Description The Sr. Manager FS – IN Ops serves as a pivotal leadership position within Amazon India's Operations compliance organization, spearheading food safety compliance and regulatory programs for India Operations network comprising Fulfillment Centres, Amazon Fresh sites, Sub-same day delivery sites, Quick Commerce sites, Collection Centre sites, Dry/ Wet Hubs, etc. This role drives strategic compliance decisions that directly impact business growth, customer trust, and regulatory adherence across this complex network of sites (1p and 3p both). The role will oversee end to end processes from inbound to outbound operations. With oversight of a strong gross margin sales portfolio comprising diverse food products across multiple categories, this position demands a unique blend of technical expertise, strategic thinking, and influential leadership to navigate evolving regulatory landscapes while maintaining Amazon's high standards for food safety. The role serves as the primary authority for food safety compliance, interfacing regularly with senior leadership while building robust quality management systems that protect both customer experience and business interests. In next 1-2 years, the role will be responsible for creating/ setting up scalable and robust compliance and quality improvement mechanisms and solutions which support Amazon’s Operations network’s complaint expansion. The role will create strategic and tactical planning for the India Ops compliance charter and will effectively write business review documents, collaborating and influencing IN Ops, Product, Technology, Legal, and Business partners. Other than holistically working on operations compliance, you will also own some thematic compliance for IN, owning legislation translation, policy creation and maintenance, and strategic improvements. Your success will be measured not just in compliance metrics, but in your ability to build sustainable systems that support Amazon's continued growth while maintaining our commitment to product quality and safety. This role will report to the Head of Food Safety – India. Key job responsibilities You will lead Amazon India Ops food safety initiatives. You will develop/ execute or exercise oversight on food safety management strategies that protect customers and business interests. This includes food safety/ legal/ statutory policy definition, update, efficacy check oversights for ensuring food safety throughout the IN Ops network. You will ensure Amazon's food safety programs meet current and future regulatory requirements. Where needed, you develop food safety protocols, implement risk management solutions. You leverage in-depth knowledge of food safety regulations and standards, including HACCP and GMP, to monitor activities throughout food chain for upkeep of Food safety standards. Your key focus areas include: leveraging customer feedback and regulatory contacts to identify actionable insights to improve operational compliance. You will oversee metrics and mechanisms to manage – a) food safety investigations, b) regulatory contacts and proactive regulatory engagement, c) site audits and compliance improvement versus defined standards, d) status of foundational compliances, including ( but not limited to) expiry, storage, temperature, pest control, licensing compliances, e) training (e.g., FOSTAC or defect specific) and on-site visuals to enhance operational compliance. You observe the mechanisms/ metrics and track trends to identify shifts in compliance performance, work with site (or relevant) teams to ensure availability of a detailed time-bound path-to-green plan against observations, and escalate effectively in case of observed deviations vs plan. You will work with site teams, leverage written and verbal communication to lead compliance discussions with cross functional teams, including Operations, Business/ Category, Legal, Product, and Technology. You create strategic partnership with stakeholders (Operations, Business, Legal, Tech) to eliminate risks, ensure compliance, and communicate safety metrics across stakeholders. You liaise with technology and product partners to ensure automation of compliance (or other) processes – both implementation of controls and Andons to flag non-compliances, based on feasibility, optimize documentation systems and reduce over processing of information, and efficiently track input/output metrics. You will develop and maintain quality metrics, create reporting systems (automated), and analyze customer/ regulatory feedback, using data to identify trends and guide quality initiatives. Your focus will be on developing efficient, scalable quality management processes that efficiently adapt to or scale with business growth. You collaborate with food industry stakeholders to provide guidance on best practices for food safety and quality assurance. You act as the primary point of contact for managing regulatory interactions, ensuring timely and accurate reporting and compliance. You will connect quality and compliance requirements with business objectives, working with stakeholders. This includes regular engagement with senior leadership on compliance, regulatory matters. You will guide decisions affecting operations and strategy, requiring both technical expertise and strong communication skills. You will support network expansion while maintaining quality and compliance adherence standards. About The Team At Amazon, we strive to be the most customer-centric company on Earth. Our team comprises exceptionally talented, bright, and driven individuals. Regional Operations Compliance ensures that products sold through our supply chain and on our websites are safe and compliant, and that our fulfilment network is secure. ROC is accountable for executing global and regional-specific compliance needs, focusing on protecting our customers, associates, and business from potentially harmful products or those requiring specific actions to ensure compliance with local regulations. We achieve this by implementing supplier-facing controls and advice, ensuring proper product storage and distribution, and enabling specialist high-risk and cross-border trade. Our approach combines industry-leading subject matter expertise with technologies to help us scale effectively. Basic Qualifications Bachelor's or equivalent/ higher degree in Food Science/ Technology or related field 10+ years of experience in food safety management across diverse operations network (1p vs 3p, Quick Commerce, and other specialty fulfillment) 5+ years of experience for food safety management across multiple food categories 3+ years of experience in regulatory contact management and proactive regulatory engagement Preferred Qualifications Project Management Professional (PMP) or equivalent certification Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent Professional auditing qualification (lead auditor/ equivalent- FSSC ver 6/ others) Experience of working in technology rich e-commerce/ quick-commerce industry Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3015445

