5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Knowledge Operations Specialist, you will be responsible for owning and driving Knowledge Management and Support Automation initiatives. Your role will involve managing the knowledge portal, creating and maintaining high-quality content, coordinating product release notes, and leveraging AI-driven automation to enhance customer support efficiency. You will act as a bridge between Product, Support, and CX teams to ensure seamless knowledge flow and continuous improvement in customer experience. Key Responsibilities: - Knowledge Portal Management - Own and manage the company's Knowledge Portal (internal and external). - Ensure accuracy, relevance, and freshness of content. - Define taxono...

Posted 3 weeks ago

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Zoho One Implementation Expert Duratuf Products Pvt. Ltd.

3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

As a Zoho One Implementation Expert at Duratuf, you will be responsible for owning and enhancing the existing Zoho setup to serve as the backbone for the company's growth. Your role will involve optimizing workflows, creating impactful dashboards, implementing automations, and integrating AI tools to boost team productivity and business performance. Additionally, you will guide and mentor a small internal tech team and collaborate with external consultants/vendors when necessary. Key responsibilities include optimizing and enhancing the Zoho One ecosystem, designing and implementing automated workflows, building role-based dashboards and reports, developing custom apps in Zoho Creator, integ...

Posted 2 months ago

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Manager Strategic Partnerships Digivance Solutions

5.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

The Partner Manager - Strategic Alliances position in the IT Infrastructure Domain based in Pune, India (Hybrid), requires at least 5 years of experience in Partner Management, Alliances, or Channel Sales on a Full-time basis. As a Partner Manager, your primary responsibilities will include identifying and prioritizing potential channel and implementation partners in the monitoring, ITSM, helpdesk, and log management ecosystems. You will collaborate with Zabbix's network of over 200 global implementation partners to establish strategic partnerships, negotiate co-selling or bundling agreements, and execute partner enablement plans, which may include sales kits, product walkthroughs, and co-br...

Posted 3 months ago

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Intelligent Automation Engineer II ANSR

3.0 - 7.0 years

0 Lacs

karnataka

On-site

You will be joining Illumina, a leading developer, manufacturer, and marketer of life science tools and integrated systems dedicated to making genomics useful for all. Illumina's integrated Indian global hub in Bengaluru, Illumina India Biotechnology Private Limited, is focused on technology activities that will help usher in the next wave of innovation in healthcare and medical research. If you are eager to work on challenging projects that use cutting-edge technology to transform the future of healthcare, this is your chance to join a truly remarkable team. As an Intelligent Automation Engineer, you will be a part of the Global Operations Data and AI team that provides management and suppo...

Posted 3 months ago

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