( Amazon Payment Service) is looking for a talented and experienced TPM to drive new initiatives across cross functional teams and to rollout business transformational programs in the Middle East North Africa region. Key job responsibilities The role will manage large, complex technology initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating systems that are no longer needed. These efforts will require you to work with multiple teams in and/or across organizations. You will be accountable for the overall strategy of large programs. You will manage all stages (from concept to delivery). You will need to understand the architecture of the systems you work with. You will influence team technical priorities and business strategy through data-driven contributions. You will be able to make a case for project priorities, resource allocation to achieve a desired business outcome, resolve an architecture deficiency, or unblock delivery. You will communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors. You will foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus). You will partner with customers, stakeholders, and engineering teams. You will drive crisp decisions in your program area about what projects move forward and in what priority order. You will proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks. You will be a simplifier. You will judiciously add, refine, and remove procedures. You will have good working relationships with engineers, managers, and peers. You will recognize discordant views and take part in constructive dialogue to resolve them. You will own, gather data, write, deliver, and present project and business related reports on a weekly, monthly, quarterly, and ad-hoc basis, while ensuring written communication is of the highest quality with minimal feedback required. Drive Director+ leadership communications through MTR, QTR, Program reviews, goals review and OP discussions. Drive cross org synergies and tech leverage across Payments systems Independently engage and drive communication and stakeholder management of external partners. Own what you and your team create. Serve as a technical lead on project of varying complexities. Execute quality solutions in tandem with business and project management teams. Strive for 100% efficiency by constantly automating newer processes and demands. Broaden your technical expertise to be able to refine existing frameworks and build newer ones. Basic Qualifications 7+ years of working directly with engineering teams experience 5+ years of technical product or program management experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ - K20 Job ID: A2979230

Operation Manager II, Sort Center

Ahmedabad, Gujarat, India

2 years

Not disclosed

Not specified

Full Time

Description Amazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations Team Purview of a Operations Manager Manager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity. The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion. Responsibilities include, but are not limited to Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management. Developing and/or referring to performance metrics to drive team performance and business results. Identifying the business impact of trends and making data backed decisions. Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers) Escalating problems or variances in the information and data to the relevant owners and following through on resolutions. Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus. Basic Qualifications 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - Gujarat - C73 Job ID: A2960071

Process Assistant, GSF

Noida, Uttar Pradesh, India

0 years

Not disclosed

Not specified

Full Time

Description At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables Daily Management of shift:Administrative management of associatesJob allocation to associatesMonitoring and mentoring of associates on productivity, quality and safety.Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Basic Qualifications Speak, write, and read fluently in English Preferred Qualifications Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Uttar Pradesh Job ID: A2960141

Canteen Operations Admin, Canteen and facilities Management (INOPS)

Gurgaon, Haryana, India

1 years

Not disclosed

Not specified

Full Time

Description The Canteen Ops Administrator will supervise canteen operations in alignment with the agreed terms and conditions visa viz the agreement with the org and the canteen vendor. The key responsibilities included and not limited to vendor identification, food safety audits, feedback analysis to drive employee satisfaction. The role involves overseeing all aspects of canteen operations, including team supervision, vendor integration, ensuring food quality and hygiene, and coordinating audit and stands and practices Key job responsibilities Vendor Management & Staff Supervision: Identify and manage canteen vendors, ensuring they adhere to all terms for smooth daily operations of kitchen/cafeteria utility operations by ensuring availability of canteen services in all shifts Cleaning, Sanitation & Hygiene Audits: Ensure daily cleaning and sanitation of kitchen surfaces, equipment & utensils. Regularly audit the kitchen for cleanliness and hygiene, maintaining high standards throughout. Food Variety, Cost & Support: Ensure a diverse menu is prepared at standard costs across all buildings. Inputs on food options to be shared with the canteen vendor as received from associates. Canteen Standards & Health Compliance: Structure and enforce canteen policies, focusing on food variety, cleanliness, and health compliance. Adhere to and enforce health and safety regulations, including regular audits and staff training. Vendor Training & Equipment Maintenance: Align canteen vendors and staff on hygiene practices and staff behavior. Regularly check of kitchen equipment, reporting any malfunctions or damages to the vendor. Quality, Service & Customer Feedback: Maintain high standards of food quality and customer service. Conduct regular surveys on food quality and promptly address any complaints or feedback. Inventory & Procurement Management: Conduct regular inventory checks on snacks and kitchen supplies. Coordinate with the vendor for timely procurement of snacks and catering for daily requirement and engagement of associates as required. Teamwork & Health Safety: Collaborate effectively with canteen staff to ensure smooth operations. Participate in health and safety training, ensuring all staff are aware about safety standards and ensure safety procedures are followed. Basic Qualifications 6+ months of human resources experience 6+ months of customer service experience 6+ months of Microsoft Office products and applications experience High school or equivalent Experience in confidential environments Preferred Qualifications 1+ years of human resources experience 1+ years of customer service experience 1+ years of Microsoft Office products and applications experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - Haryana - C72 Job ID: A2960160