Description Amazon's vision is to enable customers globally to find, discover, and buy anything online. We are looking for a smart, results-oriented Associate - Site Merchandising to be a part of growing our business. The successful candidate will be responsible for planning and executing best in class on-site and off-site merchandising strategies. This role is based in Bangalore. As a Associate - Site Merchandising you will ensure that customer experience and expectations are set and met to a high standard. He or she will execute and schedule content on home pages, category pages, and pages across the site based on the guidance/inputs shared by Marketing Manager. He or she will assist in creation of new brand and product stores based on the inputs of the Marketing Manager. This person will be involved in coordinating with the category managers, designers, and other leader across the business. Main Responsibilities Will Include Coordinate with multiple teams to provide thorough and authoritative category creative content Owning sections of store merchandising and curation Running and analyzing proof of performance reports Learning Merchandising tools and widgets Assist execution of the plan as per site merchandising calendar. This includes new campaign launches, cross-category placements, developing and executing Amazon site-wide events and more Assist in developing merchandising for large storewide promotions, and work closely with category managers and merchandizing team to schedule promotions Synthesize and analyze relevant content/traffic metrics The Associate - Site Merchandising Must Be Able To Think And Act Both Strategically And Tactically. The Ideal Candidate Will Demonstrate The Following Designing and executing online campaigns which improve customer experience Strong communication skills; experience in coordinating teams and communicating to Category Managers Strong bias for action and ability to prioritize Ability to use hard data and metrics to back up feature and customer segment recommendations Working independently on key deliverables Aptitude for organization, flexibility and producing results in a fast paced environment Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quickly Basic Qualifications 1+ years of sales experience Bachelor's degree Preferred Qualifications Knowledge of Malayalam preferred but not mandatory Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3015210

Description With millions of customers visiting us every day to find, discover, and buy products, we’re obsessed with making the shopping experience the best it can be – and advertising is a part of that experience. We strive to make advertising so relevant that customers welcome it – on Amazon, on mobile devices, and across the web. We put the customer at the heart of everything we do. If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them – then we want you to come join us and make advertising even better. We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated Account manager/ Advertisement sales expert to help scale our growing Advertising program. This person will be responsible for all aspects of Brand's advertising journey on Amazon Advertising including sales, on-boarding and launch of ad campaign by developing and leveraging strong relationships with clients and internal teams. Ensuring seamless execution of smart, effective campaigns, deliver to clients’ needs and assist in driving new and repeat opportunities for the business. To do this, this person needs to be extremely hands on, have a deep understanding of Amazon's advertising products, sales, operational capabilities, as well as the ability to synthesize analysis into a concise and compelling presentation. In addition to working closely with other brand facing teams, this person will interact with product development, technical teams, business teams, advertising agencies and clients. Key job responsibilities Build solid relationships with advertisers, advertising agencies, medium and small brands/ clients, displaying a dedication to delivering first-class service and online advertising solutions Liaise with Marketing, Product management, and Ad operations to help Brand launch on Amazon Advertising by formulating Brand-centric projects/program for adoption Liaising with key internal and external stakeholders to set up business processes and SOPs for Brand advertisements funnel. Educate brands on Amazon Advertising offering. Also help analyze campaign performance against key metrics to identify, recommend, and implement optimizations to help Medium/small brands to increase efficiency, drive high renewal rate and meet clients’ KPIs Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet torso and tail Brands Advertisement goals Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficiencies Basic Qualifications Proven experience in advertisement solutions- sales, Ad operations, online marketing and advertising. Creative and strategic vision to build value proposition for clients and property Strong analytical skills as well as experience in applying those skills in the advertising domain Media planning capabilities (Microsoft Excel, PowerPoint; Nielsen @Plan, Ad Relevance and NetView; DART, Atlas) preferable Ability to work cross-functionally and with a wide range of employees with different skill sets Bachelor's degree; emphasis in Marketing, Advertising, or Business preferred Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Fluent in English Preferred Qualifications Excellent organizational, interpersonal, and communication (written and verbal) skills 2 or more years of post-MBA experience (preferred) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3015214

