Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Description Are you passionate about enabling millions of customers around the world to buy anything, anywhere, anytime? Dealing with large scale distributed systems and orchestrating the entire retail ordering workflow? Amazon's Ordering tech hub is now expanding to Hyderabad. This powerhouse is set to build the next generation of core ordering systems, including refund intelligence, shaping the entire post-click journey. About The Team Ordering stands at the heart of Amazon retail, guiding the journey from purchase to delivery to resolution, and this new site will play a pivotal role in its evolution. We, the Ordering team, need founding members of software development engineers team, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform ready for our current and future challenges. Key job responsibilities The role requires superior written and verbal communication skills for engaging at both executive and technical levels, along with strong organizational and troubleshooting capabilities. They must demonstrate the ability to handle ambiguity, manage escalations effectively, and influence without direct authority. The ideal candidate must think big, translate complex technical concepts into actionable solutions, lead cross-functional teams to deliver high-impact prototypes, and maintain regular stakeholder communications through structured reporting and updates. Basic Qualifications 7+ years of working directly with engineering teams experience 5+ years of technical product or program management experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015066
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Description Are you passionate about enabling millions of customers around to world buy anything, anywhere, anytime? Dealing with large scale distributed systems, orchestrating the entire retail ordering workflow? We, the Ordering team, need strong software development engineers, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform ready for our current and future challenges. You need to be an active practitioner of engineering excellence: keeping a high bar for quality, consistency, maintainability, efficiency, security and all the other things that make great software great. You will work with the best of Amazon to build systems that accelerates our engineering and product teams. SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. At Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Come to Amazon and work in one of our teams in the eCommerce services group. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Bachelor's degree or equivalent Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015074
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Description Are you passionate about enabling millions of customers around to world buy anything, anywhere, anytime? Dealing with large scale distributed systems, orchestrating the entire retail ordering workflow? We, the Ordering team, need strong software development engineers, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform ready for our current and future challenges. You need to be an active practitioner of engineering excellence: keeping a high bar for quality, consistency, maintainability, efficiency, security and all the other things that make great software great. You will work with the best of Amazon to build systems that accelerates our engineering and product teams. SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. At Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Come to Amazon and work in one of our teams in the eCommerce services group. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Bachelor's degree or equivalent Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015072
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Description Are you passionate about enabling millions of customers around to world buy anything, anywhere, anytime? Dealing with large scale distributed systems, orchestrating the entire retail ordering workflow? We, the Ordering team, need strong software development engineers, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform ready for our current and future challenges. You need to be an active practitioner of engineering excellence: keeping a high bar for quality, consistency, maintainability, efficiency, security and all the other things that make great software great. You will work with the best of Amazon to build systems that accelerates our engineering and product teams. SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. At Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Come to Amazon and work in one of our teams in the eCommerce services group. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Bachelor's degree or equivalent Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015073
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Description Are you passionate about enabling millions of customers around to world buy anything, anywhere, anytime? Dealing with large scale distributed systems, orchestrating the entire retail ordering workflow? We, the Ordering team, need strong software development engineers, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform ready for our current and future challenges. You need to be an active practitioner of engineering excellence: keeping a high bar for quality, consistency, maintainability, efficiency, security and all the other things that make great software great. You will work with the best of Amazon to build systems that accelerates our engineering and product teams. SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. At Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Come to Amazon and work in one of our teams in the eCommerce services group. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Bachelor's degree or equivalent Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015068
