Air Logistics Sales Supervisor

You will be part of our customer care team to add your expertise + skills to the delivery of customer excellence.

You will be utilizing your product + trade knowledge to support business development + diversification to drive business growth.

How you create impact

You will do this by working with a variety of internal + external stakeholders whilst focusing on the following key objectives.

• To take lead in monitoring + driving sales activities.
• To proactively identify + nurturing sales-qualified prospects through the pipeline to generate profitable + sustainable businesses.
• To conduct regular reviews of sales leads + customer portfolios with key stakeholders.
• To conduct market research on pricing + product competitiveness, ensure regular efforts alignment is being make with our pricing team.
• To provide CCL team the customer’s feedback + support on resolutions as required.
• To take the lead in onboarding + implementation of new customer, ensuring that standard operational procedures are update for handing over to our Customer Care Locations (CCL).
• To maintain + update relevant customer information on internal systems.
• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

What we would like you to bring

• Bachelor's degree (Graduation is mandatory).
• 5–7 years of work experience in sales, specifically within the freight forwarding or logistics industry.
• Minimum of 2 years of direct field sales experience, particularly in Air freight.
• Excellent communication and presentation skills.
• Strong customer service orientation and stakeholder management skills.
• Effective time management, problem-solving abilities, and teamwork skills.
• Proficient in using MS Office and sales-related software tools.

What's in it for you

• Global Industry Leader – Work for one of the top logistics and supply chain companies worldwide, offering stability and international reach.

• Career Growth Opportunities – Access to strong internal development programs, training, and global mobility.

• Diverse & Inclusive Culture – Collaborate with teams across the globe in a supportive and multicultural environment.

• Innovative & Future-Focused – Be part of a company investing in sustainability, digitalization, and green logistics.

• Competitive Benefits – Enjoy attractive compensation, flexible working options, and comprehensive benefits packages.