DESCRIPTION Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising. If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them – then we want you to come join us and make advertising even better. About The Team: This role will support various categories/verticals based upon the needs of the business. Advertising ops will work with agencies, multiple business stake holder and execute advertising campaign and ensure campaign delivery and advertising customer success. Key job responsibilities Manage Campaign set up and optimization of Display media ad campaigns across amazon owned and operated inventories as well as 3P inventories. Perform QA of campaigns, ad creative and landing pages. Include trackers on creative level. Meets business metrics and goals and quality targets. Collaborate with internal teams to gather campaign requirements and trafficking instructions. Monitor campaign delivery and troubleshoot discrepancies. Maintain updated records of campaign details and trafficking instructions. Provide support in resolving media ops issues and inquiries. About The Team The Ad Ops Associate is part of Amazon's advertising operations team, responsible for day-to-day advertising campaign set up, execution of digital advertising and ensuring smooth delivery and optimization of advertising campaigns across Amazon's digital properties and platforms. We are looking for a individual who is detail-oriented, analytical, and highly-motivated to help scale our growing advertising business. You will work with the Agencies, internal account management teams and other Amazon business partners to perform day to day operations activity and help ensure advertising campaigns are set up, trafficked and launched accurately and deliver strong campaign performance for our emerging and growing advertisers. Associates are required to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggest changes to improve the process. The associate need to be a team player and willing to share his/her knowledge. This role would report to the Operations Manager. BASIC QUALIFICATIONS 1+ years of sales experience Bachelor's degree Basic understanding of digital advertising concepts and technologies. Strong written and verbal communication skills. Experience with MS Excel. Ability to work cross-functionally and with a wide range of employees. PREFERRED QUALIFICATIONS MBA or other related master's degree. Experience in e-commerce, advertising or any other digital marketing field is an added bonus. SQL and Macro knowledge Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3015205

DESCRIPTION Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The Amazon product catalog is a set of records; each record being a set of facts describing a physical or digital product. These records are often organized by defined relationships (e.g. variations such as different sizes of the same shoe). Our ability to provide a good product discovery experience and empower our customers to make well informed purchase decisions is dependent on the quality of our product catalog. In a high quality catalog, every product is described with a complete, structured, accurate and correctly normalized set of facts. Every product is represented by a unique record appropriately related to one another. The Global catalog operations (GCO) team is part of Amazon Selection & Catalog services (ASCS) teams in India focus on leveraging human intelligence, external or internal, to measure and improve the quality of the catalog: Global catalog operations (GCO) charter is to make Catalog engineering programs more effective by providing expert human judgment. Catalog Operations from its inception has been partnering with engineering teams to run programs focused on improving the data quality of catalog in all market places. We are seeking a highly organized, detail-oriented Program Manager to join our rapidly growing team. The role is centered on developing insights and eliminating defects in quality that affects business metrics. As part of this role, you will work on 1) Creating mechanisms to identify, investigate, and solve quality issues impacting the business metrics, 2) Working collaboratively across our partner teams (ex: Science, PMs, Engineering, Business, etc.) to combine efforts to solve problems, 3) Developing data-driven approaches alongside our SWOT/BA teams to rapidly identify opportunity areas, and trends at scale, 4) You will take complex opportunities and break them down into manageable pieces, then ensure timely delivery of solutions. Preferred Qualifications Key job responsibilities As Program Manager You Will: Drive appropriate data-oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal Communicate and take the lead role in identifying Gaps in process areas and work with all stakeholders to resolve the gaps Be a SME for the process and a referral point for in-house and customer team Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes Ability to perform deep dive in the process and come up with process improvement solutions Shall collaborate effectively with customers (Science, Engineering, Product, etc.) to bring in improvements to the business metrics Provide regular updates on project progress and performance, ensuring transparency and alignment with key business goals. Exercise discretion in prioritizing process improvements, aligning them with broader business objectives. Ensure effective risk controls are developed and maintained. Implement corrective actions and maintain commitment to goals, ensuring on-time project completion and minimized losses. Develop and influence new ideas, establishing procedures and practices to promote long-term solutions in dynamic environments. Drive continuous improvement and decision-making strategies. BASIC QUALIFICATIONS 2+ years of program or project management experience Strong analytical and problem-solving skills. Strong written and verbal communication skills Able to prioritize in complex, fast-paced environment. Ability to influence, negotiate and provide alternative business solutions. Strong operations acumen with in-depth understanding of how operations ecosystems work Ability to work with virtual teams and across time zones to develop strategies and foster a cohesive and creative work environment to make Amazon feels small. Experience communicating and presenting to Senior leaders and large groups. Minimum knowledge of SQL, SharePoint, Excel, Power Point and word PREFERRED QUALIFICATIONS Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Experience in Continuous Improvement using Process analysis to drive improvements through the application of Lean and/or Six Sigma tools and concepts. Will have significant Continuous Improvement Project/Kaizen leader experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A2981086

