Agency Officer

As an Agency Officer, your primary responsibility will be the comprehensive management of port costs. This includes auditing Proforma Disbursement Accounts (DA), processing Final Vouchers, and screening related documentation for specific vessels or clients assigned to you. You play a crucial role in ensuring timely and accurate management of port costs, maintaining effective communication with internal teams, external agents, and clients. Key Responsibilities and Expectations: - Port Cost Management: - Take ownership of the port cost management process, from auditing Proforma Disbursement Accounts to processing Final Vouchers in compliance with company standards. - Scrutinize Proforma Disbursement Accounts, negotiate with agents to align costs with expectations, and review nomination letters for adherence to fixture terms. - Follow up with agents for missing details, process Final Disbursement Accounts accurately, and pass relevant rebill invoices to Claims and Administration teams. - SLA Compliance: - Meet internal and client-specific SLA timelines consistently to ensure timely completion of all responsibilities. - Data Management: - Collaborate with the Master Data team to add new agents, bank account details, and vessels to the database while upholding data integrity standards. - Tech-Savvy Approach: - Utilize digital tools to improve operational efficiency, streamline invoice handling, and enhance team performance. - Team Collaboration: - Foster a positive work environment by engaging with team members, sharing ideas, and being open to feedback to contribute to collective growth and success. - Flexible Working Hours: - Be prepared for flexibility in working hours, including night shifts and weekend work as per team rosters. Qualifications Required: - Bachelor's degree Experience & Skills: - 4 to 5 years of proven experience in Disbursement Accounting with attention to detail. - Strong communication skills in English. - Meticulous in auditing Disbursement Accounts for accuracy and compliance. - Ability to work independently with initiative and a proactive mindset. - Proficiency in Microsoft Word, Excel, and Outlook. - Comfortable using computers for various tasks.,