Store Manager-DTC-Ghatkopr-Mumbai Circle: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleStore Manager Sales DesignationStore Manager Job Code FunctionD2C Sub-FunctionSales Location Level/GradeSenior Executive / Executive Position Description The purpose of this role is to manage the Airtel store and ensure successful running of its operations. Additionally, the role requires maintaining compliance with agreed guidelines in order to deliver best in class experience and managing store revenue & cost targets. Organizational Relationship Reporting ToRegional Head (~ Zonal Own Retail Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly Indirectly Key Responsibilities & Accountabilities Store Operations: Manage & ensure the operations are in line with pre-defined SOPs with the look and feel of the store as per guidelines / standards. Control inventory levels, conduct regular stock checks, and coordinate with the supply chain for optimal product availability. Oversee visual merchandising efforts, ensuring that product displays and store layouts are appealing and on-brand. Effectively track transactions and budgets for store operations, ensuring cost-effectiveness and financial targets are met. Implement security measures and loss prevention strategies to safeguard inventory and assets. Accountable for clearing store for formal launches across dimensions and during refit & conversion. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure an outstanding in-store customer experience, including product knowledge, assistance, and issue resolution, fostering customer loyalty. Implement KPIs to monitor and evaluate the success of store operations, providing regular reports to senior management. People Management Lead retail staff, providing guidance, coaching, and performance feedback to ensure a high level of customer service and sales effectiveness. Anchor trainings as required for team member development on product knowledge, sales techniques, and best practices. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies and to maintain integration of in-store & online operations. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience4+ years of experience in retail business operations role Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalChannel Partners Skills and Competencies Technical Competencies Proficiency in retail operations and S & M techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Leadership and Behavioural Competencies Process Orientation Influencing Personality Communication Skills (oral/written) Interpersonal Skills Teamwork and Collaboration Result Orientation Customer Obsession Positive Drive and Energy

Job Description B2B/ Corporate Sales @Airtel Location-Meerut (UP) Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs Profile: Min Qualification: Any Graduate with min 1 yr of exp in b2b sales. Age-Upto 30 years

Purpose of the Job An opportunity to be at the frontline of the business and take charge of an entire territory and increase the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the prepaid business through the vast distribution network Key Deliverables Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance Work closely with the network team to understand and improve mobile network in the markets Skills Required Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data and draw insights Consultation, facilitation and selling skills Enterprising and ability to convince stakeholders Basic computer literacy MS Office Excel

We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before . Job Description (Deliverables, Decision level, Demonstrate & Dimensions) Job Title: Project Manager-Accounts Management Job Level: Sr.Manager Strong understanding of MOFN architecture, technologies, and industry standards- DCI connectivity etc - Work experience on both dark fiber and lit fiber- transmission/ fiber knowledge Proficient in project management on Agile platforms (e.g., Jira, Asana, MPP). Strong understanding of network protocols and technologies (e.g., IP, Ethernet, DWDM, ) Should have handled large projects around IPLC/ IPT/ NLD

Experience: 3 to 5 years in cloud infrastructure operations, L1 incident management, automation support, and observability, with team coordination or mentoring experience. Location: Pune Shift: 24x7 Support (Rotational Shifts) Education: BE/B.Tech (Relevant certifications preferred AWS Cloud Practitioner/Associate, Azure Fundamentals, CKA, Terraform Associate) Job Summary: We are seeking a L1 Lead – Site Reliability Engineer (SRE) to guide and manage the frontline SRE team in ensuring the stability, availability, and efficiency of enterprise-scale cloud infrastructure operations. This role involves supervising incident response, ensuring adherence to runbooks and SOPs, providing technical guidance to L1 engineers, and being the key escalation point for L1 issues. You will be responsible for monitoring cloud services, triaging alerts, validating remediation efforts, mentoring junior engineers, and collaborating with L2/L3 teams for escalations and root cause analysis. Responsibilities: Lead and mentor the L1 SRE team during shifts, ensuring timely response and proper handling of incidents, service requests, and alerts. Oversee infrastructure and application monitoring using tools such as Prometheus, Grafana, AWS CloudWatch, and Azure Monitor. Validate and guide remediation actions like pod restarts, disk space cleanup, scaling, and alert verification. Ensure SOPs, runbooks , and shift handover notes are followed and updated regularly. Execute and validate predefined Ansible playbooks, Terraform scripts, and CI/CD pipelines with junior team members. Act as the first point of escalation for unresolved L1 issues and coordinate with L2/L3 teams for resolution and RCA. Govern and track shift performance, including SLA compliance, FCR (First Call Resolution), and ticket hygiene. Coordinate patching, backup checks, standard changes, and validations in AWS/Azure environments. Facilitate onboarding of new L1 engineers, and deliver knowledge-sharing and refresher training sessions. Support automation initiatives by identifying repetitive tasks and creating/reviewing simple scripts. Conduct weekly/monthly shift reports and participate in SRE governance and review calls with operations leadership. Monitor the health of Kubernetes clusters and guide the team in basic pod/node/service troubleshooting. Skills/Expertise: 3+ years of experience in cloud infrastructure operations with at least 1 year in a lead or mentoring role. Strong troubleshooting, coordination, documentation, and escalation management skills. Proven ability to lead shifts in a 24x7 support model. Familiarity with ITSM practices and SLA management ( ServiceNow or similar). Proactive and structured communicator, capable of shift planning, reporting, and stakeholder updates. Technical Skills: Experience monitoring and operating cloud-based environments with basic troubleshooting for system and application-level issues. Familiarity with cloud services and concepts across AWS, such as EC2, S3, IAM, VPC, etc and Azure DevOps services. Basic knowledge of container platforms such as Docker and Kubernetes (understanding pod/service basics, logs, etc.). Exposure to scripting using Shell, Bash, or Python for automation of routine tasks. Basic understanding of version control systems like Git, GitHub, or GitLab. Awareness of infrastructure-as-code and automation tools such as Ansible, Terraform, or CloudFormation (execution under guidance). Familiar with CI/CD concepts and tools like Jenkin or GitLab CI (executing builds, monitoring pipelines). Understanding of alerting and monitoring tools like Grafana, ELK, site 24*7, CloudWatch and Prometheus Hands-on with ITSM tools such as ServiceNow for incident and ticket tracking. Role & responsibilities Preferred candidate profile