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Description Are you passionate about enabling millions of customers around to world buy anything, anywhere, anytime? Dealing with large scale distributed systems, orchestrating the entire retail ordering workflow? We, the Ordering team, need strong software development engineers, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform ready for our current and future challenges. You need to be an active practitioner of engineering excellence: keeping a high bar for quality, consistency, maintainability, efficiency, security and all the other things that make great software great. You will work with the best of Amazon to build systems that accelerates our engineering and product teams. SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. At Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Come to Amazon and work in one of our teams in the eCommerce services group. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Bachelor's degree or equivalent Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015065
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Description Are you passionate about enabling millions of customers around to world buy anything, anywhere, anytime? Dealing with large scale distributed systems, orchestrating the entire retail ordering workflow? We, the Ordering team, need strong software development engineers, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform ready for our current and future challenges. You need to be an active practitioner of engineering excellence: keeping a high bar for quality, consistency, maintainability, efficiency, security and all the other things that make great software great. You will work with the best of Amazon to build systems that accelerates our engineering and product teams. SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. At Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Come to Amazon and work in one of our teams in the eCommerce services group. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Bachelor's degree or equivalent Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015071
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Description Are you passionate about enabling millions of customers around to world buy anything, anywhere, anytime? Dealing with large scale distributed systems, orchestrating the entire retail ordering workflow? We, the Ordering team, need strong software development engineers, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform ready for our current and future challenges. You need to be an active practitioner of engineering excellence: keeping a high bar for quality, consistency, maintainability, efficiency, security and all the other things that make great software great. You will work with the best of Amazon to build systems that accelerates our engineering and product teams. SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. At Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Come to Amazon and work in one of our teams in the eCommerce services group. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Bachelor's degree or equivalent Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015076
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Description At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A3014909
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Description The role owns the end-to-end capacity and resource planning for the back-office operation of our global Candidate Services organization. We are looking for an experienced individual who is passionate about the Customer Experience of their internal stakeholder, who thinks and acts globally, and who has the ability to contribute to innovations in our worldwide planning team. Key job responsibilities Love data as much as we do? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Want to influence at Amazon? We have the career for you. The successful candidate will have exceptional communication and organizational skills, superior attention to detail, the ability to prioritize in a fast-paced environment, a desire to innovate and continuously learn, analytical and critical thinking skills, and the customer service focus that the world associates with and expects from Amazon. Working on a diverse project portfolio supporting Planning initiatives and strategy. Cross-functional collaboration across multiple business teams, Operations, Global Outsourcing and Program Management. Create new reporting & analytic opportunities by analyzing and understanding key planning processes. Document writing and presentations on key initiatives used to influence necessary business actions benefiting the back-office operations Create optimal capacity plan for the business by managing trade-offs between Candidate Experience and Cost Effectiveness. Coordinate with Operations and PM teams to analyze historical data and demand forecasts and build out headcount planning models for future growth. Mitigate capacity risks by managing dependencies across multiple operational teams and sites. Capacity planning for new business/sites. Improve and automate existing practices. Scopes out the requirements for new metrics and tools. About The Team The WFS GCO Global Planning Team’s mission is to ensure WFS GCO has the right people, in the right place, at the right time with minimal impact from business / tech disruption and strike the right balance between SLA and cost. The team will focus on building organizational capacity that is flexible and scalable. The Planning team will drive results through consistent monitoring of established goals and metrics that successfully measure, communicate results and allow the team to be “proactive” vs “reactive” to changing trends and variances. The Planning team acts as a backbone for entire business vertical by tying the organizational goals with the delivery targets and bridging the gaps by effective headcount planning. Basic Qualifications Bachelor's degree, or 3+ years of Amazon (blue badge/FTE) experience Knowledge of Microsoft Office products and applications 5+ years of experience in planning / workforce management / quantitative research or analysis and hands-on experience in building capacity models in a transactional or call center environment Preferred Qualifications Knowledge of data analytics with tools such as Tableau, SQL, Quick-sight Statistical programming experience using R or Python / experience in statistical modeling tools and/or developing reports using OBIEE, Tableau or other reporting platforms. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ - H84 Job ID: A3014350
