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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Sr Software Development Engineer (L6), DSP Tech

Hyderabad, Telangana, India

5 years

None Not disclosed

On-site

Full Time

Description DSP (Delivery Service Partner) team's mission is to underpin Amazon's transportation network, handling all delivery types with scalable, innovative, and low-cost operations. As a seasoned Senior Software Development Engineer, you will be responsible for owning and driving large-scale customer-impacting and long term architecture initiatives, defining and solving endemic problems. A day in the life You will be part of a team that is responsible for all aspects of logistics capacity. You will be working with technologies that improve usability, increase resiliency & scalability. Basic Qualifications 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015217

Software Development Manager III, RnROpsEval tech

Hyderabad, Telangana, India

9 years

None Not disclosed

On-site

Full Time

Description Not many teams aspire to zero. Welcome to the Worldwide Return and ReCommerce team (WWR&R) at Amazon.com. WW R&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. The mission of WWRR&S is to eliminate defects that cause returns (Zero defects), deliver Zero cost of returns for Amazon, send Zero product waste to landfill, and deliver on Amazon’s commitment to deliver on the Climate Pledge (Net Zero Carbon) – “the 4 Zeros”. We do this by developing groundbreaking products and driving unparalleled operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon - returns, recommerce, and sustainability. Amazon WW R&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. As a leader on the team, you will be expected to operate at all levels, diving deep into the details while providing strategic inputs for the product. You will be a key player in driving strategic planning, project execution, hiring and development of engineering talent, driving operational excellence, and shaping up the solutions to achieve our vision. This is your opportunity to make a big impact and make history in the world of global logistics! We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WW RR&S, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns, ReCommerce & Sustainability team! Key job responsibilities Lead an engineering team that will build, operate and maintain software in order to meet business needs Hire, coach, and mentor individuals Interface with a diverse customer base to understand requirements, priorities, and processes Propose and implement new projects or recommend system improvements Own all operational metrics and support Help develop long-term development and business technology strategies Candidates For This Role Must Have 9+ years of experience in Software development 5+ years as a Development Manager managing teams of 10 engineers Strong business and technical vision Experience in development of distributed/scalable systems and high-volume transaction applications Ability to handle multiple competing priorities in a fast-paced environment Previous demonstrated project management success on high-volume web-based applications projects Deep understanding of system architecture and OO Design and experience with large distributed and online transactional systems International experience or knowledge of additional languages is highly desired Basic Qualifications 3+ years of engineering team management experience 7+ years of engineering experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Preferred Qualifications Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A2973081

Sr Software Development Engineer (L6), DSP Tech

Hyderabad, Telangana, India

5 years

None Not disclosed

On-site

Full Time

Description DSP (Delivery Service Partner) team's mission is to underpin Amazon's transportation network, handling all delivery types with scalable, innovative, and low-cost operations. As a seasoned Senior Software Development Engineer, you will be responsible for owning and driving large-scale customer-impacting and long term architecture initiatives, defining and solving endemic problems. A day in the life You will be part of a team that is responsible for all aspects of logistics capacity. You will be working with technologies that improve usability, increase resiliency & scalability. Basic Qualifications 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015215

Partner Development Manager, Amazon

Bengaluru, Karnataka, India

3 years

None Not disclosed

On-site

Full Time

Description Advertising is a strategic bet for Amazon and is one of the fastest growing business units within Amazon India. This role is a part of 'GCS- Growth Customer Sales' in India Advertising team. This team works with lakhs of SMB sellers on Amazon.in and helps them achieve their growth objectives using Amazon Ads. In order to accelerate the next phase of Amazon Ads development, we are committed to transforming the depth and scale of our partnerships with a diverse landscape of Ads partners. The right candidate will be a strategic and results-driven business development leader with a proven track record who will cultivate new partnership and drive revenue growth for emerging ads products via partners. The right person will manage the new business from end-to-end, including understanding market dynamics, evaluating new partnership opportunities, conducting partner outreach, negotiating term sheets and agreements and driving to execution. You are a role model for best practices for incubating new partnerships, diving deep into partners’ tech products, and improving partner performance. Key job responsibilities Own scaled engagement charter for Amazon Ads Partner Network (AAPN) on the supply side [by enabling partners on Ads] and demand side [by driving advertiser adoption of partner services] Build scaled-initiatives to onboard qualified third party agencies on AAPN. Design and launch programs to enable AAPN registered partners with expertise on Amazon Ad products, tools and best practices around advertising. Set up automated/ semi-automated programs that work at scale across the lifecycle of partner engagement. Manage a portfolio of Amazon Ads partners, influencing their tech and GTM strategy. Educate Partners on latest Amazon Ads products through scaled educational mechanisms by working with internal content and marketing channels. Drive advertiser awareness and demand for Partner services. Ability to represent Amazon to C-Suite leaders at partner companies Work cross-functionally across product, tech, sales, legal and finance to drive initiatives and programs Drive innovation to address opportunities for enhanced partner growth at scale About The Team Advertising is a strategic bet for Amazon and is one of the fastest growing business units within Amazon India. This role is a part of 'Growth Customer Sales [GCS}' team that works with lakhs of SMB sellers on Amazon.in to build their brand presence using Amazon Ads. Basic Qualifications 3+ years of sales experience Experience with sales CRM tools such as Salesforce or similar software Experience in advertising Experience in DSP/ad network sales Preferred Qualifications Experience building high-velocity ad products Experience working in e-commerce Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3015211

