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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Software Development Engineer I

Hyderabad, Telangana, India

5 - 8 years

Not disclosed

Not specified

Full Time

Description Amazon Payment Experience Platform team at Amazon India Development Center, Hyderabad is looking for a Developer to design and build the next generation of Payments platform and product from the ground up. This is a rare opportunity to be part of a team that will be responsible for building a successful, sustainable and strategic business for Amazon, from the ground up! You will get the opportunity to code on almost all key pages on brand new Payments stack building features and improving business metrics.This team will work on diverse technology stack from SOA, UI frameworks, big-data and ML algorithms. The candidate will be working to shape the product and will be actively involved in defining key product features that impact the business. You will work to evolve the design and implementation of the products owned by this team. You will be responsible to set up and hold a high software quality bar in a highly technical team of Software Engineers. Key job responsibilities Work closely with senior engineers to design, implement and deploy applications that impact the Amazon.in business with an emphasis on Mobile, Payments, and e-Commerce website development. Own the delivery of an integral piece of a system or application. Management and execution against project plans and delivery commitments Assist directly and indirectly in the continual hiring and development of technical talent. Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts. The candidate will be a leader, quick learner and be able to work independently. He/she should be able to operate in a very fast paced environment where time to hit market is super critical. The candidate will need to balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices. Basic Qualifications 1+ years of non-internship professional software development experience Experience programming with at least one software programming language Preferred Qualifications Bachelor's degree in computer science or equivalent Full Stack experience Java and JavaScript experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A2943509

Software Development Engineer I

Hyderabad, Telangana, India

5 - 8 years

Not disclosed

Not specified

Full Time

Description Amazon Payment Experience Platform team at Amazon India Development Center, Hyderabad is looking for a Developer to design and build the next generation of Payments platform and product from the ground up. This is a rare opportunity to be part of a team that will be responsible for building a successful, sustainable and strategic business for Amazon, from the ground up! You will get the opportunity to code on almost all key pages on brand new Payments stack building features and improving business metrics.This team will work on diverse technology stack from SOA, UI frameworks, big-data and ML algorithms. The candidate will be working to shape the product and will be actively involved in defining key product features that impact the business. You will work to evolve the design and implementation of the products owned by this team. You will be responsible to set up and hold a high software quality bar in a highly technical team of Software Engineers. Key job responsibilities Work closely with senior engineers to design, implement and deploy applications that impact the Amazon.in business with an emphasis on Mobile, Payments, and e-Commerce website development. Own the delivery of an integral piece of a system or application. Management and execution against project plans and delivery commitments Assist directly and indirectly in the continual hiring and development of technical talent. Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts. The candidate will be a leader, quick learner and be able to work independently. He/she should be able to operate in a very fast paced environment where time to hit market is super critical. The candidate will need to balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices. Basic Qualifications 1+ years of non-internship professional software development experience Experience programming with at least one software programming language Preferred Qualifications Bachelor's degree in computer science or equivalent Full Stack experience Java and JavaScript experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A2945003