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Description Are you passionate about enabling millions of customers around to world buy anything, anywhere, anytime? Dealing with large scale distributed systems, orchestrating the entire retail ordering workflow? We, the Ordering team, need strong software development engineers, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform ready for our current and future challenges. You need to be an active practitioner of engineering excellence: keeping a high bar for quality, consistency, maintainability, efficiency, security and all the other things that make great software great. You will work with the best of Amazon to build systems that accelerates our engineering and product teams. SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. At Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Come to Amazon and work in one of our teams in the eCommerce services group. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Bachelor's degree or equivalent Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015077
Bangalore Urban, Karnataka, India
None Not disclosed
Remote
Full Time
Description This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction. Key job responsibilities The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee The Candidate Is Expected To Demonstrate Willingness to work in Non-tech role for contract duration of 6 months Ability to audit image/video/text based Jobs Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen Willingness to work on incremental targets/goals on quality & productivity Fast Pace of implementation & consistent performance Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player Readiness to come to office for few days (when required, applicable for associates working from home) Willing to switch ON laptop camera while on virtual meetings. A day in the life Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy. Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. About The Team Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching. Basic Qualifications Bachelor's degree Preferred Qualifications Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Maharashtra - D80 Job ID: A3014449
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description About Amazon.com: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Overview of the role The Business research Analyst will be responsible for data and Machine learning part of continuous improvement projects across compatibility and basket building space. This will require collaboration with local and global teams, which have process and technical expertise. Therefore, RA should be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. In compatibility program, RA perform Big data analysis to identify patterns, train model to generate product to product relationship and product to brand & model relationship. RA also continuously improve the ML solution for higher solution accuracy, efficiency and scalability. RA should writes clear and detailed functional specifications based on business requirements as well as writes and reviews business cases. Key job responsibilities Scoping, driving and delivering complex projects across multiple teams. Performs root cause analysis by understand the data need, get data / pull the data and analyze it to form the hypothesis and validate it using data. Conducting a thorough analysis of large datasets to identify patterns, trends, and insights that can inform the development of NLP applications. Developing and implementing machine learning models and deep learning architectures to improve NLP systems. Designing and implementing core NLP tasks such as named entity recognition, classification and part-of-speech tagging. Dive deep to drive product pilots, build and analyze large data sets, and construct problem hypotheses that help steer the product feature roadmap (e.g. with use of Python), tools for database (e.g. SQL, spark) and ML platform (tensorflow, pytorch) Conducting regular code reviews and implementing quality assurance processes to maintain high standards of code quality and performance optimization. Providing technical guidance and mentorship to junior team members and collaborating with external partners to integrate cutting-edge technologies. Find the scalable solution for business problem by executing pilots and build Deterministic and ML model (plug and play on readymade ML models and python skills). Performs supporting research, conduct analysis of the bigger part of the projects and effectively interpret reports to identify opportunities, optimize processes, and implement changes within their part of project. Coordinates design effort between internal team and external team to develop optimal solutions for their part of project for Amazon’s network. Ability to convince and interact with stakeholders at all level either to gather data and information or to execute and implement according to the plan. About The Team Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in 14 countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. Retail Business Service (RBS) organization is a core part of leading customer experience and selling partners experience optimization. This team is part of RBS Customer Experience business unit. