ADMIN CUM TELECALLER

Job Purpose

The Telecaller Cum Admin will be the first point of contact for potential clients and will also ensure the smooth functioning of daily office operations. This dual role requires a balance of excellent communication skills and strong organizational abilities.

Key Responsibilities Admin

• Outbound Calling: Reach out to potential leads from the database to explain products/services.
• Lead Generation: Identify and qualify potential customers, booking appointments for the sales team.
• Inbound Handling: Answer incoming calls, provide required information, and direct calls to the appropriate department.
• Follow-ups: Maintain a consistent follow-up schedule with interested prospects via calls and WhatsApp/Email.

2. Administrative Duties

• Data Management: Maintain and update candidate/client records in Excel or CRM software.
• Office Coordination: Manage daily office attendance, visitor logs, and basic office supplies.
• Documentation: Prepare letters, reports, and basic invoices as required by the management.
• Floor Support: Assist in general administrative tasks to ensure the office environment remains professional and organized.

Candidate Requirements

• Education: MBA (HR)
• Experience: 0–2 years (Freshers with good communication skills are welcome).
• Languages: Fluency in Tamil is mandatory; basic proficiency in English is a plus.
• Technical Skills: Basic knowledge of MS Office (Excel & Word) and Internet browsing.
• Attributes:
• Professional phone etiquette.
• Ability to handle pressure and meet daily calling targets.
• Highly organized with multitasking skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Work Location: In person