Admission Officer

Job Description – Admission Officer

Position: Admission Officer

Department: Administration / Admissions

Reports to: Principal / Head of School

Job Summary

The Admission Officer is responsible for managing the complete admission process of the school, from handling inquiries to final enrolment. The role ensures smooth communication with parents, promotes the school to prospective families, maintains admission records, and supports the institution’s vision of attracting and retaining quality students.

Key Responsibilities

• Admission Process Management
• Handle all admission inquiries (walk-ins, phone calls, emails, online forms).
• Conduct campus tours and orientation sessions for prospective parents and students.
• Guide parents through the admission procedure, eligibility, documentation, and fee structure.
• Coordinate entrance tests, interviews, and interaction rounds with the academic team.
• Ensure timely processing of applications, offer letters, and admissions.
• Record Keeping & Reporting
• Maintain updated admission records, student data, and enquiry registers.
• Prepare admission reports, conversion ratios, and enrollment statistics for management.
• Ensure all admission-related documents are complete and filed properly.
• Parent & Student Engagement
• Act as the first point of contact for prospective parents.
• Address queries and provide detailed information about school curriculum, facilities, and policies.
• Build and maintain positive relationships with parents to enhance school reputation.
• Collaboration
• Work with the marketing team for promotional campaigns, school fairs, and open houses.
• Coordinate with accounts for fee-related matters and timely collection.
• Collaborate with teachers and coordinators for entrance assessments.
• Compliance & Policies
• Ensure adherence to school admission policies, CBSE/IB/State Board guidelines (as applicable).
• Maintain confidentiality of student and parent information.

Skills & Competencies

• Strong communication and interpersonal skills.
• Fluency in English and local language.
• Good organizational and record-keeping abilities.
• Customer service orientation with a positive attitude.
• Ability to handle multiple tasks under pressure.
• Proficiency in MS Office, Google Workspace, and school ERP software.

Qualification & Experience

• Bachelor’s degree (preferred in Administration, Education, Management, or related field).
• Prior experience (1–5 years) in admissions, customer relations, or front-office management, preferably in an educational institution.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person