Academic Counselor

Location: Mankavu, Calicut
Experience: Minimum 1 year in telecalling or related field
Qualification: Degree (preferably with experience in telecalling)
Working Hours: 9:30 AM – 5:30 PM, Monday to Saturday

About the Role:
We are seeking a professional and dynamic Academic Counselor with at least 1 year of experience in telecalling. The ideal candidate will possess excellent communication skills, a professional appearance, and a target-driven mindset. The primary responsibility will be guiding prospective students and clients, explaining course details, and converting inquiries into enrollments.

Key Responsibilities:

• Handle inbound and outbound calls with a professional attitude
• Counsel prospective students regarding courses, career pathways, and admission procedures
• Achieve daily and monthly targets for student inquiries and conversions
• Maintain detailed records of calls and follow-up activities
• Build rapport and establish trust with potential students and parents
• Collaborate with the marketing team to understand campaign details and improve outreach
• Provide accurate information and address queries effectively
• Follow up with potential leads and ensure timely conversions

Qualifications & Skills:

• Degree (any relevant field; telecalling experience preferred)
• Minimum 1 year of experience in telecalling or customer service, preferably in an educational environment
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Target-oriented with a proactive approach
• Ability to handle multiple inquiries and work under pressure
• Strong interpersonal skills to build rapport quickly

What We Offer:

• Competitive salary with incentives based on targets achieved
• Opportunity to work in a professional and growth-oriented environment
• Supportive team and training

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Experience:

• Academic counseling: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person