Accounts Receivable Lead

Role & responsibilities

Team Leadership: Supervise and mentor a team of AR Specialists, ensuring high performance, adherence to company policies, and timely completion of tasks.

• Invoice and Payment Management: Oversee the preparation, accuracy, and timely dispatch of invoices to customers. Ensure proper tracking and application of payments to accounts.

• Aging Management: Regularly monitor the aging of receivables, implement collection strategies, and manage collections for overdue accounts to ensure timely payments.

• Customer Relationship Management: Act as the main point of contact for customer queries regarding payment issues, billing discrepancies, and outstanding balances. Build and maintain strong relationships with customers to facilitate smooth collections.

• Dispute Resolution: Manage and resolve complex billing disputes, ensuring that they are addressed promptly and thoroughly while maintaining customer satisfaction.

• Cash Application: Supervise the accurate application of customer payments, including cash, checks, and electronic transfers, in line with the company's policies.

• Reporting and Analysis: Generate and review AR aging reports, cash flow forecasts, and other financial reports to provide insights to management regarding AR status and potential risks. Identify trends or issues that may affect cash flow and recommend improvements.

• Credit Management: Collaborate with the credit department to evaluate credit risks for customers, setting appropriate credit limits, and reviewing accounts that require credit adjustments.

• Internal Controls: Ensure compliance with internal accounting policies, external regulatory requirements, and financial controls. Oversee the month-end and year-end closing processes related to AR.

• Process Optimization: Continuously evaluate and improve AR processes, identifying areas for automation, efficiency gains, and best practices.

• Training & Development: Provide ongoing training to the AR team, keeping them updated on new systems, procedures, and compliance requirements.

Preferred candidate profile