Program Manager II

Bengaluru, Karnataka, India

3 years

None Not disclosed

On-site

Full Time

Description Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened its online retail in July 1995 and today, stands as one of the world’s largest internet retailer. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. We operate retail websites in 20+ countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history. Do you want to be part of the team that ensures Amazon keeps its “best price” promise across millions of products worldwide? Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving complex business problems using technology? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding “YES”, read on! A successful candidate will have an established background in driving a complex program portfolio with considerable impact, program management, problem solving and communication skills and be comfortable interacting with technical and non-technical stakeholders at all levels. The candidate should have a history of driving deep insights from complex data, have business judgement including financial acumen to quickly assess the viability of key decisions, ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to success in this role. Key job responsibilities Drive end-to-end high impact and high visibility programs that impact pricing and thereby customer experience on Amazon Collaborate with Tech, Product, Operations and Category teams to ensure timely deliverables for key projects Analyze data and dive deep into processes to derive business critical insights for enhancing systems Write compelling business documents and drive outcomes for Senior Leadership at Amazon Build a data oriented culture, adopt technical solutions and drive process improvement projects to achieve operational and business goals. A day in the life As a Program Manager, you will be working on high impact, high visibility programs that directly impacts our customers. You will be required to ideate, analyze data, generate insights, develop proof of concepts, write compelling business case and gain agreement from Leaders across levels & functions, implement the solution. You will be required to collaborate with leaders from Tech, Operations, Business, Finance, Legal teams to drive the programs from ideation to implementation effectively. Basic Qualifications 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of program or project management experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Bachelor's degree Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A3015335

Support Ops Manager I, FBA Support Operations

Bengaluru, Karnataka, India

4 years

None Not disclosed

Remote

Full Time

Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. We are looking for a results-oriented, customer-obsessed, data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with a proven track record inspiring their team to deliver big results. They are able to continuously improve the operational efficiency of their team through good prioritization, and communication skills, as well as the ability to navigate ambiguity. They have the capability and passion to foster a culture of innovation, inspiring their team to identify process and technology improvements that complement operational excellence to deliver increasingly better outcomes. They will index high on people development, and they believe at their core that leaders operate at all levels of an organization Key job responsibilities Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature. Partner and communicate with stakeholders to ensure consistent employee experience. Lead team meetings focused on team performance, policy and site updates, and team-building activities. Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings. Initiate and drive process improvements. Note: This is not a remote or hybrid role. candidate should be open to work from office all 5 days. Basic Qualifications 4+ years of operational and/or retail management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience with operations, risk, fraud investigations etc. Preferred Qualifications Experience in six sigma defect reduction techniques Experience with six sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015322

Support Ops Manager I, FBA Support Operations

Bengaluru, Karnataka, India

4 years

None Not disclosed

Remote

Full Time

Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. We are looking for a results-oriented, customer-obsessed, data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with a proven track record inspiring their team to deliver big results. They are able to continuously improve the operational efficiency of their team through good prioritization, and communication skills, as well as the ability to navigate ambiguity. They have the capability and passion to foster a culture of innovation, inspiring their team to identify process and technology improvements that complement operational excellence to deliver increasingly better outcomes. They will index high on people development, and they believe at their core that leaders operate at all levels of an organization Key job responsibilities Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature. Partner and communicate with stakeholders to ensure consistent employee experience. Lead team meetings focused on team performance, policy and site updates, and team-building activities. Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings. Initiate and drive process improvements. Note: This is not a remote or hybrid role. candidate should be open to work from office all 5 days. Basic Qualifications 4+ years of operational and/or retail management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience with operations, risk, fraud investigations etc. Preferred Qualifications Experience in six sigma defect reduction techniques Experience with six sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015318

