Administration Assistant

As a global leader in ship management and marine services, V. adds value to vessels" operations, operating around the clock and around the world to provide quality and efficiency in every sector. Covering crew management, recruitment, quality ship management, technical services, and supporting management and commercial services, V. has unrivaled industry knowledge with assured performance. The core values of We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver are at the heart of everything V. does, supporting the strategy of Investing in Talent. V. is always interested in connecting with talented individuals who embody these values and deliver exceptional service for both internal and external stakeholders. The overall purpose of the job is to work in V."s Manila Service Center within the Onboard Talent Development Team, supporting the 100% compliance strategy by ensuring technology functions effectively onboard vessels, crew undergo necessary training, and data is transmitted accordingly. Key responsibilities and tasks include: - Providing technology support by ensuring correct installation of eLearning and Competency system onboard with LAN access, offering Level 1 support to address queries from vessel and crewing stakeholders, and escalating to L2 Service Provider when necessary. - Ensuring the timely export of data from vessels, running campaigns and activities to boost uptake and self-development. - Managing scheduled reports, analyzing trends, identifying high performer officers, creating league tables, and liaising with fleet cells and other departments for support. - Managing subscription and purchase order processes for vessels, ensuring hardware and software compliance, and updating ship sure contracts as needed. - Supporting the Central Service Center strategy, including standard Office Coordinator tasks and operational support using CRM Freshdesk. In return, V. Group offers a market-leading salary and benefits package, along with significant opportunities for career growth and personal development in the maritime sector. Essential qualifications for this role include working experience in travel, crewing, training, or technical support, a passion for technology, problem-solving skills, excellent customer service abilities, CRM experience, fluent English communication, focus, attention to detail, organizational skills, ability to prioritize workload across time zones, and the capability to work under pressure with minimal supervision. Desirable qualifications include proficiency in Microsoft Excel and Word, a Call Center background, prior experience in crewing or maritime training, and knowledge in HR, IT, Crewing (Maritime), or L&D. Applications close on 31 Aug 2025.,