Training Specialist I, GAR Academy

Hyderabad, Telangana, India

0 years

Not disclosed

Not specified

Full Time

Description Amazon Finance Operations – Accounts Receivable is looking for a Training Specialist. If you are a professional who thrives in a dynamic, ever-changing environment with experience in training delivery and management, we want to speak with you! The Training Specialist will be responsible for training delivery of approved training content, quality and coordination for all new hire, refresher, and launch trainings. Deliver our blended learning (instructor led training both in-class and virtual, and eLearning) classes and programs for new hires, new skills (cross-training), continuing education, and refreshers as necessary for global associates. Develop and implement market/site specific training programs that align with the global training program, including employee on boarding and ongoing training programs Plan, coordinate and deliver programs to enhance the knowledge and skills of GAR employees in the site and channel assigned, including email handling, call handling, customer handling, and account handling skills for the respective Channel/Site Work with local management and global leads to identify training needs and implement mechanisms to continuously assesses employee’s needs for training Support and coach operations managers with training techniques for ongoing employee development Conduct timely one-on-ones with each member of the team, which includes call / email reviews, live monitoring, and role playing Conduct call practice and calibrations for target audience, and providing feedback on mock calls/role plays on case studies and difficult customer scenarios, including call listening and comprehension on use cases identified from time to time Train new hires and monitor calls/emails in a supported environment there by providing feedback, conducting refreshers, and discussing difficult scenarios for communication enhancement and certifying them to handle account portfolios independently Basic Qualifications Expertise in planning, implementing and assessing training Good communication skills for the purpose of knowledge transfer and skill development, including superior skill in explaining technical topics to novices and collaborating with subject matter experts and managers. Good coordination, classroom management and organization skills. Ability to use multiple learning methods and link appropriate methods with subject matter. Good one-to-many and one-to-one communication skills in both classroom and tutorial settings. Knowledge of adult learning and training practices, especially in technical support contexts. Certified trainer with good communication skills – oral and written 6 to 8 years of relevant experience in learning and development Bachelor’s degree or equivalent Preferred Qualifications Creative problem solver and good analytical skills Consistent record of process improvement within the training and development domain Comfortable in a fast-paced, multi-tasked, high-energy environment Content development / Instructional design experience Experience using instructional design tools such as Storyline, Captivate is preferred but not mandatory Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A2977696

Business Analyst, Sales Abuse Prevention

Hyderabad, Telangana, India

3 years

Not disclosed

Not specified

Full Time

Description Within Amazon, the Selling Partner Risk team launches products and services that detect and prevent abuse on our store before it impacts a customer. We work with business partners across the organization to find and close gaps that lead to abuse and create and enforce selling policies that help ensure we have a fair marketplace. Our product and program managers work hand in hand with our engineering and science partners to develop and implement innovative solutions that help Sellers become successful and stop bad actors at scale, globally. We are seeking a candidate who loves solving complex problems, is passionate about stopping bad actors and protecting customers. Plus, good analytical skills and a proven track record of being able to successfully identify a solution, prepare a plan and execute it with good results. Key job responsibilities We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful business decisions. As a Business Analyst, you will focus on improving the success of Sellers in our store by analyzing data, discovering and solving real world problems, and building metrics and business cases to improve customer experience. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify process and system improvement opportunities by monitoring existing metrics, analyzing data, and partnering with scientists, risk managers and program managers within the team. You will design and develop automated reporting solutions to surface potential gaps of existing mechanism and support data-driven decisions. You will define business logic with business owners and deploy heuristic solutions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. Basic Qualifications 3+ years of tax, finance or a related analytical field experience 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience Bachelor's degree or equivalent Experience defining requirements and using data and metrics to draw business insights Experience with Excel Experience with SQL Preferred Qualifications 3+ years of business analyst, data analyst or similar role experience Experience working in risk, fraud, or ML organizations. Ability to create detailed business analysis, outlining problems, opportunities and solutions for a business stakeholders. Familiar with defining configuration specifications and business analysis requirements Experience working in risk, fraud or compliance organizations. Advance SQL proficiency -write complex SQL statements and ability to manipulate a massive amount of data, creating dashboards/on demand reports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 20 SEZ Job ID: A2977706

Program Manager, Last Mile Analytics and Quality

Hyderabad, Telangana, India

5 - 8 years

Not disclosed

Not specified

Full Time

Description Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Amazon’s Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical). The ideal candidate has a background of running large, cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Key job responsibilities Program manage the solution for last mile related problems from identification, scoping and sizing to creating long term solutions in partnership with tech, product, business and operations Define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health Collaborate with multiple teams as a subject matter expert in last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor, data integrity and solves problem for the long term Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations Analyze and solve business problems at their root Basic Qualifications 2+ years of program or project management experience Preferred Qualifications Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ - H84 Job ID: A2977374

Program Manager, Last Mile Analytics and Quality

Hyderabad, Telangana, India

5 - 8 years

Not disclosed

Not specified

Full Time

Description Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Amazon’s Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical). The ideal candidate has a background of running large, cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Key job responsibilities Program manage the solution for last mile related problems from identification, scoping and sizing to creating long term solutions in partnership with tech, product, business and operations Define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health Collaborate with multiple teams as a subject matter expert in last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor, data integrity and solves problem for the long term Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations Analyze and solve business problems at their root Basic Qualifications 2+ years of program or project management experience Preferred Qualifications Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ - H84 Job ID: A2977354