Risk Control Analyst, Suspicious Activity Monitoring

Karnataka, India

1 years

None Not disclosed

On-site

Full Time

Description Suspicious Activity Monitoring Suspicious Activity Monitoring (SAM) enables Amazon businesses to mitigate the regulatory and legal risk of money laundering and terrorist financing. SAM success is measured in identifying suspicious activity and reporting the same to regulators in a timely manner to keep perpetrators off our platform and meet regulatory obligations About The Role - Sr. Risk Analyst The role encompasses handling multiple payment products investigating buyer and seller transactions involving data mining and analyzing, deep diving on the facts and information obtained through internal and external tools, make decisions basis the analysis applying analytical skills followed by detailed conclusion write up on the findings and observations. The candidate is a motivated self-starter that can work independently in ambiguous environment with limited supervision. The candidate must be adaptable, who can quickly absorb the nuances of Amazon's varied payment offerings, its risks, internal systems, and regulatory requirements. The candidate should possess analytical ability in decision making and effective written communication. In addition, Sr. Analysts are expected to contribute to the process through ideas, participation in process Kaizen’s to drive operational excellence, support the team in scaling up on metrics and assist in train and mentor new hires. Key job responsibilities The role encompasses handling multiple payment products investigating buyer and seller transactions involving data mining and analyzing, deep diving on data and information obtained through internal and external tools, making high-judgement decisions based on the analysis and applying critical thinking to form a well-informed hypothesis/recommendation, which is presented through a detailed yet concise conclusion write-up on the findings and observations. The ideal candidate is a motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. The candidate must be a fast learner, who can quickly absorb the nuances of Amazon's varied payment offerings, its risks, internal systems, and regulatory requirements. The candidate should demonstrate high analytical ability in high-judgement decision-making and good written communication. In addition, Sr. Analysts are expected to contribute to the process through ideas, participation in process Kaizen’s to drive operational excellence, support the team in scaling up on metrics and assist in train and mentor new hires. Basic Qualifications Written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response Should be a graduate to apply for this role Written and verbal communication skills, specifically the ability to draw inferences from multiple information sources and aptly articulate in the form of a conclusion Preferred Qualifications 1+ years of Working knowledge of Anti-Money Laundering (AML) laws and regulations, Bank Secrecy Act (BSA) and OFAC regulations Has working knowledge on Payment Systems Awareness of SAR/STR filings Proficient in MS Office applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ - F07 Job ID: A3015391

Sr. Product Manager - Ad Performance, Advertising

Bengaluru, Karnataka, India

5 years

None Not disclosed

On-site

Full Time

Description About Amazon Advertising: Millions of customers visit Amazon every day to find, discover and buy products. We are obsessed with making their shopping experience the best it can be and advertising on Amazon is a key part of that experience. We are a fast growing team within Amazon and strive to make advertising so relevant that customers welcome it. Our digital advertising informs rather than interrupts customers and empowers them to make informed buying choices. Key job responsibilities We are looking for a Senior product manager to join the Amazon India & Emerging Markets Advertising team and own the measurement, tracking and improvement of Ad products. You will join a fast-paced team, work with cross-functional teams to ensure that our Ad products create needle moving impact for India & Emerging Markets Advertisement and Stores business. The key responsibilities of this role, which spans across all Ads products include: Track business and product metrics through dashboards and institutionalize mechanisms like WBRs to review the metrics Identify metrics fluctuations and conduct deep dives with relevant teams Review product performance and work with product teams to take joint goals to improve the same Work with WW Ads teams to identify opportunities and replicate the analysis for India and EMs Build product ideas to improve Ad yield/performance and work with individual product and engineering teams to get those implemented Work with Ad Finance, Ad Sales, GTM and Program teams to identify Yield improvement opportunities Own and present the Yield MBR to Ads leadership This is a highly visible role across IN, EMs and WW Ads teams. Leader in this role will be expected to interact with senior leaders across multiple teams, influence them without authority and deliver high business impacting results. Basic Qualifications 5+ years of product or program management, product marketing, business development or technology experience Bachelor's degree or equivalent Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience with feature delivery and tradeoffs of a product Experience as a product manager or owner Experience owning technology products Preferred Qualifications Experience in influencing senior leadership through data driven insights Experience working across functional teams and senior stakeholders 5+ years of end to end product delivery experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3015212

