Account Manager

As a skilled professional, you will lead and manage a high-performing team of Training Managers to drive operational excellence and ensure successful implementation across the zone. You will oversee the end-to-end execution of Kreedos learning solutions in all partner schools within the designated zone, with a keen focus on maintaining quality, consistency, and impact. Your responsibilities will include owning the post-sales implementation journey, guaranteeing a seamless transition from on-boarding to full curriculum integration. Building strong, trust-based relationships with school owners, principals, and key stakeholders will be crucial as you serve as the primary point of contact and support for them. Regular school visits, audits, and performance reviews will be part of your routine to ensure high standards of service delivery and strict adherence to Kreedos academic vision. Additionally, you will be tasked with driving initiatives aimed at enhancing customer satisfaction, engagement, and curriculum adoption, emphasizing renewals and fostering long-term partnerships. Monitoring and evaluating key performance indicators (KPIs) related to service delivery, team performance, and school engagement will also fall within your scope of work. Your role will be instrumental in shaping the success and impact of educational initiatives within the zone.,