Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you. We are looking out for candidates for Catalog Assistant In this role, you will be responsible for working closely with Service Providers, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues. You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience on the Amazon Home Services business in A.in. Key job responsibilities Key job responsibilities Own end-to-end responsibility of providing 5-star Rated Ready to Use Service on platform through Amazon Managed Supply Identify defects that lead to poor service experience for customers, design metrics to capture these defects, understand their relative importance, and establish prioritization based on customer impact Root cause defects to understand underlying causes, and design inputs to address root causes for these defects Based on insights into performance and relative prioritization of defects publish a corrective action plan at the right frequency with service partners Create a playbook for triggering different workflows that help dive & save customers, safeguard the next 7 days performance and implement long-term fixes to avoid these defects in the future Own success metrics for the program

Amazon - where builders can build! We re looking for a smart, customer-obsessed innovator and owner to join our Operations Team Purview of a Team Lead Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity. The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion. Key job responsibilities Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management. Developing and/or referring to performance metrics to drive team performance and business results. Identifying the business impact of trends and making data backed decisions. Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers) Escalating problems or variances in the information and data to the relevant owners and following through on resolutions. Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus. - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience in e-commerce, retail or advertising

You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities Were seeking a Team lead for our LM operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations - Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. Ability to manage day and night shifts. - 1+ years of sales experience - Bachelors degree - 2+ years of sales experience - Bachelors degree in business administration, finance, economics, computer science, data science, engineering, or other related field

Are you passionate about automation, designing processes, simplifying work and launching innovative products using cutting edge technology? We are looking for Support Engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership. As a Support Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Trustworthy Shopping Experience (TSE) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross functionally with Operations, Product Managers, Software Engineers, Business Analysts, Data Scientists and Program Managers on medium to large scale projects ensuring clear communication of project status, timelines and any challenges in Product Delivery. In addition, you will develop ownership of support engineering processes to improve the product development lifecycle of Paramount workflows. Key job responsibilities Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps. Design, develop, test, launch and improve self-service software products such as Paramount workflows. Operate as a Subject Matter Expert on Amazon s internal authoring application and workflow engine to develop Paramount workflows. Engage with software development teams to understand and guide evolving program technology Understand and leverage Amazon technology and services Deep dive technical product or operational issues to propose and implement simple and effective solutions Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs). About the team The Trustworthy Shopping Experience (TSE) team strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. We do this by (1) eliminating catalog defects, (2) ensuring listings are compliant with Amazon s selling policies, (3) helping customers find selling partners that have a good ordering and fulfillment record, (4) ensuring customers receive authentic products in the condition they expect, and (5) in the rare chance the order experience does not meet customer expectations, protecting them by making things right with our A-to-z Guarantee. Our selling partners are also our customers and we work hard to educate and support them to facilitate a positive and friction-free selling partner experience. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Support Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with cutting edge technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon s bottom-line. - 1+ years of software development, or 2+ years of technical support experience - Experience scripting in modern program languages (Java, Python) - Experience troubleshooting and debugging technical systems and documenting findings - Knowledge of web services, distributed systems, and web application development - Knowledge of AWS - Experience with REST web services, XML, JSON

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being the world s most customer centric company. Key job responsibilities As Team Manager, you will be responsible for : Managing a team of ML Data Associates. Executes plans for the team to handle multiple ML queues within a defined process area. Identifies risks and ensures proper escalation; maintains confidentiality and compliance. Responsible for meeting SLAs and task completion targets for specific queues within capacity limits. Collaborates with internal and external teams to achieve business goals. Analyzes data to highlight trends and gaps; reports key metrics. Presents data during business meetings and reviews. Designs and implements process improvement projects affecting team performance; participates in new workflow rollout projects. Provides guidance on work types and prioritization; manages straightforward objectives as well as ad hoc requests. Creates and implements performance improvement plans for associates; offers regular coaching and feedback on quality, performance, behavior, and career development. Manages team performance based on metrics and deliverables. Holds team members accountable for performance, adherence to rules, and guidelines. Support hiring and training of new Associates A day in the life As Team Manager, you will be responsible to : Manage & monitor performance on job or queue adherence, volume, and quality Support hiring and training of new Associates Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis Track quality and utilization metrics Provide regular, formal & informal feedback to direct reports Identify and help implement process-related improvement using methodologies Communicate effectively About the team Artificial General Intelligence Data Services (AGI DS) mission is to provide high-quality labelled data at high-speed and low-cost for machine learning (ML) technologies. Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management. Proficiency in verbal and written communication skills Experience in understanding performance metrics and developing them to measure progress against key performance indicators Overall 4+ yrs of work experience out of which, min 1+ yrs of people management experience Must have driven process improvements in the current role Experience with process improvement/quality control tools and methods Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues Excellent communication, strong organizational skills and very detail-oriented Strong interest in hiring and developing people in their respective roles Leadership experience in coaching and performance management Experience in managing process and operational escalations Experience with aspects of speech and language technology