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The compatibility program handled by this team has a direct impact on customer buying decisions and online user experience. Compatibility program aims to address Customer purchase questions if two products works together, as well as reduce return due to incompatibility. Basic Qualifications Basic Qualifications Ability to analyse and then articulate business issues to a wide range of audiences using strong data, written and verbal communication skills Good mastery of BERT and other NLP frameworks such as GPT-2, XLNet, and Transformer models Experience in NLP techniques such as tokenization, parsing, lexing, named entity recognition, sentiment analysis and spellchecking Strong problem-solving skills, creativity and ability to overcome challenges SQL/ETL, Automation Tools Relevant bachelor’s degree or higher 3+ years combined of relevant work experience in a related field/s (project management, customer advocate, product owner, engineering, business analysis) - Diverse experience will be favored eg. a mix of experience across different roles Be self motivated and autonomous with an ability to prioritize well, and remain focused when working within a team located in across several countries and time zones Preferred Qualifications Preferred Qualifications 3+ years combined of relevant work experience in a related field/s (project management, customer advocate, product owner, engineering, business analysis) - Diverse experience will be favored eg. a mix of experience across different roles Understanding of machine learning concepts including developing models and tuning the hyper-parameters, as well as deploying models and building ML service Experience with computer vision algorithms and libraries such as OpenCV, TensorFlow, Caffe or PyTorch. Technical expertise, experience in Data science and ML Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A2896681
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon’s vision is to be Earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online. Amazon's diverse online business requires VAT filings in a number of jurisdictions across Europe and creates specific VAT compliance obligations relating to third parties (3P) that sell via our websites. These 3P obligations are the responsibility of the European VAT Compliance & Controllership team (VAT C&C) which is located primarily in Bratislava. We are looking for a number of VAT Analysts to join us in Bangalore. This is a multiple headcount hire, which will involve working within the part of the team that is responsible for checking the VAT compliance status of our 3P sellers, providing 3P data to tax authorities, and controlling the access of 3P sellers to our websites. Work may also include some mainstream VAT compliance activities, supporting internal and external audits, and liaising with colleagues in VAT C&C as well as Tax and the wider business. All candidates will be analytical and capable of succeeding in a fast-paced team environment. You will need an understanding of financial systems, and technical accounting awareness for this work. You may also be involved in projects that have a VAT compliance impact. You will be expected to take ownership of your activities, identify process improvement opportunities for existing process and controls, and drive positive change across the organization. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. Basic/Preferred Qualifications Any Bachelor’s Degree. Ability to maintain high levels of confidentiality and data security standards Excellent written and spoken English skills and interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Demonstrated ability to work independently and make complex investigation decisions with little to no guidance Excellent problem-solving skills and ability to analyze problems logically Self-disciplined, diligent, proactive and detail oriented Strong time management and organizational skills Demonstrate flexibility to work in different tasks with increased complexity based on current business needs proficiency in Microsoft Excel MS Office Key job responsibilities Responsibilities Key job Responsibilities: Working within the EMEA VAT C&C team: Confirm the VAT registration and compliance status of 3P sellers; Provide transactional and other data to tax authorities in respect of 3P sellers; Manage and control access of 3P sellers to Amazon marketplaces based on VAT compliance status and requests from tax authorities; Assist with VAT registrations across various jurisdictions; Respond to VAT compliance queries from Amazon businesses operating across Europe Basic Qualifications Bachelor's degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications Preferred Qualifications 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience 2+ years of ITES / BPO experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A3007599
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description The Central Programs Team, India (CPT India) team leads cross-functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network WHS standards and procedures. Individuals gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities and develop the milestones and launch schedules to ensure timely and successful delivery of the project. The team members measure and report progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. This a program management role responsible for executing per direction, the management of the WW WHS programs (standards, procedures, best practices) development, training and continuous improvement projects. The role involves hands-on work in the areas of understanding stakeholder needs and expectations, WHS regulatory research, global stakeholder engagement, data analytics and document technical writing. The candidate must be a self-starter and detail-oriented. They must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. Key job responsibilities Program/Process Improvement, Project Management Clearly and timely communicate findings, determinations, and recommendations to compliance management and business partners, both at periodic intervals and as needed regarding escalated or high-risk compliance issues. Guide management in the development/review of applicable policies, procedures and business practices. Engage in frequent written and verbal communication with management and business partners to accomplish goals. Execute and drive audits to completion per SOP. This includes drafting audit reports, stakeholder reviews of audit reports, finalizing and tracking audit reports in database and tracking issues in system (and SIM/TT management). Owns weekly/monthly reports and metrics. Identifies gaps in audit programs and