Accounts Receivable Specialist

Accounts Receivable (US Collections Process)

Experience Range- 2 to 5 Years

CTC Offered: 4 LPA - 5.5 LPA

Requirement – Immediate

Job Location: Pune Office

Job Responsibilities & Requirements:

• The candidate must possess excellent communication skills.
• Responsible for making outbound calls to delinquent accounts and make payment arrangements.
• Handle inbound calls from customers regarding account status.
• Send and receive emails to/from customers related to account status.
• Must have US/UK collections background and good knowledge on accounts receivable process.
• Escalate issues to the appropriate levels and collaborate with relevant departments to improve collection activities and customer satisfaction.
• Basic knowledge of MS Excel is required, along with experience in a voice process role.
• Should have better typing skills with good speed.
• Must be comfortable working in night shifts (US shift).
• Should be willing to work from the office, no WFH.