We wake up every morning asking ourselves how we can improve the customers experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by difficult problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. Key job responsibilities Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems. Some of the key job functions - Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services - Work on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts,AWS, web technologies projects. - Software deployment support in staging and production environments - Develop tools to aid operations and maintenance - System and Support status reporting - Ownership of one or more Payment products or components - Payment notification and workflow coordination and follow-up to maintain service level agreements - Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set - 4+ years of software development, or 4+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems - Experience in agile/scrum or related collaborative workflow - Experience troubleshooting and documenting findings - Knowledge of distributed applications/enterprise applications - Knowledge of UNIX/Linux operating system - Experience analyzing and troubleshooting RESTful web API calls

You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities Were seeking a Team lead for our LM operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations - Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. Ability to manage day and night shifts. asic qualifications 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Experience in customer-facing environment, warehousing, logistics or manufacturing

We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated creative manager to help scale our growing advertising business. You will work with the Advertisers, Agencies, internal account management teams and other Amazon business partners to manage ad-creative assets, uphold Amazon ad-policies, help deliver strong campaign performance for our established and growing advertisers. Key job responsibilities - Project manage execution of advertising campaigns with internal Design, AdOps, and various internal and external teams - Owns end-to-end creative lifecycle tasks including sourcing creative assets from advertiser or agency team, moderating assets as per internal guidelines and finalizing with account and design teams. - Manage trafficking, delivery and optimization of Display ad campaigns across amazon owned and operated inventories as well as 3P inventories - Manage and track campaign execution with Ad-ops team and traffic ad-banners for related campaigns - Consult with advertisers using historical data and industry trends, educate advertisers on Amazon policies and creative best practices to positively impact campaign performance - Contribute to narrative building for advertiser reviews - Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per standard operating procedures (SOP) and SLA. - Meets business metrics and goals, i.e., service level agreements (SLAs) production, and quality targets. - Bachelors degree - 1+yrs of experience in Sales/Advertising operations field - Strong written and verbal communication skills - SQL and VBA expertise - Experience analyzing data and best practices to assess performance drivers - MBA or other related masters degree - Professional experience in online advertising client facing roles (account or campaign management)

Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you ll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: Regular bending, lifting, stretching and reaching both below the waist and above the head Walking in the FC and around area with great frequency; facilities are over a quarter mile in length Continual standing and/or walking Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLs REQUIRED: Direct management experience for employees and their performance Experience with performance metrics and process improvement (how, when, who) Candidates must be flexible to work weekends and/or overnight shifts regularly Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you ll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: Regular bending, lifting, stretching and reaching both below the waist and above the head Walking in the FC and around area with great frequency; facilities are over a quarter mile in length Continual standing and/or walking Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLs REQUIRED: Direct management experience for employees and their performance Experience with performance metrics and process improvement (how, when, who) Candidates must be flexible to work weekends and/or overnight shifts regularly - Bachelors degree or equivalent - 2+ years of performance metrics, process improvement or lean techniques experience

