AI & Digital Transformation Specialist (Junior To Mid-Level)

Job Description

We are looking for a dynamic and experienced AI & Digital Transformation Specialist to join our team and drive innovation in our digital strategy across BFSI operations. The ideal candidate will have hands-on experience in AI/ML, automation, and Global Command Centre (GCC) operations using Microsoft technologies and cloud platforms. Roles and Responsibilities Utilize Microsoft Suite (Power BI, Power Automate, Azure AI, Dynamics 365) to build scalable dashboards and solutions. Lead and support Global Command Centre (GCC) operations for real-time monitoring and AI/digital integration. Drive end-to-end digital transformation from strategy and planning to execution—leveraging AI, RPA, NLP, and cloud platforms (Azure). Collaborate cross-functionally with IT, business teams, and leadership to align AI/digital roadmaps with BFSI regulatory and operational needs. Analyze large datasets to extract insights and present findings using data storytelling and visualization tools. Design, deploy, and optimize AI/ML models for use cases such as fraud detection, customer analytics, risk management, and process automation. Preferred Candidate Profile 2–5 years of experience in AI/ML, digital transformation, and GCC operations in the BFSI sector. Strong expertise in Microsoft Power Platform (Power BI, Power Apps, Power Automate), Azure AI , and Teams/SharePoint automation. Demonstrated ability to plan and implement AI/digital strategy , assess business needs, and deploy scalable tech solutions. Technical proficiency in Python, SQL, TensorFlow/PyTorch , RPA tools (UiPath / Blue Prism) , and cloud platforms. Excellent problem-solving skills, stakeholder management, and ability to work in agile, cross-functional environments.