TERRITORY SALES MANAGER - PrePAID Sambhal, India We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before . Function : Sales Reporting To: Zonal Sales Manager Job Level: Senior Executive / Assistant Manager Purpose of the Job An opportunity to be at the frontline of the business and take charge of an entire territory and increase the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the prepaid business through the vast distribution network Key Deliverables Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance Work closely with the network team to understand and improve mobile network in the markets Skills Required Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data and draw insights Consultation, facilitation and selling skills Enterprising and ability to convince stakeholders Basic computer literacy MS Office Excel Educational Qualifications Full Time graduate, preferably MBA/ PGDM Work Experience 1-4 years of Sales Experience Preferably Telecom/FMCG

Beat Trainer- mumbai: Please enter job description #BAL Towork with the head of Training, this role will focus on ensuring error freeexecution of the agreed training strategy for Own Retails, across all Circles. Ournew stores will run off outsourced manpower. Training this manpower will be acritical success factor for these stores T raining Calendar Creation : CreateBeat Plan basis training need identification. TrainingDelivery and Governance : TrainOR team on Product selling and customer experience management. Ensureimplementation of training guidelines at stores. Travelstores to train the CROs and conduct training need analysis trainings resultingin increase in sales. Operations : Monitor, review and drive performance of CRO Drivetraining and certification targets for new and existing store staff Identify gaps & create solutions to improve the induction & output of store staff Prime: Final Decision Making authority, accountable to the Management Shared: Decisions reached jointly with peers on a collective basis Contributory: Makes a major contribution to a decision or policy judgment reached by others D emonstrate (Key competencies) Soft skills CS process training Device familiarity & selling skills training Mobile Technology landscape

Purpose of the Job:- Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new IT solutions, Cloud, IOT, Cybersecurity. Deliverables Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue Augment solution selling, and drive new product penetration in emerging markets Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery. Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control Major Challenges: To work in alignment with processes on Data and Voice To work on retention of existing revenue as well and grow new products. Account Penetration & Product Penetration Demonstrate (Key competencies) Commercial Acumen New Age Consultative Selling Customer Service Orientation Key Account Planning & Management Executive Presence ability to handle CXO discussions Enterprise/ Carrier Product Knowledge Negotiation skills Ability to devise creative ideas to attract the target customer’s attention Regular Follow –up Educational Level Must have: MBA or equivalent Preferred: B. Tech. + MBA Working Experience Preferred: B2B Sales Experience in Telecom/ Technology domain

Role & responsibilities Conduct end-to-end testing of Global Business circuits for readiness, performance, and compliance with SLAs Coordinate with Circle and Testing NOC for circuit turn-up, testing, and troubleshooting. Validate circuit designs and documentation. Perform BERT, RFC 2544 and other testing criteria as per standard and customer need. Good understanding on testing meters like JDSU, Viavi, EXPO for diagnostics and performance analysis. Collaborate with internal network engineers and external vendors to resolve circuit and link issues. Maintain detailed test records and provide technical documentation for circuit acceptance. Should have strong understanding of fiber optics. Regular interaction with domestic and international customers during testing phase. Should have Good communication and presentation skills.

Role & responsibilities E2E data circuit delivery within SLA with router & Testing till deemed LOC Good understanding of CU/FTTH architecture Program management of uplink across PAN India Weekly update to business & PMO for FTTH and PRI deliveries with proactive updates on high revenue & escalated orders Weekly review with deployment/operation teams % Achievement against monthly delivery target - in terms of revenue and no. of links for all line of business Initiate & process creation to reduce constraints eNOC handover process to minimize the rejections. Alignment with Digitization/Product team for process simplification.