Team Lead, Inbound

Gurgaon, Haryana, India

5 - 8 years

Not disclosed

Not specified

Full Time

Description JD for Team Lead: At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Summary Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables Daily Management of shift from Learning perspective:Direct IB and OB functionsUnderstand SJIs and follow SOP.Monitoring and mentoring of associates on productivity, quality and safety. Monitor PS queues, and raise Andon in case of any issuesConduct a 4M and 5S audit for the respective work stations on a daily basis Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience in an operational role Preferred Qualifications Experience in e-commerce, retail or advertising Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Delhi Job ID: A2960161

Operations Executive, Seller Flex, External Fullfillment , External Fullfillment

Gurgaon, Haryana, India

0 years

Not disclosed

Not specified

Full Time

Description Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams? Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations. Key job responsibilities Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations. Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Experience in an operational role Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Haryana Job ID: A2979052

Business Development Manager, Amazon

Gurugram, Haryana, India

5 - 8 years

Not disclosed

Not specified

Full Time

Description Amazon Ads is seeking a Business development manager to join our rapidly-growing non-endemic performance Ads Sales team. Amazon is committed to delivering best in class products, devices and services in the performance ads space and this role will help connect brands with our newest display ad solutions to delight customers and deliver results. This is an exciting time to join a new team in a role with broad scope and the potential to make real impact. This role will be focused on driving non-endemic performance Ads business and helping our customers meet their performance objectives. The ideal candidate will have a proven track record of building partnerships and working in a complex, cross functional environment. He/she must also possess strong communications skills and the ability to build and convey compelling value propositions to internal and external stakeholders. He/she will have a keen sense of ownership, drive, and a strong desire to win. Key job responsibilities Generates performance advertising revenue by establishing credible relationships with advertiser decision makers and agencies and constructing and delivering compelling pitches. Be a true hunter, hungry to uncover opportunity and connect it with a value adding solution. Generates a pipeline and influences buying decisions to drive revenue from new advertisers. Maps account strategies, aligning resources and uncovering which of our display products best serves an advertiser’s needs. Holds sales calls on existing and prospective clients, delivering superior customer service. Prepares and delivers customized sales presentations to clients. Basic Qualifications 3+ years of sales experience Experience in advertising Preferred Qualifications MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Haryana Job ID: A2979220

WHS Officer

Gurugram, Haryana, India

0 years

Not disclosed

Not specified

Full Time

Description The Site WHS officer will be responsible for partnering with a site operations team in a Sort Center to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Site WHS officer must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Site WHS officer must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Site WHS officer will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Site WHS officer will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The Site WHS officer will be responsible to lead a safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional. Basic Qualifications 2+ years previous experience in Environment, Health & Safety or ME in Industrial Safety Engineering Bachelor’s degree in engineering or a related field required. Experience in reputed private or government organisations Experience managing multiple direct reports. Must be flexible regarding shifts. Experience implementing lean principles and process improvement in an operational environment. Experience managing multiple direct reports Preferred Qualifications Sort Center or Manufacturing Safety experience with mix of exempt and non-exempt employees at a site of at least 200 people preferred. Master’s degree preferred Experience in a fast paced, changing/growing organization Government Certified Safety Professional preferred Excellent written and verbal communication skills, including comfort interfacing with site leaders. Ability to develop and implement department goals and strategies. Strong analytical skills with demonstrated problem solving ability. Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Delhi - C76 Job ID: A2979205