processes and escalates to manager. Follows confidentiality rules with the documents reviewed. Drafts documents and revisions on audit reports per manager direction. Performs deep dive analysis/research on data/information/literature and creates recommendations/corrective actions based on identified deviations and recommends appropriate solutions. Earns trust of peers by understanding audit processes and programs. Makes recommendations to managers for input into roadmap strategic discussions and continuous improvement projects to drive program efficiencies. Basic Qualifications - Bachelor’s degree in Science / Engineering or equivalent from an accredited university - Minimum 2 years relevant program management experience - Analytical skills with experience using Excel (analysis using aggregate functions and pivot table) - Good communication skills both verbal and writing (Ability to communicate clear and coherent narratives) Preferred Qualifications - Advanced Excel (Macros/VBA) - Experience with Stakeholder Management across Geographies - Program/Project Management Certification -Six Sigma Certification - Knowledge of visualization tools like QuickSight, Tableau etc Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2995870
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon strives to be the world’s most customer centric company. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of the data that drives CX very seriously. That's where you can help. Our vision is to “enable our Customers shop the right compatible products, every single time”. We delight customers when we understand their compatibility needs and return an experience that turns their moment of hesitation to an informed, high confidence buying decision. As a PM for compatibility, you will work with cross functional internal and external teams to solve the customer problem globally. You will get opportunity to improve compatibility display across Amazon catalog worldwide by driving compatibility data generation and its solution optimization, build compatibility customer insights and needs, and expanding compatibility program globally. Your success will improve customer experience, while simultaneously getting exposure to innovative/scalable solutions and front-edge LLM applications. You will coordinate with multiple stakeholders (product, program, tech, category, operation etc.) to improve customer experience and efficiency, leveraging tech products and operation workforce. You will partner with stakeholders across different organizations to identify compatibility experience gaps, surface findings, and influence the changes needed to fix them long-term. Key job responsibilities Key job responsibilities Ownership of compatibility data service product domain (attributes, logic, product type, catalog) identify attributes, and work out data requirement Responsible for end-to-end compatibility data generation and quality Build and optimize processes. Accumulate learnings, develop and drive solutions. Identify, assess, track and mitigate issues and customer risks at multiple levels Build relationships with stakeholders to influence product improvements that ensure the best customer experience Communicate to senior leaders and stakeholder, including write-ups on the learnings, status of the program, escalations Candidates should have experience working with tech and product managers / teams and be familiar with their scoping / prioritization process. ownership and insist on highest standards are critical, as working and owning a data program and deliver data as a service and product is a key aspect of this role. A candidate who enjoys problem solving at all aspects, someone with mentality to drive solution. Candidates should demonstrate customer and shopper focus and discipline on setting, communicating and achieving dates upwards and laterally. A day in the life The successful candidate will have good project management skill with the ability to conduct in-depth analyses, think big and identify game-changing opportunities. They will be expected to deliver solutions and programs that are technology based, highly scalable, secure, and flexible - all while maintaining customer and business partner focus. They will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers’ needs. They drive process standardization, automation and business metrics. Would engage with the business and support/service teams and build customer confidence through quality delivery, robust processes and sound reporting metrics. About The Team Amazon Customer Experience (CX) team within the Retail Business Services (RBS) group identify catalog issues impacting CX at scale, and set up mechanisms to fix them. Our solutions ensure information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ - F07 Job ID: A2977119
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Job Summary: Lead the Grocery Store Fresh (GSF) Delivery Experience Team in building and optimizing the preferred customer experience journey at doorstep. This role is responsible for creating and implementing programs that ensure excellent open-box delivery experience within promised windows, while working cross-functionally with Product Management, Operations, Category, and Business teams. The position focuses on three key pillars: reducing upstream and on-road defects, improving delivery partner experience, and enhancing post-order customer experience. Core Charter End-to-end ownership of delivery experience programs Define and track input/output metrics for key performance indicators Create and execute path-to-green strategies Lead active customer listening programs and theme-based improvements Regular leadership updates and milestone tracking Key Responsibilities Strategic Program Management Design and implement programs to achieve customer experience metrics Develop and track key performance indicators across all delivery touchpoints Create and maintain scorecards for program success measurement Lead cross-functional initiatives to improve delivery experience Regular stakeholder management and leadership updates UTR (Under the Roof) Excellence Oversee FC-LM handover audit