Virtual Customer Support Associate - Madhya Pradesh, India

Madhya Pradesh, India

0 years

Not disclosed

Remote

Full Time

Description Work from home with Amazon Customer Service! Role: Customer Service Associate Job Type: Part-Time Location: Work from home in (MP), India Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. What are your hours? This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date What strengths will you bring? Hard-working, articulate, and detail-orientedFriendly and customer-focused in every situationAbility to learn quickly and embrace change Comfortable multi-tasking in a high-energy environment. What benefits will you receive? Benefits One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including: Medical insurance Pension planInternet allowanceLifestyle benefits and retail discounts through our Amazon Extras programExpert training and ongoing opportunities to learn more and develop your skills If this role sounds like it’s for you, then click on the link below to start the application process! You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience. Basic Qualifications What qualifications do we need from you? Minimum age: 18 years oldHave the right to work in IndiaStrong communication skills in English (both written and oral fluency) Experience working with a computerThe availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)From a technical perspective, a minimum broadband connection of 100MB download speed and 20MP upload speed using a hard-wire ethernet internet connection (no WIFI). Company - ADCI - Madhya Pradesh Job ID: ASF250119066

WHS Officer, WHS officer

Pune

3 - 4 years

INR 5.0 - 6.0 Lacs P.A.

Work from Office

Full Time

The Site WHS officer will be responsible for partnering with a site operations team in a Sort Center to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Site WHS officer must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Site WHS officer must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Site WHS officer will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Site WHS officer will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The Site WHS officer will be responsible to lead a safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional. Key job responsibilities Workplace Health and Safety key credentials 3+ years previous experience in Environment, Health & Safety or ME in Industrial Safety Engineering Bachelor s degree in engineering or a related field required. Experience in reputed private or government organisations Experience managing multiple direct reports. Must be flexible regarding shifts. Experience implementing lean principles and process improvement in an operational environment. Experience managing multiple direct reports Sort Center or Manufacturing Safety experience with mix of exempt and non-exempt employees at a site of at least 200 people preferred. Master s degree preferred Experience in a fast paced, changing/growing organization Government Certified Safety Professional preferred Excellent written and verbal communication skills, including comfort interfacing with site leaders. Ability to develop and implement department goals and strategies. Strong analytical skills with demonstrated problem solving ability. Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy

Software Development Manager - FireTV/Tablet Advertising

Chennai

8 - 11 years

INR 10.0 - 13.0 Lacs P.A.

Work from Office

Full Time

As the engineering team leader, you ll work closely with local engineering staff and a team of experts to design and execute your team s feature roadmap. You will have direct input into requirement definition, and will work closely with our customers, developers and product managers to define, develop and deliver new products and features. The ideal candidate is equally obsessed with delivering the best possible customer experiences and leading and building strong teams. They define software architecture, communicating effectively with engineers, partners, leaders and a broad set of stakeholders. This leader can think long-term, advocate for strong engineering excellence, and bring in their own software development best practices as well as follow best practices from the broader development community in Amazon. The ideal candidate has a passion for TV and video entertainment and/or advertising combined with an established track record delivering break-out consumer software experiences. Key job responsibilities Work with product management and cross functional teams to build and ship technical solutions for desired user experiences Provide hands on technical leadership to the team, design reviews, and prioritization Implement process improvements for both your own and surrounding teams Advise senior and executive management Define detailed technical requirements from high level product requirements and enable your team to do the same Collaborate with and influence various internal and external teams to deliver technical infrastructure relevant to the projects owned by your team Drive and facilitate innovation within the team Manage team priorities, headcount projections, recruiting and continuous performance evaluations Monitor, drive and facilitate individual growth of your team s individual contributors Ownership of the overall systems development life cycle Execution against project plans and timely delivery of committed results Ownership of all operational metrics and support for your team s software About the team The FAME (Fire TV Advertising Monetization Engagement) team combines advertising and mobile technologies, smart TVs and Alexa to help our customers discover and engage with content and help Amazon to lower the prices. We operate at Amazon scale, designing and deploying software that is enjoyed by over 65MM active users globally. We solve significant customer problems in the consumer electronics space through devices, mobile applications, and machine learning. - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

