Account Executive

As a Back Office Executive for a luxury resort located in Colva, South Goa, you will play a crucial role in managing various administrative tasks with precision and attention to detail. Your responsibilities will encompass overseeing front office operations, reception duties, and general administrative functions to ensure the smooth and efficient operation of our esteemed resort. Your primary focus will involve maintaining accurate documentation, records, and databases essential for the effective functioning of the resort. You will be responsible for handling communication channels, including phone calls, emails, and other correspondence, with professionalism and promptness. Additionally, your role will entail updating guest information, reservations, and billing details through meticulous data entry practices. It is imperative that you demonstrate a commitment to compliance by ensuring strict adherence to company policies and procedures. As a Back Office Executive, you will be expected to generate reports on occupancy rates, revenue statistics, and guest feedback to contribute to the overall success and growth of the resort. Providing exceptional customer service and upholding the resort's reputation for excellence in guest services will be a key aspect of your responsibilities. To excel in this role, you should hold a Bachelor's degree in Hospitality, Business Administration, or a related field, along with 1-2 years of experience in hospitality back office operations. Proficiency in MS Office and familiarity with hospitality software such as Opera and Maestro will be advantageous. Fluency in English is required, while knowledge of Konkani or Hindi is considered desirable. Excellent interpersonal skills encompassing communication, teamwork, and problem-solving abilities will be essential for your success in this position. In return for your dedication and contributions, we offer a competitive salary ranging from 2-4 LPA, along with benefits including meal allowances, accommodation, and health insurance. You will have access to opportunities for professional growth, training, and development, ensuring a fulfilling career path within our organization. We prioritize work-life balance by offering flexible shifts and paid time off to support your well-being and job satisfaction. If you are interested in joining our team as a Back Office Executive, please email your resume to info@kishhospitality.com or contact us at 8007024849. Kish Hospitality Consultant is an equal opportunity employer committed to diversity and inclusion, and we welcome applications from qualified candidates seeking full-time, permanent employment opportunities. Benefits associated with this role include provided meals, paid sick time, and paid time off, with scheduling options ranging from day shifts to rotational shifts. Performance bonuses and yearly bonuses are also part of the comprehensive benefits package. Candidates should be prepared to relocate to Colva, Goa, and meet the required education and experience qualifications outlined in the job description. Join us in delivering exceptional guest experiences and contributing to the success of our luxury resort in Colva, South Goa!,