Administrator - Digital Network & Security

Required Skills
Technology | Networking Context | Small Office Technology | Network Support | L2 Support Technology | Data Center Administration | Networking Technology | Networking Knowledge, Concepts | Network Security Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Education Qualification :
B.Sc Certification Mandatory / Desirable :
Technology | Networking Certifications | CCNP | CCNP Security Hardware and Network a. Create incidents upon alert validation in the monitoring tool against the correct Configuration item (CI) with SOP s provided. b. Perform SOP based changes e.g. Move Add Change Delete (MACD). c. Understand different parameters used for monitoring and notify to resolution team responsible for resolution VPN - Monitor and Perform health checks on VPN devices - Triage with respective teams to resolve issues related to Link and Authentication. - Troubleshoot VPN Client related issues: Certificates, Authentication, Internet issues, and browser issues. Configuration respected to User creation and assignment to groups Proxy a. Monitor Vital Parameters of the proxy: number of sessions, CPU, Memory, Connectivity issues: Link, Network Capacity, errors. b. Triage: Perform Triage with Respective team to ensure resolution. c. Troubleshoot end user related issues with Proxy: PAC File, Browser, Groups assignments and Bypass Firewall - Monitor Firewall Essentials : Logs generation, CPU, memory, error message: Interface or environmental parameters ( Temp, Power) Triage with respective team to resolve issues. - Basic Troubleshooting: trace and escalate if any firewall is blocking ports. Define : Different Categories of Firewall (Packet Filtering/ State full/ Application Firewall) Load Balancing a. Monitoring of Pools/ Server Farms andConnection Status. b. SOP based troubleshooting of Connectivity issues to the Virtual IP. Technical Skills - Network Components, Devices (F) - Virtual Private Network (VPN) connection Security (A) - Proxy (F) - Firewalls (F) - Network Load Balancing (A) Behavioral Skills a. Email Communication, Presentation, Public Speaking(F) b. Interpersonal Skills, Nurturing Relationships (A) c. Customer Service Orientation, Business Appreciation (A)