SDE-I

Chennai, Tamil Nadu, India

1 years

Not disclosed

Not specified

Full Time

Description We are looking for passionate and talented software engineers who have experience building innovative, critical, high volume applications that customers love. This is a high visibility team where you will get a chance to make a positive impact on customer experience. IES Payments Tech Team’s vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented technical engineer and craftsman who builds robust software that scales as well as client-facing features which are intuitive and simple to use. Our team takes a world view of payments for all of Amazon and builds highly customized and seamless payment experiences for our global customers. This focus on geography and customer requires working on different technologies & back-end systems in order to meet the needs of our customers. Our back-end systems are always available and guarantee that our customer’s orders are never lost and always processed even when downstream services are down. Our team is highly motivated and in need of a engineer who can take the technical reigns of the team and steer them in the direction of our vision. You are a technical leader and craftsman with a proven track record of successful delivery. You are someone who will enjoy the challenge of working on complex and highly disparate technologies – from front-end Android development to back-end highly distributed systems. You are security-conscious and continually analyze software for potential threats to safeguard customer trust. You are interested in a high growth career opportunity and enjoy building software that brings smiles to our customers Key job responsibilities Work with the team to help solve business problems. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security. Use software engineering best practices to ensure a high standard of quality for all of the team deliverables. Write high quality distributed system software. Work in an agile, startup-like development environment, where you are always working on the most important stuff. Basic Qualifications 1+ years of non-internship professional software development experience 1+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 1+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A2927619

Associate, Quality Services, Alexa AI, Alexa Tech Support

Chennai

0 - 4 years

INR 2.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Key job responsibilities Execute test cases prepared for testing Software builds on the Kindle platform and Kindle software products. Perform test case execution and report bugs accurately Understand testing procedures and guidelines for new builds / releases. Perform regression and repetitive testing exercises to qualify builds without compromising on quality Use software tools for data capture on a daily basis Be comfortable with capturing results, communicating and escalating failures and providing individual status reports A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.

Senior Associate, Home Improvement

Bengaluru

2 - 9 years

INR 4.0 - 11.0 Lacs P.A.

Work from Office

Full Time

1. Work with internal and external stakeholders for Ops, In-stock, MIS, catalogue, content and process streamlining for the category 2. Work with brands/sellers for onboarding, selection launch, ops excellance, pricing and replication 3. Macro and SQL hands on experience will be a positive 4. Troubleshoot day to day issues of brands across catalogue, content, ops, pricing etc 5. Work on long term growth strategy for brands/sellers. Working in a dynamic environment, your responsibilities will include helping high-potential sellers integrate onto the Amazon seller platform. In addition you will also be responsible for maintaining and improving catalog quality on the platform, in the process working with internal technology and business teams as well as sellers as needed. Key job responsibilities 1. Work with internal and external stakeholders for Ops, In-stock, MIS, catalogue, content and process streamlining for the category 2. Work with brands/sellers for onboarding, selection launch, ops excellance, pricing and replication 3. Macro and SQL hands on experience will be a positive 4. Troubleshoot day to day issues of brands across catalogue, content, ops, pricing etc - Bachelors degree - 2+ Years experience in Sales, Account management, Seller growth, Operations, Seller central/Vendor central understanding - Data analysis, Insights for new laucnhes, Catalog enrichment - MS Excel (Pivot) Vlookup, Functions like Sumif, Subtotal etc. - Macro and SQL hands on experience will be a positive - Prior experience in Sales IC benchmarking

Business Intelligence Engineer, People Analytics, Technology

Bengaluru

5 - 10 years

INR 7.0 - 12.0 Lacs P.A.