processes Drive improvement in sensitive ASIN handling and temperature compliance Implement digital daily briefing programs Manage quality control processes for upstream operations Delivery Quality & Customer Experience Monitor and improve key metrics including LM concession rates and TSDBNR Implement delivery associate performance management systems Drive reduction in delivery defects Design and execute customer experience improvement initiatives Driver Experience & Voice of Delivery Partner Manage Driver Roundtable (DART) programs Implement feedback mechanisms and improvement initiatives Drive delivery partner satisfaction and retention programs Design and execute recognition and incentive programs Basic Qualifications 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of program or project management experience 5+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 2+ years of driving process improvements experience Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2977146
Bengaluru, Karnataka, India
None Not disclosed
Remote
Full Time
Description As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. Basic Qualifications 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% Preferred Qualifications At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3015067
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon Customer Service is using generative AI to reinvent and reimagine our customer experiences. While we've made great strides in using AI to create smart, personalized, and easy-to-use self-service experiences, we believe we have only scratched the surface. We are looking for a Senior UX Designer who can drive a customer-centered UX design process with the curiosity and creativity needed to revolutionize customer service. Key job responsibilities Contribute to customer service product direction as part of a cross-functional team that includes AI scientists, developers, UX researchers, and product managers. Work together to translate complex AI and automation concepts into intuitive, easy-to-use experiences that empower customers to resolve their issues quickly and efficiently. Drive innovation by leveraging your deep experience in UX design best practices through every step of the product development process, from observing customers to understand their needs, to meticulously crafting highly polished, intuitive interfaces. Confidently engage with executives and stakeholders when presenting the team's work and discussing their feedback. Contribute to a healthy, creative, problem-solving culture while helping those around you raise the bar for our customers. A day in the life A day in the life of a Senior UX Designer in Amazon Customer Service is fast-paced, highly collaborative, and highly focused on our customers. You will participate in meetings to review and provide feedback on detailed documentation, and lead sessions where you share customer insights, challenges, and the UX solutions you and your team have developed. You will work closely with UX researchers, writers, producers, and other designers, while also collaborating extensively with product managers, developers, and AI scientists to reinvent and reimagine solutions for our customers. And yes, our dog-friendly workplace means you might have some four-legged coworkers. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About The Team The team you will be working with is very supportive and understands that growing as a studio means growing as individuals. There are ample opportunities to learn new skills and expand your scope. The studio has a culture that encourages speaking openly and candidly when issues arise. The team works well together and makes time for relationship building - a good sense of humor is always appreciated. Basic Qualifications 8+ years of design experience Have an available online portfolio Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax Preferred Qualifications Experience applying scrum to visual or UX design processes Experience with UX design of complex workflows Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A2976425
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The Brand Manager will work on offering dedicated support to top-tiered brands to grow with Amazon by identifying and improving key customer inputs for growth such as content, marketing and stock availability among others. Apart from this, the Brand Manager will also help brands leverage Amazon’s tools and programs to improve on their business inputs. We are seeking creative, goal-oriented and highly entrepreneurial people to join our exciting and fast-paced team. About The Role As a Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability. The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon’s most important partners and vendors, as well as with internal colleagues and groups. Responsibilities This person will have responsibility for: - Building selection: Identify selection gaps. Track brand’ offline catalogue to ensure all relevant selection is present on Amazon. Demand generation: Responsible for demand generation. This includes working with other members on the category management team to create a marketing calendar based on vendor's objectives Business Advice: Support participation of brand in Amazon programs Availability: Ensuring continuous availability of products Catalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc. Key job responsibilities As a Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability. Basic Qualifications 5+ years of account management, project or program management or buying experience 4+ years of market research analyst, product manager, or equivalent experience 4+ years of doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing or e-commerce experience Master's degree Experience driving internal cross-team collaboration Preferred Qualifications 5+ years of doing one of several roles: management consulting, investment banking analyst/associate, or brand manager role at leading consumer packaged goods company experience Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3014339
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