Description Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Business Development Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon’s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role And Responsibilities Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience And Skills More than 3+ years of experience in sales Bachelor's degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business “by the numbers”. Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal Attributes And Competencies Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesn't wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Basic Qualifications Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field Preferred Qualifications 1+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3015422

Description Amazon's vision is to enable customers globally to find, discover, and buy anything online. We are looking for a smart, results-oriented Associate - Site Merchandising to be a part of growing our business. The successful candidate will be responsible for planning and executing best in class on-site and off-site merchandising strategies. This role is based in Bangalore. As a Associate - Site Merchandising you will ensure that customer experience and expectations are set and met to a high standard. He or she will execute and schedule content on home pages, category pages, and pages across the site based on the guidance/inputs shared by Marketing Manager. He or she will assist in creation of new brand and product stores based on the inputs of the Marketing Manager. This person will be involved in coordinating with the category managers, designers, and other leader across the business. Main Responsibilities Will Include Coordinate with multiple teams to provide thorough and authoritative category creative content Owning sections of store merchandising and curation Running and analyzing proof of performance reports Learning Merchandising tools and widgets Assist execution of the plan as per site merchandising calendar. This includes new campaign launches, cross-category placements, developing and executing Amazon site-wide events and more Assist in developing merchandising for large storewide promotions, and work closely with category managers and merchandizing team to schedule promotions Synthesize and analyze relevant content/traffic metrics The Associate - Site Merchandising Must Be Able To Think And Act Both Strategically And Tactically. The Ideal Candidate Will Demonstrate The Following Designing and executing online campaigns which improve customer experience Strong communication skills; experience in coordinating teams and communicating to Category Managers Strong bias for action and ability to prioritize Ability to use hard data and metrics to back up feature and customer segment recommendations Working independently on key deliverables Aptitude for organization, flexibility and producing results in a fast paced environment Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quickly Basic Qualifications 1+ years of sales experience Bachelor's degree Preferred Qualifications Knowledge of Malayalam preferred, but not mandatory Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3015209

Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. We are looking for a results-oriented, customer-obsessed, data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with a proven track record inspiring their team to deliver big results. They are able to continuously improve the operational efficiency of their team through good prioritization, and communication skills, as well as the ability to navigate ambiguity. They have the capability and passion to foster a culture of innovation, inspiring their team to identify process and technology improvements that complement operational excellence to deliver increasingly better outcomes. They will index high on people development, and they believe at their core that leaders operate at all levels of an organization Key job responsibilities Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature. Partner and communicate with stakeholders to ensure consistent employee experience. Lead team meetings focused on team performance, policy and site updates, and team-building activities. Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings. Initiate and drive process improvements. Note: This is not a remote or hybrid role. candidate should be open to work from office all 5 days. Basic Qualifications 4+ years of operational and/or retail management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience with operations, risk, fraud investigations etc. Preferred Qualifications Experience in six sigma defect reduction techniques Experience with six sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015314

Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. We are looking for a results-oriented, customer-obsessed, data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with a proven track record inspiring their team to deliver big results. They are able to continuously improve the operational efficiency of their team through good prioritization, and communication skills, as well as the ability to navigate ambiguity. They have the capability and passion to foster a culture of innovation, inspiring their team to identify process and technology improvements that complement operational excellence to deliver increasingly better outcomes. They will index high on people development, and they believe at their core that leaders operate at all levels of an organization Key job responsibilities Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature. Partner and communicate with stakeholders to ensure consistent employee experience. Lead team meetings focused on team performance, policy and site updates, and team-building activities. Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings. Initiate and drive process improvements. Note: This is not a remote or hybrid role. candidate should be open to work from office all 5 days. Basic Qualifications 4+ years of operational and/or retail management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience with operations, risk, fraud investigations etc. Preferred Qualifications Experience in six sigma defect reduction techniques Experience with six sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015317

Description Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Amazon’s Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical). The ideal candidate has a background of managing program managers, running large, cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Key job responsibilities Manage team of program managers and manage the solution for last mile related problems from identification, scoping and sizing to creating long term solutions in partnership with tech, product, business and operations Define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health Collaborate with multiple teams as a subject matter expert in last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor, data integrity and solves problem for the long term Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations Analyze and solve business problems at their root Basic Qualifications 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of team management experience 5+ years of cross functional project delivery experience 5+ years of program or project management experience Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications Experience managing, analyzing and communicating results to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015237

Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. We are looking for a results-oriented, customer-obsessed, data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with a proven track record inspiring their team to deliver big results. They are able to continuously improve the operational efficiency of their team through good prioritization, and communication skills, as well as the ability to navigate ambiguity. They have the capability and passion to foster a culture of innovation, inspiring their team to identify process and technology improvements that complement operational excellence to deliver increasingly better outcomes. They will index high on people development, and they believe at their core that leaders operate at all levels of an organization Key job responsibilities Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature. Partner and communicate with stakeholders to ensure consistent employee experience. Lead team meetings focused on team performance, policy and site updates, and team-building activities. Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings. Initiate and drive process improvements. Note: This is not a remote or hybrid role. candidate should be open to work from office all 5 days. Basic Qualifications 4+ years of operational and/or retail management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience with operations, risk, fraud investigations etc. Preferred Qualifications Experience in six sigma defect reduction techniques Experience with six sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015316

Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. We are looking for a results-oriented, customer-obsessed, data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with a proven track record inspiring their team to deliver big results. They are able to continuously improve the operational efficiency of their team through good prioritization, and communication skills, as well as the ability to navigate ambiguity. They have the capability and passion to foster a culture of innovation, inspiring their team to identify process and technology improvements that complement operational excellence to deliver increasingly better outcomes. They will index high on people development, and they believe at their core that leaders operate at all levels of an organization Key job responsibilities Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature. Partner and communicate with stakeholders to ensure consistent employee experience. Lead team meetings focused on team performance, policy and site updates, and team-building activities. Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings. Initiate and drive process improvements. Note: This is not a remote or hybrid role. candidate should be open to work from office all 5 days. Basic Qualifications 4+ years of operational and/or retail management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience with operations, risk, fraud investigations etc. Preferred Qualifications Experience in six sigma defect reduction techniques Experience with six sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015323

Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. We are looking for a results-oriented, customer-obsessed, data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with a proven track record inspiring their team to deliver big results. They are able to continuously improve the operational efficiency of their team through good prioritization, and communication skills, as well as the ability to navigate ambiguity. They have the capability and passion to foster a culture of innovation, inspiring their team to identify process and technology improvements that complement operational excellence to deliver increasingly better outcomes. They will index high on people development, and they believe at their core that leaders operate at all levels of an organization Key job responsibilities Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature. Partner and communicate with stakeholders to ensure consistent employee experience. Lead team meetings focused on team performance, policy and site updates, and team-building activities. Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings. Initiate and drive process improvements. Note: This is not a remote or hybrid role. candidate should be open to work from office all 5 days. Basic Qualifications 4+ years of operational and/or retail management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience with operations, risk, fraud investigations etc. Preferred Qualifications Experience in six sigma defect reduction techniques Experience with six sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015312

Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. We are looking for a results-oriented, customer-obsessed, data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with a proven track record inspiring their team to deliver big results. They are able to continuously improve the operational efficiency of their team through good prioritization, and communication skills, as well as the ability to navigate ambiguity. They have the capability and passion to foster a culture of innovation, inspiring their team to identify process and technology improvements that complement operational excellence to deliver increasingly better outcomes. They will index high on people development, and they believe at their core that leaders operate at all levels of an organization Key job responsibilities Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature. Partner and communicate with stakeholders to ensure consistent employee experience. Lead team meetings focused on team performance, policy and site updates, and team-building activities. Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings. Initiate and drive process improvements. Note: This is not a remote or hybrid role. candidate should be open to work from office all 5 days. Basic Qualifications 4+ years of operational and/or retail management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience with operations, risk, fraud investigations etc. Preferred Qualifications Experience in six sigma defect reduction techniques Experience with six sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015343

Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. We are looking for a results-oriented, customer-obsessed, data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with a proven track record inspiring their team to deliver big results. They are able to continuously improve the operational efficiency of their team through good prioritization, and communication skills, as well as the ability to navigate ambiguity. They have the capability and passion to foster a culture of innovation, inspiring their team to identify process and technology improvements that complement operational excellence to deliver increasingly better outcomes. They will index high on people development, and they believe at their core that leaders operate at all levels of an organization Key job responsibilities Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature. Partner and communicate with stakeholders to ensure consistent employee experience. Lead team meetings focused on team performance, policy and site updates, and team-building activities. Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings. Initiate and drive process improvements. Note: This is not a remote or hybrid role. candidate should be open to work from office all 5 days. Basic Qualifications 4+ years of operational and/or retail management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience with operations, risk, fraud investigations etc. Preferred Qualifications Experience in six sigma defect reduction techniques Experience with six sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3015313

Description Do you like developing technical training, including gamified learning solutions, video creation, instructional design and graphic design to create high impact training curriculum? Amazon is looking for innovative learning professionals to support the development of engaging digital training for our front-line data associates. As a Learning Experience Designer, you will be an eLearning developer creating digital assets using standard instructional software tools to develop training that will inspire our learner population. Key job responsibilities Roles and Responsibilities will include, but are not limited to: Develop learning solutions using eLearning development tools, which include using storyboards and design direction to create digital assets such as videos, graphics, and modules. Development of Game based learnings, podcasts and interactive leaderboards for improving learning retention for AGI DS Employees Ability to rapid develop digital assets using the right methodologies to support course content for a frequently changing environment. Strong video editing and development skills Partnering with other Learning Experience Designers to produce high quality eLearning content Support curriculum maintenance reviews for developed training and update learning assets according to maintenance cycles. Design and Develop templates and apply ADDIE approach toward module designing and track scores and absorption of the learning content Perform Deep dive analysis on the deviations, problems, root cause and solutions Experience with SCORM requirements End to end execution of UAT, LMS and localization of contents along with coordination with cross functional teams such as conventions, Operations and WFM/Tech etc Be able to understand the business requirement and execute the task as per timelines or realign on the expected deliverables / time by using multiple strategic solutions to impart learning A day in the life As a Learning Experience Designer, you will be an eLearning developer creating digital assets using standard instructional software tools to develop training that will inspire our learner population About The Team The AGI- DS organization is engaged in the data processing to support the voice recognition for Alexa, the cloud-based service that powers devices like Amazon Echo, Echo Show, Echo Plus, Echo Spot, Echo Dot, and more. The Alexa service is always getting smarter, both for features, and for natural language understanding and accuracy. Because Alexa’s brains are in the AWS cloud, she continually learns and adds more functionality, every hour, every day. We also are building the future with Alexa LLM and generative AI. Come build the future with us. Basic Qualifications 2+ years of design experience Have an available online portfolio Experience working with a variety of design tools such as Photoshop, Illustrator, and InDesign Experience in prototyping Preferred Qualifications Knowledge of user-centered design methodologies, usability principles, web-based information architecture and design Experience working in a collaborative team and working directly with developers for implementation of designs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 12 SEZ Job ID: A3015272

