Job Description

Accounting Specialist - Collections RowCal is an HOA and Property Management company founded on doing things better. We do it all with a refreshing, can-do attitude and joyful spirit that puts HOA leaders at ease. Well be a partner that cares, collaborates and creates the best HOA experience for a community. Key Responsibilities: Monthly processing of late fees and late notices/demand letters: Accurately process all late fee and collection fee batches along with associated letters. Review and adjust collection setups as necessary to ensure compliance and accuracy. Monthly monitoring of delinquencies: Collaborate with team members on projects related to delinquency management. Utilize and update team spreadsheet on delinquency activity. Generate and monitor payment plans: Establish payment plans with owners and managers in a timely, professional manner Monitor active payment plans on a monthly basis to identify and address any defaults. Correspond with attorneys on collection activities: Respond to attorney inquiries in a timely and effective manner. Coordinate with attorneys on new account turnovers and closures. Handle escalated homeowner delinquent account inquiries: Resolve homeowner concerns on delinquent accounts and explain statuses with clarity. Collaborate with team members as needed to resolve complex account issues. Process waivers/charge adjustments: Complete all waiver and charge adjustment requests promptly and accurately. Review and adjust charge setups as needed to keep details accurate and up to date. Provide support to other departments, such as community managers : Serve as a point of contact for community managers regarding collections matters. Work with Accounts Receivable team to ensure timely homeowner payments. Requirements: Solid understanding of basic Accounting and accounts receivable/collections Data entry skills, detail-oriented Proficiency in English and in MS Office High degree of accuracy and attention to detail