Account Manager Full-time Department: Emerging Business Level: Assistant Manager Company Description Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G, 4G and now 5G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do 'jobs never done before'. It is the largest mobile network operator in India and the third largest in the world with over 386 million subscribers Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs Minimum 1+ years in B2B sales experience, for female 6months experience also ok. Any Graduate Good communication Age - Up to 33 Years Should be comfortable with Field work

Role & responsibilities RAN (Radio Access Network) Engineer job description for 2G/4G/5G/NBIOT networks involves a range of responsibilities, including network performance analysis, optimization, and capacity planning. Specifically, roles may focus on 2G/4G/5G/NBIOT networks, requiring expertise in KPIs, customer interactions. Additionally, engineers may be involved in discussions with Business and Network Teams to get things done. Network Performance Monitoring and Optimization: Analyzing E2E KPIs, proposing technology improvements, and ensuring consistent performance. Capacity Planning and Management: Monitoring radio network capacity, license capacity, and spectrum utilization, and proposing upgrades. Network Troubleshooting: Identifying and resolving network issues and complaints, ensuring timely resolution and customer satisfaction. Team Collaboration: Working with other teams (e.g., circle, corporate network teams) to address network issues and improve customer satisfaction. Process Improvement: Identifying opportunities to improve efficiency, building analytics. Required Skills and Experience: Technical Knowledge: Strong understanding of 2G, 4G, and NBIOT technologies, including network protocols, architectures, and equipment. Candidate should understand the basics of 5G. Analytical Skills: Ability to analyze network performance data, identify trends, and propose solutions. Problem-Solving Skills: Ability to troubleshoot network issues, identify root causes, and implement corrective actions. Communication Skills: Ability to communicate technical information clearly and effectively to both technical and non-technical audiences.

TERRITORY SALES MANAGER - PrePAID Sambhal, India We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before . Function : Sales Reporting To: Zonal Sales Manager Job Level: Senior Executive / Assistant Manager Purpose of the Job An opportunity to be at the frontline of the business and take charge of an entire territory and increase the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the prepaid business through the vast distribution network Key Deliverables Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance Work closely with the network team to understand and improve mobile network in the markets Skills Required Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data and draw insights Consultation, facilitation and selling skills Enterprising and ability to convince stakeholders Basic computer literacy MS Office Excel Educational Qualifications Full Time graduate, preferably MBA/ PGDM Work Experience 1-4 years of Sales Experience Preferably Telecom/FMCG

Account Manager Full-time Department: Emerging Business Level: Assistant Manager Company Description Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G, 4G and now 5G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do 'jobs never done before'. It is the largest mobile network operator in India and the third largest in the world with over 386 million subscribers Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs Minimum 1+ years in B2B sales experience, for female 6months experience also ok. Any Graduate Good communication Age - Up to 33 Years Should be comfortable with Field work

Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies Upselling of products and service packs to customers Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills Enterprising & Entrepreneurial skills Leadership and people management skills Basic computer literacy MS Office: Excel, Outlook Appropriate management of escalations Ensure timely resolutions of issues Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution Ability to collaborate and work with large teams Problem Solving ability Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

Function : Sales Reporting To: Zonal Sales Manager Job Level: Exe/Sr executive(If experienced and matching the criteria) Purpose of the Job An opportunity to be at the frontline of the business and take charge of an entire territory and increase the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the prepaid business through the vast distribution network Key Deliverables Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance Work closely with the network team to understand and improve mobile network in the markets Skills Required Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data and draw insights Consultation, facilitation and selling skills Enterprising and ability to convince stakeholders Basic computer literacy MS Office Excel Educational Qualifications Preferably MBA/ PGDM Work Experience Fresher or 1-4 years of Any Direct customer Sales Experience Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Skills Required: High energy Strong process orientation Project management skills Appreciation of need for Customer Experience delivery Building & nurturing partnerships Influencing skills Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & upsell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE

Function : Sales Reporting To: Zonal Sales Manager Job Level: Exe/Sr executive(If experienced and matching the criteria) Purpose of the Job An opportunity to be at the frontline of the business and take charge of an entire territory and increase the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the prepaid business through the vast distribution network Key Deliverables Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance Work closely with the network team to understand and improve mobile network in the markets Skills Required Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data and draw insights Consultation, facilitation and selling skills Enterprising and ability to convince stakeholders Basic computer literacy MS Office Excel Educational Qualifications Preferably MBA/ PGDM Work Experience: 1-8 years of Any Direct customer Sales Experience Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

Function : Sales Reporting To: Zonal Sales Manager Job Level: Exe/Sr executive(If experienced and matching the criteria) Purpose of the Job An opportunity to be at the frontline of the business and take charge of an entire territory and increase the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the prepaid business through the vast distribution network Key Deliverables Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance Work closely with the network team to understand and improve mobile network in the markets Skills Required Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data and draw insights Consultation, facilitation and selling skills Enterprising and ability to convince stakeholders Basic computer literacy MS Office Excel Educational Qualifications Preferably MBA/ PGDM Work Experience Fresher or 1-4 years of Any Direct customer Sales Experience Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies Upselling of products and service packs to customers Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills Enterprising & Entrepreneurial skills Leadership and people management skills Basic computer literacy MS Office: Excel, Outlook Appropriate management of escalations Ensure timely resolutions of issues Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution Ability to collaborate and work with large teams Problem Solving ability Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353