Admission Officer

Job Title: Admission Executive

Role Overview
We are looking for a dynamic and approachable Admission Executive to manage the student admissions process and serve as the first point of contact for prospective students and their families. This role requires excellent communication, strong organizational skills, and a customer-focused approach to ensure a seamless and positive enrollment experience.

Key Responsibilities

• Inquiry Management
• Engage with prospective students and parents through phone, email, and in-person interactions.
• Provide accurate information regarding programs, eligibility criteria, and admission procedures.
• Application Processing
• Review and verify applications for completeness and accuracy.
• Track document submissions and ensure timely completion of requirements.
• Admission Support
• Guide applicants through each stage of the enrollment process.
• Address queries with personalized assistance to enhance the applicant experience.
• Event Coordination
• Organize and support admission-related events such as open houses, campus visits, and orientation programs.
• Represent the institution at education fairs and promotional events.
• Data & Reporting
• Maintain accurate applicant records in CRM systems.
• Prepare and analyze reports to track enrollment trends and goals.
• Policy & Compliance
• Ensure compliance with institutional policies and education regulations.
• Stay updated on policy changes and incorporate them into processes.
• Collaboration
• Work closely with the marketing team on outreach initiatives.
• Liaise with academic departments to resolve applicant concerns effectively.
• Continuous Improvement
• Collect and share feedback from applicants and newly enrolled students to enhance the admissions experience.

Qualifications & Experience

• Bachelor’s degree in any discipline (Commerce background preferred).
• Prior experience in admissions, counseling, or customer-facing roles is desirable.

Essential Skills

• Strong verbal and written communication skills in English (Malayalam proficiency preferred).
• Excellent interpersonal and customer service abilities.
• Proficiency in Microsoft Office and CRM tools.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Ability to remain calm and efficient in high-pressure situations.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person