Admission Support Executive

Role & responsibilities

• Make outbound calls to parents from the schools enquiry database.
• Communicate clearly and confidently in

  excellent English

  (Tamil if preferred by the parent).
• Explain admission process, class eligibility, fee details, and campus information.
• Maintain continuity by following up with the

  same parent

  throughout the entire admission cycle.
• Guide parents end-to-end:

  Enquiry Campus Visit Application Purchase Submission Interview Scheduling Admission Completion

• Share directions, reminders, and updates via WhatsApp/phone.
• Maintain accurate enquiry sheets, call logs, and follow-up records.
• Respond to queries from WhatsApp, Google Business profile, and social media messages (basic responses only).
• Assist walk-in parents with information and support during busy periods.
• Coordinate with the admissions office for campus visits and interviews.
• Support admission-related events such as open houses, campus tours, and orientation days.
• Perform simple administrative tasks: organizing applications, preparing admission kits, sorting documents, etc.

Preferred candidate profile

• Any degree (UG or PG).

• Excellent English communication is mandatory.

• Tamil communication strongly preferred.
• Prior experience in customer service, front desk, telecalling, counselling, or education sector is an added advantage.