Administrator

Experience Required - 2-3 years

Female candidates only

Role - Admin

Admin – KRA

1. Tele calling & Enquiry Support (Pre-Sales)

• Handle inbound and outbound enquiry calls professionally
• Provide accurate information regarding programs, centers, and processes
• Ensure timely follow-ups and update enquiry status in the system
• Escalate qualified leads to the concerned team/center

2. Frontline Communication Management

• Manage and respond to the centralized phone line and official email ID
• Ensure queries are acknowledged and resolved within defined TAT
• Maintain call/email logs for tracking and reporting

3. New Centre Support & Training

• Assist in onboarding and administrative setup of new centers
• Support center admins with process understanding and documentation
• Coordinate initial training and handholding during launch phase

4. Data Entry & Reporting

• Accurate data entry of enquiries, admissions, nominations, and bookings
• Prepare daily, weekly, and monthly MIS reports as per requirement
• Maintain data accuracy and confidentiality at all times

5. Nominations, Bookings & Surveys

• Manage nominations and booking entries for events/programs
• Coordinate survey distribution, collection, and data compilation
• Share insights and summaries with relevant stakeholders

6. Logistics & Stock Management

• Coordinate ordering of required materials and stationery
• Maintain stock records and track usage
• Ensure timely dispatch and delivery to centers

7. Inter-Department & Centre Coordination

• Act as a coordination point between centers and internal departments
• Ensure smooth communication and task closure
• Follow up on pending requests and commitments

8. Records & Documentation

• Maintain organized digital and physical records
• Ensure documents are updated and easily accessible
• Support audits and internal reviews when required

9. Event Support (In-house & Outdoor)

• Provide administrative and coordination support for events
• Assist in registrations, logistics, and on-ground requirements
• Ensure smooth execution as per event plan

Job Type: Full-time

Pay: From ₹25,000.00 per month

Work Location: In person