Description As a Support Engineer in International Seller Services Tech org, you will play a critical role in providing technical assistance to our customers, ensuring the smooth operation of our software products. You will support key services for seller growth and take part in marketplace/region expansions, infrastructure operations and engineering, and addressing risks in hardware and software. You will also work closely with our development team to identify and resolve software bugs and improve product quality. Key job responsibilities Troubleshoot and diagnose software issues – On call support Resolve technical problems in a timely and efficient manner Maintain a comprehensive knowledge of product documentation and features Document and track customer and system issues Provide feedback to the development team on product issues and potential improvements Automate manual tasks and workflows Stay up-to-date on the latest software releases and updates In addition, the SE will maintain the pipelines to keep it healthy, and drive other core support engineering and CCI initiatives. About The Team The org’s mission is to set our worldwide Sellers up for success across our global Marketplaces. We deliver needle-moving initiatives which provide a seamless experience to Amazon Sellers at each step of the Seller journey. We enable Sellers across the world to list millions of products at scale across multiple categories and dozens of languages in our global Marketplaces.. We partner with Amazon Business to build best-in-class solutions that allow B2B Sellers to reach a wide customer base and drive billions of dollars in revenue. The support engineering team is a key driver in optimising dev productivity thereby contirbuting to seller growth. Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Experience with REST web services, XML, JSON Experience with implementing CI/CD practices and automated testing Preferred Qualifications Knowledge of web services, distributed systems, and web application development Knowledge of AWS products and technologies Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ - H84 Job ID: A3015342

Description Do you enjoy diving deep into data, building data models and developing business metrics to generate actionable insights? Are you looking for an opportunity to define end to end analytics roadmap, work with cross functional teams and leverage cutting edge modern technologies and cloud solutions to develop analytics products. DSP Analytics team has an exciting opportunity for a Business Intelligence Engineer (BIE) to improve Amazon’s Delivery Service Partner (DSP) program through impactful data solutions. The goal of Amazon’s DSP organization is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class delivery experience through the introduction of pioneering new products and services in the last mile delivery space. We are looking for an innovative, highly-motivated and experienced BIE who can think holistically about problems to understand how systems work together to identify and execute both tactical and strategic projects. You will work closely with engineering teams, product managers, program managers and org leaders to deliver end-to-end data solutions aimed at continuously enhancing overall DSP performance and delivery quality. The business coverage is broad, and you will identify and prioritize what matters most for the business, quantify what is (or is not) working, invent and simplify the current process and develop self-serve data and reporting solutions. You should have excellent business and communication skills to be able to work with business owners to define roadmap, develop milestones, define key business questions, and build data-sets that answers those questions. The ideal candidate should have hands-on SQL and scripting language experience and excel in designing, implementing, and operating stable, scalable, low-cost solutions to flow data from production systems into the data warehouse and into end-user facing applications. Key job responsibilities Lead the design, implementation, and delivery of BI solutions for the Sub-Same Day (SSD) DSP Performance. Manage and execute entire projects from start to finish including stakeholder management, data gathering and manipulation, modeling, problem solving, and communication of insights and recommendations. Extract, transform, and load data from many data sources using SQL, Scripting and other ETL tools. Design, build, and maintain automated reporting, dashboards, and ongoing analysis to enable data driven decisions across our team and with partner teams. Report key insight trends using statistical rigor to simplify and inform the larger team of noteworthy trends that impact the business. Retrieve and analyze data using a broad set of Amazon’s data technologies (ex. Redshift, AWS S3, Amazon Internal Platforms/Solutions) and resources, knowing how, when, and which to use. Earn the trust of your customers and stakeholders by continuing to constantly obsess over their business use cases and data needs, and helping them solve their problems by leveraging technology. Work closely with business stakeholders and senior leadership team to review roadmap and contributing to business strategy and how they can leverage analytics for success. About The Team We are the core Amazon DSP BI team with the vision to enable data, insights and science driven decision-making. We have exceptionally talented and fun loving team members. In our team, you will have the opportunity to dive deep into complex business and data problems, drive large scale technical solutions and raise the bar for operational excellence. We love to share ideas and learning with each other. We are a relatively new team and do not carry legacy operational burden. We believe in promoting and using ideas to disrupt the status quo. Per the internal transfers guidelines, please reach out to the hiring manager for an informational through the "Request Informational" button on the job page. Basic Qualifications 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data modeling, warehousing and building ETL pipelines Experience with data visualization using Tableau, Quicksight, or similar tools Experience writing complex SQL queries Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Experience in Statistical Analysis packages such as R, SAS and Matlab Preferred Qualifications Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A3015195