Device Associate I, Appstore

Chennai, Tamil Nadu, India

0 years

None Not disclosed

On-site

Full Time

Description Amazon is looking for a Device Associate – I for the Amazon Appstore Selection Quality Services (ASQS) team. The Amazon Appstore is an online store operated by Amazon that allows users to browse, download, and purchase apps and games for various platforms, including Android devices, Amazon Fire tablets, and Fire TV devices. The Appstore Selection Quality Services (ASQS) team is an integral part of the Amazon Appstore. Our goal is to build the most relevant, high-quality selection of apps and games for Amazon Appstore customers across first-party devices like Fire TV and Fire tablets, as well as third-party Android devices. ASQS plays a crucial role in connecting content to customers while mitigating risks to the Amazon Appstore ecosystem. We accomplish this by certifying, blocking, and suppressing externally developed low-quality and unsafe apps/content, maintaining a secure and trustworthy app marketplace. The team's key responsibilities include, but not limited to, APPLICATION TESTING: Conduct comprehensive testing of submitted applications to ensure they comply with Amazon's policies, guidelines, and quality standards before approval for publishing LIVE to the Appstore Catalog. POLICY ENFORCEMENT: Consistently apply and enforce Amazon's app store policies, ensuring fair treatment of developers while protecting users from potentially harmful or substandard applications CUSTOMER FEEDBACK MANAGEMENT: Monitor and analyze user reviews and feedback, addressing concerns and taking appropriate action when necessary to maintain the integrity of the app store. DEVELOPER RELATIONS: Provide guidance and support to application developers, assisting them in understanding and adhering to Amazon's submission requirements and best practices. CAREER PATH: Device Associate I being the entry level role, Amazon Appstore provides opportunities to advance vertically to DA II and DA III roles, taking on increased responsibilities. Alternatively, employees can explore lateral movements into Business Analyst positions such as BA Support, BA I or BA II, transitioning into leadership roles such as Program Manager or Operations Manager, or specializing in Quality Assurance as QAT or QAE. The employee's career path will be driven by their performance, interests, and the Appstore's evolving requirements, which will be supported by continued training, mentorship, and cross-functional opportunities. Key job responsibilities Test applications on FireOS and similar devices for compatibility and performance Implement manual testing procedures for devices and applications. Execute test cases for apps, services, and devices, covering simple and complex features Document and report bugs, failures, and quality issues using appropriate systems Monitor issue resolution, adhering to defined SLAs and escalation procedures Follow standard operating procedures and test methods as defined by the team Collaborate with peers and managers, seeking guidance when necessary Meet daily productivity and quality targets, aligning with customer-centric philosophy Basic Qualifications EDUCATIONAL BACKGROUND: Graduate in any field of study TECHNICAL SKILLS: Basic understanding of software manual testing concepts INTERPERSONAL SKILLS: Effective communication skills, both written and verbal, along with ability to work collaboratively in a team environment Preferred Qualifications EDUCATIONAL BACKGROUND: Bachelor's degree in Computer Science, Information Technology, or a related technical field, with relevant certifications in software testing or quality assurance WORK EXPERIENCE: Little or no prior work experience required, with willingness to learn and apply new skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3000712

Program Manager II

Chennai, Tamil Nadu, India

3 years

None Not disclosed

On-site

Full Time

Description Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened its online retail in July 1995 and today, stands as one of the world’s largest internet retailer. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. We operate retail websites in 20+ countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history. Do you want to be part of the team that ensures Amazon keeps its “best price” promise across millions of products worldwide? Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving complex business problems using technology? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding “YES”, read on! A successful candidate will have an established background in driving a complex program portfolio with considerable impact, program management, problem solving and communication skills and be comfortable interacting with technical and non-technical stakeholders at all levels. The candidate should have a history of driving deep insights from complex data, have business judgement including financial acumen to quickly assess the viability of key decisions, ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to success in this role. Key job responsibilities Drive end-to-end high impact and high visibility programs that impact pricing and thereby customer experience on Amazon Collaborate with Tech, Product, Operations and Category teams to ensure timely deliverables for key projects Analyze data and dive deep into processes to derive business critical insights for enhancing systems Write compelling business documents and drive outcomes for Senior Leadership at Amazon Build a data oriented culture, adopt technical solutions and drive process improvement projects to achieve operational and business goals. A day in the life As a Program Manager, you will be working on high impact, high visibility programs that directly impacts our customers. You will be required to ideate, analyze data, generate insights, develop proof of concepts, write compelling business case and gain agreement from Leaders across levels & functions, implement the solution. You will be required to collaborate with leaders from Tech, Operations, Business, Finance, Legal teams to drive the programs from ideation to implementation effectively. Basic Qualifications 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of program or project management experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Bachelor's degree Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A3015335