Quality Assurance Engineer, Cosworth

Gurugram, Haryana, India

0 years

Not disclosed

Not specified

Full Time

Description We're on a journey to build something new! Come join our team and build new discovery and shopping products that connect customers with their vehicle of choice. We're looking for a talented Quality Assurance Engineer (QAE) to join our team of product managers, designers, and engineers to conceive, design, and develop innovative automotive-shopping experiences for our customers. Quality Assurance Engineers at Amazon applications and products at the user level and code level, both manually and with automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with Scripting tools and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, coming up with the test cases, driving the test case sign-off processes with the stakeholders, contributing to code level Unit tests, test execution and reporting. Key job responsibilities As a QAE, you will innovate our QA processes and develop repeatable and automatable QA systems. You will work with Product Managers, QAEs, SDETs, and SDEs on our internal technology teams to understand features and technical implementation. You will identify use cases, create test plans, define test strategies, and create manual and automated test cases in order to report to stakeholders on the quality and reliability of our products. You will evangelize quality best practices. You will own creating and driving the test strategy and enforcing design for testability. This is a role on an exciting new project where you will be the QA on a team driving data collection, identifying user workflows, end-to-end testing, and driving quality improvements. Our Ideal Candidate Defines test strategy, tools and process for quality assurance of the product and software Enjoys working side by side with partners, colleagues and teams on problems Is highly effective and thrives in a dynamic environment with multiple, changing priorities Familiarity with CI/CD automation frameworks (especially using Python and Java) Shows creativity and initiative to improve product coverage and effectiveness. Is comfortable with proactive outward communication and technical leadership Never shies away from a challenge A day in the life You will join the team of hands-on, proactive, self-motivated and seasoned software quality assurance professionals. In this role, you will: Create test strategies, test plans and test cases Review user interfaces for conformity and functionality Efficiently execute test cases across all functional areas of our products Review product user interface for conformity to design guidelines Find, isolate, document, regress and track bugs through resolution Interpret and report testing results and be a vocal proponent for quality in every phase of the development process Work with software development engineers to understand the overall technical architecture and how each feature is implemented Engage in code reviews to ensure testability and unit test designs Develop automated tests, scripts, and tools to enable CI/CD Collaborate across teams to enhance total product quality About The Team This role is on a team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online. Basic Qualifications 5+ years of quality assurance engineering experience Experience in automation testing Experience in manual testing Experience as QA lead on medium to large sized projects Experience developing high quality test plans, test designs, test strategies, and test execution Preferred Qualifications Experience with at least one automated test framework like Selenium or Appium Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Haryana Job ID: A2979089

SDE 2, Hub Tech

Gurugram, Haryana, India

0 years

Not disclosed

Not specified

Full Time

Description “Do you want to make a major impact in next 1 year?” “Do you want to build new products from scratch?” “Do you like startup culture?” If yes, then this might be right opportunity for you. We are Lockers team! We solve the problem of package delivery to customers. A lot of time Amazon customers have to go through hassles of coordinating delivery time with carriers and are not able to receive their packages. We solve this problem for them. We allow customer to get their package (and do their returns) when and where they want. In other words, we make the package delivery asynchronous in nature. Is that an important problem? Draw a comparison with how messaging solutions like AWS SQS / JMS are critical part of tech architecture, the same way we are becoming important to package delivery. We've been established for over a decade, boasting a network of over 50,000 lockers globally across NA, EU, and the FE, facilitating the delivery of millions of packages monthly. Despite this, we continue to identify ourselves as a startup due to our operational style and scalability. Our key stakeholders and dependencies are centralized under unified leadership, enabling us to make swift decisions and execute rapidly. Over the past three years, we've successfully launched two new products. Presently, we're embarking on the development of the latest generation of lockers designed to accept packages from any carrier or retailer, with robust return capabilities. This ambitious endeavor aims to facilitate a tenfold scale-up within the next three years, aligning with our strategic goals. Additionally, we offer various customer-facing features and maintain direct integration with retailers. Role If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate software developers, this might be the role for you. As an SDE, you will develop a deep understanding of our business, work closely with development teams and own the architecture and end-to-end delivery of software components. In this role, you will: Collaborate with other team members and partner teams to investigate design approaches, participate in design reviews, prototype new technology, and develop both customer-facing and back-end services features. You will lead and coordinate design/implementation efforts, coordinating across multiple teams to develop optimal solutions. Work with modern web development technologies to improve customer workflows Write high-quality distributed system software Drive best practices and engineering excellence Basic Qualifications Experience programming with at least one software programming language Preferred Qualifications Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Haryana Job ID: A2979209

Amazon

Amazon

|

Software Development

Seattle WA

10001 Employees

5894 Jobs

    Key People

  • Andy Jassy

    President & CEO
  • Brian Olsavsky

    Senior Vice President and CFO
cta

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