Admission Counselor

Job Title: Admission Counselor/telecaller

Department: Sales & Counseling
Location: indore
Reporting To: Admission Head
Company: The Trading Institute

Job Summary

The Admission Counselor is responsible for guiding prospective students through the enrollment process, providing accurate information about courses and programs, and ensuring a smooth admission experience. The role combines academic counseling, sales, and customer relationship management to achieve monthly admission and revenue targets.

Key Responsibilities

• Handle incoming calls, walk-ins, and online inquiries from prospective students.
• Counsel students and parents regarding available courses, fees, training structure, and career outcomes.
• Convert leads into admissions through effective follow-up and persuasive communication.
• Maintain records of student inquiries, follow-ups, and admissions in the CRM system.
• Coordinate with marketing and operations teams for smooth execution of promotional campaigns.
• Achieve assigned monthly admission and revenue targets.
• Provide post-admission support to ensure student satisfaction.
• Participate in events, seminars, and outreach activities to promote institute programs.

Skills & Competencies

• Excellent communication and presentation skills (Hindi & English).
• Strong convincing and interpersonal abilities.
• Target-oriented and self-motivated.
• Basic computer and CRM knowledge.
• Professional attitude and positive approach toward work.

Qualifications

• Graduate .
• Minimum 6 month-1 years of experience in counseling or sales (Education/Training industry preferred).

Compensation

• Fixed Salary: ₹15,000-₹20,000/month (negotiable as per experience)
• Incentives: Based on monthly admission/revenue performance
• Additional rewards for achieving top performance slabs

Working Hours

• 10:00 AM – 06:30 PM (Monday to Saturday)
• Sunday: Weekly off or rotational off

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person