Program Manager, Global Catalog Operations

Chennai, Tamil Nadu, India

2 years

None Not disclosed

On-site

Full Time

DESCRIPTION Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The Amazon product catalog is a set of records; each record being a set of facts describing a physical or digital product. These records are often organized by defined relationships (e.g. variations such as different sizes of the same shoe). Our ability to provide a good product discovery experience and empower our customers to make well informed purchase decisions is dependent on the quality of our product catalog. In a high quality catalog, every product is described with a complete, structured, accurate and correctly normalized set of facts. Every product is represented by a unique record appropriately related to one another. The Global catalog operations (GCO) team is part of Amazon Selection & Catalog services (ASCS) teams in India focus on leveraging human intelligence, external or internal, to measure and improve the quality of the catalog: Global catalog operations (GCO) charter is to make Catalog engineering programs more effective by providing expert human judgment. Catalog Operations from its inception has been partnering with engineering teams to run programs focused on improving the data quality of catalog in all market places. We are seeking a highly organized, detail-oriented Program Manager to join our rapidly growing team. The role is centered on developing insights and eliminating defects in quality that affects business metrics. As part of this role, you will work on 1) Creating mechanisms to identify, investigate, and solve quality issues impacting the business metrics, 2) Working collaboratively across our partner teams (ex: Science, PMs, Engineering, Business, etc.) to combine efforts to solve problems, 3) Developing data-driven approaches alongside our SWOT/BA teams to rapidly identify opportunity areas, and trends at scale, 4) You will take complex opportunities and break them down into manageable pieces, then ensure timely delivery of solutions. Preferred Qualifications Key job responsibilities As Program Manager You Will: Drive appropriate data-oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal Communicate and take the lead role in identifying Gaps in process areas and work with all stakeholders to resolve the gaps Be a SME for the process and a referral point for in-house and customer team Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes Ability to perform deep dive in the process and come up with process improvement solutions Shall collaborate effectively with customers (Science, Engineering, Product, etc.) to bring in improvements to the business metrics Provide regular updates on project progress and performance, ensuring transparency and alignment with key business goals. Exercise discretion in prioritizing process improvements, aligning them with broader business objectives. Ensure effective risk controls are developed and maintained. Implement corrective actions and maintain commitment to goals, ensuring on-time project completion and minimized losses. Develop and influence new ideas, establishing procedures and practices to promote long-term solutions in dynamic environments. Drive continuous improvement and decision-making strategies. BASIC QUALIFICATIONS 2+ years of program or project management experience Strong analytical and problem-solving skills. Strong written and verbal communication skills Able to prioritize in complex, fast-paced environment. Ability to influence, negotiate and provide alternative business solutions. Strong operations acumen with in-depth understanding of how operations ecosystems work Ability to work with virtual teams and across time zones to develop strategies and foster a cohesive and creative work environment to make Amazon feels small. Experience communicating and presenting to Senior leaders and large groups. Minimum knowledge of SQL, SharePoint, Excel, Power Point and word PREFERRED QUALIFICATIONS Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Experience in Continuous Improvement using Process analysis to drive improvements through the application of Lean and/or Six Sigma tools and concepts. Will have significant Continuous Improvement Project/Kaizen leader experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A2981086

