Air Export Customer Services

1. Following up shipper, vendors, & transporter for execution of shipment from start to end.

2. Opening job in Logi-sys for preparing MAWB and invoicing.

3. Following up with shipper for confirmation of shipment readiness and same need to be keep on update to agent on daily basis.

4. Space booking with airline based on readiness of the shipment.

5. Once received the documents form shipper, ensure to prepare checklist and take prior written approval from the shipper on the same before submitting to customs. Ensure to collect all the customs related documents, which required as per customs.

6. In case of ex-wroks, ensure to place the correct type of vehicle at shipper factory based on shipper information. Need to keep on update the same to agent.

7. Once shipment arrived at airport ensure to handover the shipment to airline as per given guidelines of the airline.

8. Once shipment handover to the airline, ensure to send the pre-alert to agent along with documents.

9. Following up with agent for profit share once execution is done to raise invoice accordingly.

10. Make sure billing is done as per buy rate & sell rate shared by pricing team.

11. Make sure while billing all vendor’s invoices, freight forwarder or airline invoices are attached to respective jobs.

12. Updating the logisys on timely manner. Ensuring that all the jobs closed operationally within time. ‘

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹70,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Leave encashment
• Paid sick time
• Provident Fund

Experience:

• Customer service: 3 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person