We are looking for an entrepreneurial and analytical program manager, who is passionate about their work, understands how to manage service levels across multiple skills/programs, and who is willing to move fast and experiment often. Key job responsibilities Key responsibilities include: Ability to maintain and refine straightforward ETL and write secure, stable, testable, maintainable code with minimal defects and automate manual processes. Proficiency in one or more industry analytics visualization tools (e.g. Excel, Tableau/Quicksight/PowerBI) and, as needed, statistical methods (e.g. t-test, Chi-squared) to deliver actionable insights to stakeholders. Building and owning small to mid-size BI solutions with high accuracy and on time delivery using data sets, queries, reports, dashboards, analyses or components of larger solutions to answer straightforward business questions with data incorporating business intelligence best practices, data management fundamentals, and analysis principles. Good understanding of the relevant data lineage: including sources of data; how metrics are aggregated; and how the resulting business intelligence is consumed, interpreted and acted upon by the business where the end product enables effective, data-driven business decisions. Having high responsibility for the code, queries, reports and analyses that are inherited or produced and having analyses and code reviewed periodically. Effective partnering with peer BIEs and others in your team to troubleshoot, research root causes, propose solutions, by either take ownership for their resolution or ensure a clear hand-off to the right owner. About the team The Global Operations - Artificial Intelligence (GO-AI) team is an initiative, which remotely handles exceptions in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. It is operating multiple programs including Nike IDS, Proteus, Sparrow and other new initiatives in partnership with global technology and operations teams. - 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience - Experience building and maintaining basic data artifacts (e.g., ETL, data models, queries) - Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared) - Experience with scripting language (e.g., Python, Java, or R) - Experience applying basic statistical methods (e.g. regression) to difficult business problems - Masters degree, or Advanced technical degree - Experience with statistical analysis, co-relation analysis - Knowledge of how to improve code quality and optimizes BI processes (e.g. speed, cost, reliability) - Excellence in technical communication with peers, partners, and non-technical cohorts

Manage Monthly Invoicing, Cash Applications, Collections, Dispute Resolution and Reporting Design and Drive Process Metrics Providing financial analysis to prioritize and lead cost reduction efforts Collecting and analyzing quantitative data Execute and implement SOX compliance procedures & Six Sigma Methodologies Perform Audit of processes. Support data analysis, process reengineering and development Communicating results to business leaders within Finance, Accounting, Operations and Business Development Working with the functional leaders and other internal groups to build scalable processes Key job responsibilities As a Cash app Analyst, you will support Amazon s customers to resolve cash application - Bachelors degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications - 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience

Were revolutionizing supply chain optimization by extending Amazons world-class logistics capabilities to global sellers, enabling them to optimize their on and off-Amazon sales channels worldwide. As a core component of Supply Chain by Amazon, were building a multi-tenant, bulk storage and distribution service that empowers businesses with cost-effective, flexible, and reliable end-to-end supply chain solutions. The Role: As Business Intelligence Manager, you will: Lead a dynamic team developing critical data insights and analytics infrastructure Partner with global executive management to inform strategic decision-making Design and implement measurement and reporting frameworks Drive data-driven solutions for our rapidly scaling business Collaborate with teams across US, Europe, Japan, and other regions - 7+ years of business intelligence and analytics experience - 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience - Experience with SQL - Experience with ETL - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software - 4+ years of working with very large data warehousing environment experience - 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience

Amazon Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience with Amazon. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazon s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth s Most Customer Centric Company. Key job responsibilities Managing the overall operations of the Dry Grocery hub, catering to Tez dark stores and managed by a 3P partner. This involves working in sync with partner teams, such as coordinating with the S&OP team for load balancing and future planning requirements to adequately prepare operations for business needs. The role also involves collaborating with the transportation team to ensure smooth outbound operations, maintaining a steady flow, and ensuring the timely dispatch of customer orders. Additionally, it works closely with the supply chain team to ensure high standards for business continuity and expansion. Drives the creation of quality initiatives, process improvements, and Lean initiatives to help functional areas meet and exceed business goals. Takes proactive steps to ensure that best practices are shared across all departments and within the network. Works on improving process efficiency and setting up new processes required for site operations. Collaborates closely with the 3P partner to build and secure support and resources for projects and initiatives within their area, while also providing support and resources for other initiatives. Capable of addressing operational and personnel issues affecting the functional area and raising potential issues that could impact multiple areas. Proactively suggests solutions and shares them with the relevant stakeholders. - 1+ years of employee and performance management experience - Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts - 1+ years of performance metrics, process improvement or lean techniques experience