Work from Office

Full Time

We are seeking a seasoned Business Intelligence Engineer for our Reporting and Analytics team to further our mission of building technology and programs that help our more than 1 million employees reach their full potential from onboarding through career advancement. In this role, a BIE will play a pivotal role in designing, executing, and optimizing data solutions to empower our front-line leaders and ensure they are well-equipped to effectively lead the largest hourly population in Amazon. The ideal candidate will be enthusiastic about translating complex and ambiguous problem statements into actionable solutions, working across Employee Experience and Relations teams worldwide. In this role, you will partner with our program and product managers to consult, prioritize, develop and implement KPIs, and automate reporting processes. Your work will play a major role in devising the teams expansion strategy, technical foundation of our ecosystem and scaling our impact across the org. This role provides opportunities to test new approaches and innovate in an exciting, fast-paced environment Key job responsibilities In this role, you will use analytics to enhance our reporting and data product offerings and improve employee experience and relations Collaborate with PATOE developers and evaluate internal processes, approaches, and technical systems to establish highest standards and ensure safety for our associates and leaders Apply deep analytics and business intelligence skills to extract meaningful insights and learning from large and complicated data sets Design, develop and maintain scaled, automated, user-friendly systems, reports and dashboards Support cross-functional teams on the day-to-day execution of projects and initiatives Deliver business reviews to the senior management team regarding progress and roadblocks Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current program performance, and ad-hoc investigations to support future improvements or innovations Recognize and adopt best practices in reporting and analysis through data integrity, test design, analysis, validation, and documentation Conduct advanced statistical analysis to identify trends and opportunities About the team This role sits within the larger People Analytics, Technology, and Operations Excellence (PATOE), a team of Engineers, Data Professionals, Product Managers and Scientists supporting People Experience & Technology (PXT) and Operations worldwide. The role will report into Reporting and Analytics team embedded within PATOE and comprised of Business Intelligence Engineers and Business Analysts. We design, build and sustain scalable data products that support Employee Relations, Global Learning & Development, and WW Operations. - 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - 5+ years experience with SQL, Python, R - 3+ years experience working extensively in large scale data bases and data warehouses. - 3+ years of business or financial analysis experience - Experience defining requirements and using data and metrics to draw business insights - Experience in making recommendations and influencing stakeholders - Bachelors degree in computer science, engineering, mathematics or equivalent - 5+ years of business or financial analysis experience - 5+ years of development experience in AWS Services - Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modelling - Masters degree in computer science, engineering, mathematics or equivalent

Graphic Designer, Events, IN Events

Bengaluru

1 - 8 years

INR 3.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Amazons vision is to enable customers globally to find, discover, and buy anything online. We are looking for a smart, creative, results-oriented Graphic designer - with UI/UX design experience to be a part of planning and executing sale events for Amazon India. The successful candidate will be responsible for planning and executing best in class on-site and off-site designs for High Velocity Events (HVEs). This role is based in Bangalore. It is a full time contractual role. Key job responsibilities - Design/UX/Usability fundamentals Experience developing new products and technologies at the concept level - Good written and verbal communication; ability to explain complex concepts and designs to colleagues across disciplines - Experience in communicating with end users to collect requirements, describe product features and refine technical designs - Diploma/Degree - PUC Certificate - 1+ years of data-driven business operations processes experience

SDE-I

Chennai, Tamil Nadu, India

1 years

Not disclosed

Not specified

Full Time

Description We are looking for passionate and talented software engineers who have experience building innovative, critical, high volume applications that customers love. This is a high visibility team where you will get a chance to make a positive impact on customer experience. IES Payments Tech Team’s vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented technical engineer and craftsman who builds robust software that scales as well as client-facing features which are intuitive and simple to use. Our team takes a world view of payments for all of Amazon and builds highly customized and seamless payment experiences for our global customers. This focus on geography and customer requires working on different technologies & back-end systems in order to meet the needs of our customers. Our back-end systems are always available and guarantee that our customer’s orders are never lost and always processed even when downstream services are down. Our team is highly motivated and in need of a engineer who can take the technical reigns of the team and steer them in the direction of our vision. You are a technical leader and craftsman with a proven track record of successful delivery. You are someone who will enjoy the challenge of working on complex and highly disparate technologies – from front-end Android development to back-end highly distributed systems. You are security-conscious and continually analyze software for potential threats to safeguard customer trust. You are interested in a high growth career opportunity and enjoy building software that brings smiles to our customers Key job responsibilities Work with the team to help solve business problems. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security. Use software engineering best practices to ensure a high standard of quality for all of the team deliverables. Write high quality distributed system software. Work in an agile, startup-like development environment, where you are always working on the most important stuff. Basic Qualifications 1+ years of non-internship professional software development experience 1+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 1+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A2929034

Progam Manager II, Cross Border Seller Experience

Bengaluru

3 - 8 years

INR 5.0 - 10.0 Lacs P.A.

