Key Responsibilities: Demand Forecasting and Planning: Analysing historical sales data, market trends, and seasonal variations to accurately forecast demand for agricultural equipment and parts. Developing and maintaining demand plans to ensure optimal inventory levels. Inventory Management: Monitoring inventory levels and implementing strategies to minimize stock outs and excess inventory. Managing the flow of materials and parts to meet production and customer demand. Optimizing inventory turnover and reducing holding costs. Supplier Relationship Management: Collaborating with suppliers to ensure timely delivery of materials and parts. Negotiating contracts and managing supplier performance. Evaluating supplier capabilities and identifying potential risks. Procurement and Purchasing: Generating purchase orders and managing the procurement process. Ensuring compliance with company policies and procedures. Analysing market prices and identifying cost-saving opportunities. Supply Chain Coordination: Working closely with production, logistics, and sales teams to ensure smooth supply chain operations. Identifying and resolving supply chain bottlenecks and disruptions. Contributing to the Sales and Operations Planning (S&OP) process. Data Analysis and Reporting: Generating reports on key performance indicators (KPIs) related to inventory, procurement, and supply chain performance. Using data analysis tools to identify trends and patterns. Providing insights and recommendations to improve supply chain efficiency. Typical Qualifications: Education: A bachelor's degree in supply chain management, business administration, agriculture, or a related field. Experience: Proven experience in purchase planning, inventory management, or supply chain management, preferably in the agricultural equipment industry. Experience with ERP systems, such as SAP. Strong analytical and problem-solving skills. Excellent communication and negotiation skills. Knowledge: Understanding of agricultural equipment and parts. Knowledge of supply chain principles and best practices. Familiarity with inventory management techniques. Specific Considerations for Agricultural Equipment: The agricultural equipment industry is often subject to seasonal demand fluctuations, which requires careful planning. The complexity of agricultural equipment, with its many parts and components, necessitates strong inventory management skills. The global nature of the agricultural equipment supply chain requires effective communication and coordination with international suppliers. Precision agriculture technology is also becoming more and more prevalent, so knowledge of those systems is becoming more important. When looking at John Deere, they are a world leader in agricultural equipment, and are also heavily invested in precision agriculture technology. Therefore, any candidate applying for a position with them, having technological awareness in that sector would be a great advantage.

We are seeking a highly motivated and detail-oriented Quality and Support Engineer to join our team, focusing on ensuring the highest quality and performance of our agriculture equipment. The ideal candidate will possess a strong understanding of agricultural machinery, quality management systems, and customer support principles. This role will involve working closely with engineering, manufacturing, and customer service teams to drive continuous improvement and ensure customer satisfaction. Responsibilities: Quality Assurance: Develop and implement quality control procedures and standards for agriculture equipment manufacturing and assembly. Conduct inspections and audits of raw materials, components, and finished products to ensure compliance with specifications and quality standards. Identify and analyze quality issues, implement corrective and preventive actions (CAPA), and track their effectiveness. Maintain accurate quality records and documentation, including inspection reports, test results, and non-conformance reports. Collaborate with engineering and manufacturing teams to improve product design and manufacturing processes for enhanced quality. Participate in root cause analysis (RCA) and failure mode and effects analysis (FMEA) to prevent recurring quality problems. Ensure compliance with relevant industry standards and regulations (e.g., ISO 9001). Perform statistical process control (SPC) analysis to monitor and improve process capability. Manage calibration of measurement and test equipment. Technical Support: Provide technical support to customers, dealers, and internal teams regarding agriculture equipment operation, maintenance, and troubleshooting. Diagnose and resolve technical issues related to equipment performance, malfunctions, and failures. Develop and maintain technical documentation, including manuals, service bulletins, and troubleshooting guides. Conduct on-site equipment inspections and repairs as needed. Provide training and technical assistance to customers and dealers on equipment operation and maintenance. Manage and track customer support inquiries and ensure timely resolution. Collect and analyze customer feedback to identify areas for product and service improvement. Collaborate with engineering teams to provide feedback on product design and functionality based on customer experience. Manage warranty claims and ensure proper documentation and resolution. Travel to customer sites as needed. Required Skills and Qualifications: Bachelor's degree in Agricultural Engineering, Mechanical Engineering, or a related field. Proven experience in quality assurance and technical support, preferably in the agriculture equipment industry. Strong understanding of agricultural machinery and equipment operation and maintenance. Knowledge of quality management systems (e.g., ISO 9001) and quality control methodologies. Proficiency in using quality tools and techniques, such as SPC, FMEA, and RCA. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in using computer-aided design (CAD) software and other relevant software applications. Ability to read and interpret technical drawings and specifications. Strong customer service orientation. Valid driver's license and ability to travel. Knowledge of hydraulic and electrical systems found in agricultural equipment. Experience with precision agriculture technologies is a plus. Preferred Qualifications: Experience with Lean Manufacturing or Six Sigma methodologies. Certifications in quality management or related fields. Experience with data analysis and reporting tools. Bilingual or multilingual skills. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and collaborative work environment. Chance to contribute to the advancement of agriculture technology.