We expect the Category Manager to be a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, extreme attention to detail, and the ability to effectively prioritize and multi-task. The Category Manager must be an effective negotiator, leader and communicator in working with some of Amazon s most important partners and vendors, as well as with internal cross-functional teams. He /she is expected to drive projects of high complexity and operates with significant autonomy and discretion while influencing other external teams. Responsibilities: The successful Category Manager must be able to: Act as the business owner for his or her categories, possessing a complete understanding of internal and external variables that impact our business Have a thorough understanding of the industry, trends/events, and continually monitor competitor/industry developments Strong focus on customer needs, both existing and potential, and use that knowledge to deliver a customer experience that is unparalleled Identify new opportunities, develop and execute project plans, Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines Conduct financial analysis of business opportunities to meet goals An understanding of and passion for e-commerce. Experience in Business, buying, Selling or finance Excellent written and verbal communication skills Proven negotiation skills, influencing abilities Strong numerical and analytical aptitude Proven experience leading cross-functional projects Ability to think and react in a high-energy, fast-paced environment Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines Detail-oriented Technical aptitude and agility to learn web-based tools Smart, enthusiastic, hard-working, and creative. Innovative, team oriented, and have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities. Experience in project ownership and using customer data to identify and prioritize opportunities. An understanding of and passion for e-commerce. Experience in Business, buying, Selling or finance Excellent written and verbal communication skills Proven negotiation skills, influencing abilities Strong numerical and analytical aptitude Proven experience leading cross-functional projects Ability to think and react in a high-energy, fast-paced environment Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines Detail-oriented Technical aptitude and agility to learn web-based tools Smart, enthusiastic, hard-working, and creative. Innovative, team oriented, and have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities. Experience in project ownership and using customer data to identify and prioritize opportunities.

The Grocery Category team in India is looking for a Category Manager to own and drive scale-up of categories and critical customer-focused initiatives. The person who joins this team must share our passion and commitment for serving customers while also making Amazon a preferred destination for Grocery customers. The candidate must be able to balance thinking big, working with ambiguity while driving speed of experimentation. We are looking for self-starters with strong analytical skills and result-orientation who can make and execute independent, data-driven decisions and work with senior stakeholders, both internally and externally. The successful candidate for this critical role will have strengths in independent problem-solving and working around constraints, demonstrate great voice and strong writing skills, show strong ownership and persistence, lead a team to deliver org goals, have proven leadership experience in managing projects, and be comfortable with evolving structure in a new space. - 3+ years of with Excel experience - 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience - Bachelors degree, or 3+ years of professional or military experience - Experience with financial analysis and P&L ownership - Experience managing large data sets and utilizing to drive performance and process improvements - Experience in vendor negotiations, pricing and promotion, inventory management, and product development

The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Overview of the role: An candidate will be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. You will be detail-oriented and organized, capable of handling multiple projects at once, and capable of dealing with ambiguity and rapidly changing priorities. You will have expertise in process optimizations and systems thinking and will be required to engage directly with multiple internal teams to drive business projects/automation for the RBS team. Candidates must be successful both as individual contributors and in a team environment, and must be customer-centric. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and comfortable working in a deadline-driven work environment. Responsibilities Include Works across team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enables to implement solutions for customer, cost savings in process workflow, systems configuration and performance metrics. Basic Qualifications Bachelors degree in Computer Science, Information Technology, or a related field Proficiency in automation using Python Excellent oral and written communication skills Experience with SQL, ETL processes, or data transformation Preferred Qualifications Experience with scripting and automation tools Familiarity with Infrastructure as Code (IaC) tools such as AWS CDK Knowledge of AWS services such as SQS, SNS, CloudWatch and DynamoDB Understanding of DevOps practices, including CI/CD pipelines and monitoring solutions Understanding of cloud services, serverless architecture, and systems integration - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL or ETL - 2+ years of tax, finance or a related analytical field experience - Knowledge of Python, VBA, Macros, Selenium scripts