Work from Office

Full Time

For millions of customers worldwide, the Amazon name is synonymous with delivery - and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery - from the speed, convenience, and selection features for millions of customers worldwide. We are looking for a dynamic and organized Program Manager II to join Cross Border Delivery Experience team. We are committed to provide coaching to help develop your skills. Key job responsibilities This position will own a program that will impact millions of customers globally. The scope of this role is to work with multiple cross functional teams and drive decisions that improve the seller experience that we offer to our Cross Border sellers. To do so, you will drive team initiatives with the goals of defining the seller experience bar for our sellers, building the framework to illuminate internal and external capabilities, and driving decisions about how to respond to insights. The right candidate will be able to assess what is most important for sellers and our business, act boldly, and lead change. Tactically, you will identify growth opportunities, key performance indicators, configuration, deep dives, and develop new reporting for this program. Successful candidates will have a history of diving deep, learn and be curious, and ownership. A day in the life 1. KPIs and metrics, reporting, and develop roadmaps and scalable programmatic initiatives to improve them. 2. Work closely and in detail with business and product partners to identify and close high priority gaps in SX metrics and continuous improvement processes. 3. Deep dive processes and programs to identify and action on root causes. 4. Serve as the XB SX point of contact for stakeholder teams, managing expectations and prioritizing competing priorities across teams when necessary. 5. Work backwards from customer feedback to deliver a best-in-class cross-border selling experience. About the team Program Manager will manage and advance the seller experience for Cross Border sellers by driving programs to improve the selling experience. The right candidate will possess a well-rounded program management background and experience managing complex programs that involve leading cross-functional teams. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A successful candidate will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to succeed in this role. This is a high visibility role from Day 1 and candidate will own periodic leadership reviews. - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules

WHS Officer, WHS

Mumbai

3 - 4 years

INR 5.0 - 6.0 Lacs P.A.

Work from Office

Full Time

The Site Safety Officer will be responsible for partnering with a site operations team in a INUFF Fulfillment Center to execute company safety policies and ensure compliance to all applicable local and regional regulations By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates The Site Safety officer must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis The Site Safety officer must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site The Site Safety officer will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies The Site Safety officer will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations The Site Safety officer will be responsible to lead a safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates This individual must create and execute leadership development plans for their Safety Associates on their team They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional 3+ years previous experience in Environment, Health & Safety or ME in Industrial Safety Engineering Bachelor s degree in engineering or a related field required Experience in reputed private or government organizations Experience managing multiple direct reports Must be flexible regarding shifts Experience implementing lean principles and process improvement in an operational environment Experience managing multiple direct reports Manufacturing Safety experience with mix of exempt and non-exempt employees at a site of at least 200 people preferred Master s degree preferred Experience in a fast paced, changing/growing organization Government Certified Safety Professional preferred Excellent written and verbal communication skills, including comfort interfacing with site leaders Ability to develop and implement department goals and strategies Strong analytical skills with demonstrated problem solving ability Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy

Associate, Quality Services, Alexa AI

Chennai

0 - 1 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Key job responsibilities Execute test cases prepared for testing Software builds on the Kindle platform and Kindle software products. Perform test case execution and report bugs accurately Understand testing procedures and guidelines for new builds / releases. Perform regression and repetitive testing exercises to qualify builds without compromising on quality Use software tools for data capture on a daily basis Be comfortable with capturing results, communicating and escalating failures and providing individual status reports A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. About the team Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. - Bachelors degree - Knowledge of QA methodology and tools - Knowledge of QA methodology and tools - - - Graduate, preferably in a quantitative field of study with relevant exp of 0- 1 years Familiarity using computer and software Experience using any gadgets or devices Good communication skills, detailed oriented and be a team player Capability to follow defined processes and adhere to policies - Understanding about software testing Ability to complete assigned tasks accurately and promptly -

