Agility Associate

Come join JPMorgan CCB Finance Portfolio as an Agility Lead where you will manage Team-level ways of working and partner with PALs and Tech Leads to drive shared consistency for the team to work in a more productive & efficient manner

As an Agility Lead in Consumer and Community Banking, you will advance agile methodologies, fostering innovation and high-quality solution delivery in a collaborative environment. You will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams. You will contribute to the team by guiding and supporting solution delivery teams in adopting and adapting agile practices throughout the product development lifecycle. Leveraging your advanced knowledge of agile principles you will facilitate group discussions, decision-making processes, and collaborative activities to build continuous improvement and high performance. Your expertise in coaching, communication, and leadership will enable you to effectively manage complex projects, foster a culture of innovation, and enable the successful delivery of high-quality solutions.

Job Responsibilities

• Servant Leadership & Coaching: Lead and coach more than one scrum team, promoting agile values and principles. Act as a mentor and agile coach, supporting team members who are new to agile practices.
• Collaboration & Stakeholder Management: Work closely with Product Owners, Technology teams, and other stakeholders to ensure alignment on sprint goals, priorities, and delivery timelines. Use advanced communication, facilitation, and presentation skills to influence and manage stakeholders, and escalate organizational impediments to leadership as needed.
• Agility Metrics & Continuous Improvement: Analyze agility metrics (e.g., velocity, cycle time, backlog health) using advanced Jira dashboards, JQLs, and Jira Align. Take action when metrics indicate issues, driving teams toward continuous improvement and higher performance.
• Problem Solving & Innovation: Identify trends, generate original ideas, and contribute to the development of new policies and best practices. Apply critical thinking to resolve complex challenges within the product development lifecycle.
• Agile Methodology Adoption: Facilitate the adoption and adaptation of agile methodologies within teams. Provide guidance, training, and support to ensure teams are equipped to deliver value and respond to change.
• Conflict Resolution & Team Environment: Create a collaborative environment that encourages open dialogue and productive solutions for resolving conflicts.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices
• Demonstrate a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices
• Demonstrate proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals
• Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance
• Advanced proficiency with Jira, JQLs, Jira dashboards, and working knowledge of Jira Align
• Excellent analytical skills with the ability to interpret agility metrics and drive action
• Effective communicator and facilitator, able to manage and influence stakeholders at all levels
• Demonstrated ability to develop operational plans and manage resources for timely delivery
• Experience in agile coaching, training, and supporting teams through transformation
• Strong problem-solving skills and ability to innovate and improve processes

Preferred Qualifications, Capabilities, and Skills

• Formal training on Agile coaching, such as recognized coaching certifications (Kanban, Scrum Master, etc.)
• Technical/development experience (java/o.o.p. coding, scripting, infrastructure development)

Recommended skills include but are not limited to: agile delivery, business acumen, change management, continuous improvement, coaching, internal stakeholder management, strategic thinking, self-study, verbal communication, adaptability, and decision making