Learning Experience Designer, Learning Experience Design Team

Chennai, Tamil Nadu, India

2 years

None Not disclosed

On-site

Full Time

Description Do you like developing technical training, including gamified learning solutions, video creation, instructional design and graphic design to create high impact training curriculum? Amazon is looking for innovative learning professionals to support the development of engaging digital training for our front-line data associates. As a Learning Experience Designer, you will be an eLearning developer creating digital assets using standard instructional software tools to develop training that will inspire our learner population. Key job responsibilities Roles and Responsibilities will include, but are not limited to: Develop learning solutions using eLearning development tools, which include using storyboards and design direction to create digital assets such as videos, graphics, and modules. Development of Game based learnings, podcasts and interactive leaderboards for improving learning retention for AGI DS Employees Ability to rapid develop digital assets using the right methodologies to support course content for a frequently changing environment. Strong video editing and development skills Partnering with other Learning Experience Designers to produce high quality eLearning content Support curriculum maintenance reviews for developed training and update learning assets according to maintenance cycles. Design and Develop templates and apply ADDIE approach toward module designing and track scores and absorption of the learning content Perform Deep dive analysis on the deviations, problems, root cause and solutions Experience with SCORM requirements End to end execution of UAT, LMS and localization of contents along with coordination with cross functional teams such as conventions, Operations and WFM/Tech etc Be able to understand the business requirement and execute the task as per timelines or realign on the expected deliverables / time by using multiple strategic solutions to impart learning A day in the life As a Learning Experience Designer, you will be an eLearning developer creating digital assets using standard instructional software tools to develop training that will inspire our learner population About The Team The AGI- DS organization is engaged in the data processing to support the voice recognition for Alexa, the cloud-based service that powers devices like Amazon Echo, Echo Show, Echo Plus, Echo Spot, Echo Dot, and more. The Alexa service is always getting smarter, both for features, and for natural language understanding and accuracy. Because Alexa’s brains are in the AWS cloud, she continually learns and adds more functionality, every hour, every day. We also are building the future with Alexa LLM and generative AI. Come build the future with us. Basic Qualifications 2+ years of design experience Have an available online portfolio Experience working with a variety of design tools such as Photoshop, Illustrator, and InDesign Experience in prototyping Preferred Qualifications Knowledge of user-centered design methodologies, usability principles, web-based information architecture and design Experience working in a collaborative team and working directly with developers for implementation of designs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 12 SEZ Job ID: A3015272

Senior Design Technologist, Visual Innovation Team

Gurgaon, Haryana, India

6 years

None Not disclosed

On-site

Full Time

Description Want to build at the cutting edge of immersive shopping experiences? The Visual Innovation Team (VIT) is at the center of all advanced visual and immersive content at Amazon. We're pioneering VR and AR shopping, CGI, and GenAI. We are looking for a Design Tecnologist who will help drive innovation in this space who understands technical problems the team may face from an artistic perspective and provide creative technical solutions. This role is for if you want to be a part of: Partnering with world-class creatives and scientists to drive innovation in content creation Developing and expanding Amazon’s VIT Virtual Production workflow. Building one of the largest content libraries on the planet Driving the success and adoption of emerging experiences across Amazon Key job responsibilities We are looking for a Design Technologist with a specialty in workflow automation using novel technologies like Gen-AI and CV. You will prototype and deliver creative solutions to the technical problems related to Amazon visuals. The right person will bring an implicit understanding of the balance needed between design, technology and creative professionals — helping scale video content creation within Amazon by enabling our teams -- to work smarter, not harder. Design Technologists In This Role Will Act as a bridge between creative and engineering disciplines to solve multi-disciplinary problems Work directly with videographers and studio production to develop semi-automated production workflows Collaborate with other tech artists and engineers to build and maintain a centralized suite of creative workflows and tooling Work with creative leadership to research, prototype and implement the latest industry trends that expand our production capabilities and improve efficiency A day in the life As a Design Technologist a typical day will include but is not limited to coding and development of tools, workflows, and automation to improve the creative crew's experience and increase productivity. This position will be focused on in house video creation, with virtual production and Gen-Ai workflows. You'll collaborate with production teams, observing, empathizing, and prototyping novel solutions. The ideal candidate is observant, creative, curious, and empathetic, understanding that problems often have multiple approaches. Basic Qualifications 6+ years of front-end technologist, engineer, or UX prototyper experience Have coding samples in front end programming languages Have an available online portfolio Experience developing visually polished, engaging, and highly fluid UX prototypes Experience collaborating with UX, Product, and technical partners Preferred Qualifications Knowledge of databases and AWS database services: ElasticSearch, Redshift, DynamoDB Experience with machine learning (ML) tools and methods Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Haryana - C77 Job ID: A2799984

Amazon

Amazon

|

Software Development

Seattle WA

10001 Employees

5894 Jobs

    Key People

  • Andy Jassy

    President & CEO
  • Brian Olsavsky

    Senior Vice President and CFO
cta

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