SDE -FTC

Chennai, Tamil Nadu, India

3 - 10 years

Not disclosed

Not specified

Full Time

Description This job role is a seasonal role (FTC- Fixed term contract) for 12 months contract on the payroll of Amazon. The Digital and Emerging Payment team’s vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented technical leader and craftsman who builds robust software that scales as well as client-facing features which are intuitive and simple to use. Our team takes a world view of payments for all of Amazon and builds highly customized and seamless payment experiences for our global customers. This focus on customer and geography requires working on different technologies and back-end platform systems in order to meet the needs of our customers. Our back-end systems are always available and guarantee that our customer’s orders are never lost and always processed even when downstream services are down. You will have a chance to understand and influence Amazon's Stack across Retail and Digital business. Our team is highly motivated and in need of a senior engineer who can take the technical reigns of the team and steer them in the direction of our vision. You are a technical leader and craftsman with a proven track record of successful delivery. You are someone who will enjoy the challenge of working on complex and highly disparate technologies – from front-end Android development to back-end highly distributed systems. You are security-conscious and continually analyze software for potential threats to safeguard customer trust. You are interested in a high growth career opportunity and enjoy building software that brings smiles to our customers. The ideal candidate will be a leader, quick learner and be able to work independently. He/she should be able to operate in a very fast paced environment where time to hit market is super critical. The candidate will need to balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices. Key job responsibilities Work closely with senior engineers to design, implement and deploy applications that impact our business with an emphasis on Payments across our retail and digital business. Own the delivery of an integral piece of a system or application. Management and execution against project plans and delivery commitments Assist directly and indirectly in the continual hiring and development of technical talent. Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts. Basic Qualifications A Bachelor’s degree in Computer Science or equivalent combination of technical education and work experience; 3 to 10 years of Software Development experience; Strong, object-oriented design and coding skills (C/C++ and/or Java preferably on a UNIX or Linux platform) Solid software development background including design patterns, data structures, test driven development Experience with distributed (multi-tiered) systems, algorithms, and relational databases Software development experience in building highly scalable applications 3+ years of industry experience in, at least, one modern programming language, such as Java or C# Preferred Qualifications Master’s degree in Computer Science, Computer Engineering or related technical discipline Experience in eCommerce and Deep hands-on technical expertise Ability to handle multiple competing priorities in a fast-paced environment Experience working with service oriented architectures and web based solutions. Relentless customer focus. Thrive in technically challenging and complex business environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A2897836

Software Dev Engineer - Android/Linux, Device OS Connectivity SW

Bengaluru

7 - 12 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

We are looking for passionate, hard-working, and talented software engineers who have experience building innovative, mission critical, high volume applications by integrating Bluetooth protocol stack software and other components on the Android and/or embedded platforms. The Amazon Connectivity team designs connectivity software solutions for Amazon devices encompassing wide range of products including Fire TV, Echo Show, Echo Dot, Smart home solutions, and much more. This is a high visibility team where you will get a chance to make a positive impact on customer experience. You can be part of a fast-paced, agile and innovative team who is bringing new connectivity experiences to the exciting range of devices in a startup like environment. Amazon connectivity software solutions are deployed in the revolutionary consumer devices that have become the #1 best-selling Amazon products. They are among the most innovative and fastest growing businesses at both Amazon and the entire consumer electronics industry. We are looking for talented software engineers to join our team in building and integrating Bluetooth software stack on Android and other embedded platforms . This is an enormous opportunity to lead the design, architecture, and implementation of products used every day by people you know. A day in the life We are looking for passionate, hard-working, and talented software engineers who have experience building innovative, mission critical, high volume applications that customers love. This is a high visibility team where you will get a chance to make a positive impact on customer experience. About the team Amazon products are revolutionary consumer devices that have become the #1 best-selling Amazon products. From products like Fire TV, Echo Show, Echo Dot, Smart home solutions, and much more, our team creates products to keep you connected to the things you love and need. Collaboration, thinking outside the box, innovation, and long term thinking are at the core of how we operate. On this team, you will be able to learn and teach others how to think outside the box, stretching what is possible within our devices/technology by writing solid code and designing solutions that are extensible, maintainable and scalable. - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience - Experience programming with at least one software programming language - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelors degree in computer science or equivalent

Amazon

Amazon

|

Software Development

Seattle WA

10001 Employees

5894 Jobs

    Key People

  • Andy Jassy

    President & CEO
  • Brian Olsavsky

    Senior Vice President and CFO
cta

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