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7.0 - 9.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Company Description LinkedIn is the worlds largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. Were also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture thats built on trust, care, inclusion, and fun where everyone can succeed. Join us to transform the way the world works. Job Description This role is based in Bangalore. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities, and gain insights. Our global reach means we get to make a direct impact on the worlds workforce in ways no other company can. Were much more than a digital resume we transform lives through innovative products and technology. At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works. About the Role: LinkedIn Sales Solutions (LSS) empowers sales organizations around the world with the insights and intelligence they need to build trusted relationships and drive revenue. As a Senior Product Manager for Sales Assistant, you will lead the core user experience workflow including agent interactions, to ensure every seller can easily get value from the product. You will be working at the cutting edge of human-agent interaction within sales technology, setting the vision and executing on how the agent can explain its reasoning, build trust, and complete key tasks on behalf of sellers, working in partnership with other R&D and cross-functional leaders. Responsibilities Define and communicate the vision, strategy, roadmap, and execution plans for the Sales Assistant workflow and agent interactions with alignment from cross-functional stakeholders. Own the product lifecycle for your area, from concept creation and user research to go-to-market strategy and launch. Handle ambiguity with grace, making data-driven decisions in the face of uncertainty. Establish product metrics, objectives, and key results to guide, prioritize, and measure the success of strategy, product initiatives, and releases for the LSS business. Advocate for the product&aposs value proposition to users and stakeholders, representing the team to company leaders. Conduct competitive analysis to stay informed about the evolution of agentic products broadly and sales technology specifically, and customer expectations. Qualifications Basic Qualifications: 7+ years of experience in a product management or equivalent role. Bachelors degree in a technology related field or equivalent experience. Preferred Qualifications: Experience in building delightful user experiences within enterprise SaaS for global companies or diverse customer bases Insatiable sense of curiosity, bias for action, and a strong drive to make an impact Experience building user-facing products that leverage LLM technology Experience with enterprise SaaS or sales tech products Proven track record in developing user-facing web and mobile products, with demonstrated ability to drive product planning, development, and launch. Excellent communication skills with the ability to interact with and understand technical subjects and emerging technologies relevant to the marketplace. Suggested Skills: Zero to One products AI-powered products Ecosystem thinking Relevance / AI User experience design Data Analysis Additional Information India Disability Policy LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal. Show more Show less

Posted 2 weeks ago

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2.0 - 6.0 years

6 - 12 Lacs

Bengaluru

Work from Office

Position : Customer Success Manager US B2B SaaS Location: Bangalore (HSR Layout) Time Zone - Night Shift (Hybrid Model) Experience: 2+ years Salary : Negotiable Job Description What You'll Do Be the face of the company post-sale leading customer relationships and ensuring ongoing value delivery. Identify and pursue upsell/cross-sell opportunities, partnering with Sales to close. Lead customer onboarding and implementation, ensuring smooth handoffs and successful adoption. Conduct weekly/biweekly syncs and Quarterly Business Reviews (QBRs) to track progress, align on goals, and maintain executive buy-in. Ensure timely resolution of customer queries with in-depth product knowledge and a problem-solving mindset. Drive advocacy through referrals, testimonials, case studies, and co-marketing initiatives. Orchestrate executive dinners, micro-events with Sales to deepen engagement and foster trust. Collaborate closely with Product, Operations, and Sales to deliver a seamless and high-impact customer experience. Continuously gather product feedback and market insights to help shape our roadmap. What We're Looking For Minimum 2 years of experience in a Customer Success or Account Management role in B2B SaaS targeting the US market. Proven track record managing mid to high ACV accounts ($60K$200K) with strong stakeholder engagement. Strong background in engineering services sales, SaaS, or AI-driven business solutions. A mindset defined by customer obsession, speed, and ownership you go the extra mile. Excellent communication, relationship-building, and organizational skills. Bonus: Experience working with AI-powered products or in fast-paced startup environments. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Posted 3 months ago

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