Description The Seller Partner Identity Verification team is responsible for knowing who we’re doing business with. We do this by applying a thorough verification process at key points during the seller or vendor lifecycle as well as deploying bad actor detection and enforcement. We organize this work into five programs aligned with different stages of the seller and vendor journeys. Within SPIV, the Registration and Verification team seeks to stop bad actors from gaining access to our store by providing proactive and customized registration and verification services. Our mission is that we build trust by protecting our customers, selling partners, and our store from bad actors by: (1) building verification processes at the entity level that evaluate the legitimacy of the individual and the business they represent, (2) delivering best-in class experiences for our registration and verification products, and (3) leveraging verification services throughout registration, compliance, and lifecycle events. The Program Manager III will be responsible for driving global strategy and initiatives/process improvement programs and projects. Expectation from the role is to gain a deep understanding of function and oversee process, technology improvements and lead end to end projects or new launches. This position requires leadership ability to facilitate and execute cross functional projects as well as the ability to teach those methods to other managers and associates, in order to foster a culture of continuous improvement. Key job responsibilities Program Management Demonstrate knowledge of improving processes through Six Sigma / Lean/ methods and can perform complex Analysis when exposed to unstructured and structured data Lead, design, development and deployment of functional world-wide Excellence strategy Work with leadership team to drive critical business initiatives Develop, implement and govern KPIs reporting for the portfolio providing visibility to the milestones and performance across all projects Drive and influence multiple stakeholders on project improvement opportunities Establish and continually improve the consistency, predictability and efficiency of the project delivery by providing leadership guidance and sharing best practices Manage multiple projects requiring frequent communication, organization/time management and problem-solving skills Demonstrate discretion and independence in coordination of project scoping and selection to align with business objectives Communicate across all levels on project and program progress Lead business critical high impacting projects for the vertical and ensure they are delivered within planned timelines and with expected output. Support project teams/team members to improve processes, provide project intervention and coaching, etc Monitor the training and professional development of team members, looking for opportunities to strengthen their skills or acquire new ones. Basic Qualifications 7+ years of program or project management experience 7+ years of working cross functionally with tech and non-tech teams experience 7+ years of experience delivering cross functional projects Experience defining program requirements and using data and metrics to determine improvements Bachelor’s Degree from an accredited university, preferably in Technology or Business. Substantial experience in program/project management or an equivalent operational role. Experience and knowledge of process improvement tools, methods and techniques. Attention to detail and written and oral communication skills. Ability to organize and manage multiple tasks simultaneously, and to facilitate multiple discussions. Ability to meet deadlines, prioritize work, handle changing priorities and use good judgment when working in stressful situations. Agility and nimbleness to work successfully in a highly ambiguous and changing environment Preferred Qualifications Certified Lean Six Sigma Black Belt from a reputed institute or organization Ability to influence stakeholders across the organization without direct reporting lines. Leadership experience for several large-scale complex, cross-functional projects with multiple stakeholders, involving multiple (10 or more) internal/external customers. Change agent with the ability to lead change across all levels of the organization. Ability to interpret, analyze, and understand complex data sets. Have experience in leading and mentoring projects in ITES/ IT / Banking industry Experience working as part of a global team with multiple time zones and geographically disperse resources. Certified Project Management Professional (PMP) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A3015357

Description Selling Partner Support (SPS) is responsible protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s Retail accounts (1P). We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Selling Partner Identity Verification (SPIV) organization is focused on understanding and verifying exactly who we are doing business with (both vendors and sellers) and applying the right verification processes at every stage of their lifecycle. This includes identifying when/where identity changes take place (e.g., dormancy/reactivation, ownership changes, etc.) and re-verifying as needed, understanding which identities/entities are related to each other, and determining who we don’t want to do business with or where we have risk. Given the importance of registration as our starting point to understand who Selling Partners are and who is operating the account, this team also owns the registration seller experience and policies About The Role We’re looking for program managers who are passionate about providing exceptional products, thinking globally, and innovating on behalf of Amazon and its Customers. Identifying, driving and tracking initiatives that improve the customer experience. Conducting analysis to isolate issues, developing solutions based on changing business priorities. Interacting with stakeholder teams to define and deliver solutions and establish standard processes. Working with machine learning and engineering teams to build the solution to mitigate to tackle ongoing issues. Build processes to improve the team’s overall efficiency. Basic Qualifications 2+ years of program or project management experience 2+ years of working cross functionally with tech and non-tech teams experience 2+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 2+ years of driving end to end delivery, and communicating results to senior leadership experience 2+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 16 SEZ Job ID: A3015384