Are you interested in building the next generation cloud-based highly scalable analytics platform that can handle hundreds of billions of dollars in transactions? Our challenge is to deliver software systems that can accurately capture, process, and report on the enormous volume of financial transactions generated every day as millions of customers make purchases, as thousands of Vendors and Partners are paid, as inventory moves in and out of warehouses, as commissions are calculated, and as taxes are collected in hundreds of jurisdictions worldwide. This is a unique opportunity to be part of a team building a cloud-native data platform. The platform will leverage the latest big data technologies to ingest, store, govern and share the data securely. Key job responsibilities Looking for a candidate to design, develop, and maintain scalable data solutions on AWS. The ideal candidate will have hands-on experience building robust data pipelines and ETL workflows using services such as AWS Glue, Lambda, Step Functions, and EMR. Familiarity with data catalog tools like AWS DataZone or other products, as well as open table formats like Apache Hudi and Iceberg, is highly beneficial. The ideal candidate will have extensive experience in dimensional modeling, excellent problem solving ability dealing with huge volumes of data and a strong curiosity to learn and adapt to new technologies. You will collaborate with cross-functional teams to understand business requirements, architect scalable data solutions, and ensure data quality and integrity. Candidate should have : - Strong understanding of ETL concepts and experience building them with large-scale, complex datasets using traditional or map reduce batch mechanism. - Experience designing and operating data lakes - Expertise in at least one programming language - Scala, Python, Java or similar. - Experience with data orchestration frameworks like Apache Airflow - Good to have - experience working on AWS stack - Clear thinker with superb problem-solving skills to prioritize and stay focused on big needle movers About the team Foundational Data Services (FDS) designs, builds, and maintains a petabyte-scale data lake and a modern data mesh that forms the foundation of data-driven innovation for Finance operations at Amazon. This platform supports hundreds of teams across engineering, science, and business intelligence, enabling them to unlock the full potential of machine learning and advanced analytics. Our mission is to empower FinOps through seamless access to data by delivering a comprehensive suite of solutions focused on efficient data ingestion and storage, strong data governance, and dependable data delivery. If youre passionate about creating scalable, high-impact data solutions that drive financial operations, we d love to have you on our team! - 3+ years of data engineering experience - 4+ years of SQL experience - Experience with data modeling, warehousing and building ETL pipelines - Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions - Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases) - Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets

Hundreds of millions of customers, billions of transactions, petabytes of data How to use the world s richest collection of e-commerce and device usage data to acquire new customers, target existing customers, and predict customer behavior? Amazon s Consumer Behavior Analytics team seeks a Data Science Manager for building analytical solutions that will address increasingly complex business questions. We are seeking an exceptionally talented leader to lead one of our Data Science teams and develop a long-term roadmap for analytic capabilities. This is an opportunity to join a group with a broad charter and stakeholders across Amazon. Amazon.com has a culture of data-driven decision-making and demands business intelligence that is timely, accurate, and actionable. This team provides a fast-paced environment where every day brings new challenges and new opportunities. As a Data Science Manager in the team, you will be driving the analytics roadmap and will provide descriptive and predictive solutions to the marketing and product management team through a combination of data mining techniques as well as use statistical and machine learning techniques for segmentation and prediction. You will need to collaborate effectively with internal stakeholders, cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You will have leadership for our team of data scientists and play an integral role in strategic decision-making. Key Responsibilities - Define, build, and lead a team of Data Scientists - Discover areas of the customer experience that can be automated through machine learning - Demonstrate through technical knowledge on Statistical modeling, Probability and Decision theory, Operations Research techniques and other quantitative modeling techniques - Understand the business reality behind large sets of data and develop meaningful solutions comprising of analytics as well as marketing management - Work closely with internal stakeholders like the business teams, engineering teams and partner teams and align them with respect to your focus area - Innovate by adapting new modeling techniques and procedures - You should be passionate about working with huge data sets and be someone who loves to bring datasets together to answer business questions. You should have deep expertise in creation and management of datasets. - You should have exposure at implementing and operating stable, scalable data flow solutions from production systems into end-user facing applications/reports. These solutions will be fault tolerant, self-healing and adaptive. - You will extract huge volumes of data from various sources and message streams and construct complex analyses. You will implement data flow solutions that process data real time on message streams from source systems. - You should be detail-oriented and must have an aptitude for solving unstructured problems. You should work in a self-directed environment, own tasks and drive them to completion - You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions and to build data sets that answer those questions. You own customer relationship about data and execute tasks that are manifestations of such ownership, like ensuring high data availability, low latency, documenting data details and transformations and handling user notifications and training - Your teams will work with distributed machine learning and statistical algorithms upon a large Hadoop cluster to harness enormous volumes of online data at scale to serve our customers - 5+ years of building quantitative solutions as a scientist or science manager experience - 2+ years of scientists or machine learning engineers management experience - 5+ years of applying statistical models for large-scale application and building automated analytical systems experience - PhD in computer science, mathematics, statistics, machine learning or equivalent quantitative field - Knowledge of Python or R or other scripting language - Experience in a least one area of Machine Learning (NLP, Regression, Classification, Clustering, or Anomaly Detection) - Experience with fairness in machine learning and artificial intelligence to detect and remove bias in ML/AI systems

