After Sales Support in Noida

Job Description

Key Responsibilities Coordinate the onboarding process of new franchise partners and ensure timely machine installations. Act as the primary point of contact for daily issue resolution and operational queries. Build and maintain strong relationships with franchise partners, ensuring satisfaction and timely support. Track, document, and resolve technical or operational issues by coordinating with internal teams. Ensure smooth communication between franchisees and the Daalchini operations/support teams. Assist in training franchise partners on software, operations, and customer handling. Provide feedback and insights to improve franchise support processes. About Company: Daalchini is a physical marketplace for traditional Indian home-cooked food, provided by a network of home-based cooks/tiffin services, through the Internet of Things (IoT-based vending machines called DaalchiniHut). Show more Show less