Aladdin Client Experience, Vice President

8 - 10 years

30 - 35 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Be responsible for the comprehensive oversight and delivery of service, connecting multiple partner teams to deliver a cohesive client experience
  • Build strong relationships with clients teams such as Head of Risk, Head of Fixed Income desk, Head of Compliance and Head of Platform management
  • Mobilize Aladdin s suite of risk modeling, trade, compliance, and post-trade capabilities to deliver outstanding solutions for our clients to exceed their organizations goals
  • Work with support team representatives to analyze service patterns and themes
  • Oversee ongoing client engagement through regular meetings to review service metrics, prioritize projects and align long term strategy
  • Improve aspects of service by identifying root causes of systemic issues and solving them at scale
We have:
  • The feel of a start-up with the backing of the world s largest asset manager
  • A diverse environment with professional growth opportunities and a welcoming employee culture
  • Sophisticated clients who call on our expertise to achieve strategic and tactical objectives ranging from streamlining workflows to implementing creative and innovative solutions
  • A flexible work culture
You have:
  • A working understanding of equity, fixed income, alternatives, and derivative markets and analytics or compliance, trading, and operations with experience in advising clients and/or adapting technology solutions for portfolio strategies, portfolio optimization, risk assessments, and performance attribution or post-trade workflows
  • A consultative approach to understanding client needs and a passion for solving problems
  • Ability to run multiple priorities
  • Superior interpersonal, communication and presentation skills, conveying complex concepts simply and clearly to clients
  • Business fluent in English
You may have:
  • Direct portfolio / risk management, trading, compliance, or operations analyst experience
  • Proficiency in working with large sets of data
  • A solid understanding of SQL, UNIX, VBA, R, Python, or similar tools, and/or Aladdin

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