We are looking for a passionate, result-oriented and innovative individual to lead the employee volunteering program for India. The role would encompass the Amazon India employee volunteering/donation strategy, design and implementation of creative opportunities for employees to meaningfully engage with their communities and analyzing insights and data to create better experiences. This could be through volunteering or suitable donation programs and campaigns to ensure rapid scaling of employee-led community engagement activities - at both national and local levels. You will work with NGOs and other third-party organizations to improve opportunities and experiences for employees to volunteer and donate. This will require new approaches and the creation of mechanisms which can scale the impact of employee-led philanthropy products and services. The right candidate will bring strong product and program management expertise. They may have experience launching large-scale volunteer campaigns and establishing employee networks. They will be able to collaborate with an inherently cross functional set of internal and external stakeholders; ranging from Amazon business teams to educational non-government organizations. While the day-to-day work focuses on volunteerism, this role requires a systems-thinker who can make strategic connections to add value across areas ranging from disaster relief to product donations and grant funding. Key responsibilities: Ideate, develop, deliver and iterate Amazon India employee volunteering activities in line with our current strategic philanthropic priorities Develop and nurture high-trust relationships with key internal stakeholders (country leadership, HR, DEI, internal communications, PR, Public Policy, legal) to surface and address internal policy and other barriers to unlock employee participation in social impact initiatives long-term. Develop an employee champion operating model and governance structure that enables Amazon India to deliver high impact donation campaigns and volunteering opportunities. Invest in capacity-building mechanisms to scale AITC s employee-driven impact, including management of outsourced service providers and developing apprentices/ interns. Establish self as a sought-after subject-matter expert who advises and influences other managers (both within AITC and partner teams) seeking to execute employee-led community engagement initiatives. Partner with other teams to pilot innovative approaches to engage employees in addressing complex social issues leveraging Amazon s unique skills and resources. Measure and track the evolution of Amazon India s overall employee volunteering. Establish feedback loops for continuous improvement efforts on key programs and campaigns. Design and implement creative and compelling communication to help build awareness, inspiration and participation across programs. About the team INOPs CE team leads Amazon s India Operation community engagement initiatives, primarily focused on neighboring communities around our operations network . Our flagship programs include Gram Mitr, Pgrati Mitr and Disaster Relief. With the addition of Amazon s two new leadership principles, Strive to be Earths Best Employer, and Success and Scale Bring Broad Responsibility , the desire for community engagement and corporate citizenship is growing exponentially both internally and externally. - 5+ years of program or project management experience - 4+ years of defining and implementing process improvement initiatives using data and metrics experience - 4+ years of working cross functionally with tech and non-tech teams experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - 5+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience

GAR (Global Accts Rec) is looking for Cash Application Analyst responsible for posting payments from the lockbox, ACH, and wire transfer to customer accounts. This role includes cash application and reconciling payments, communicating cash adjustments, and reducing un-applied cash receipts on aged accounts receivable. This position also requires research on missing, unidentified and rejected funds and collaborating with various internal departments to apply payments timely and accurately. Successful candidate is expected to analyze reports and reconciles large amounts of data with the ability to communicate results to management. Knowledge of India indirect tax law is added advantage Bachelors degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience