Academic Counsellor

Job Description

Job Title:Academic Counsellors Location:Thiruvananthapuram Department: Sales & Business Development Working Hours : 9.30am to 5.30pm Working Days - Monday to Friday Job Summary: We are seeking a dynamic and results-driven Academic Counsellor to join our team. The ideal candidate will be responsible for promoting and selling academic products or services—such as courses, e-learning platforms, or training programs—to individuals. You will play a key role in building client relationships, meeting sales targets, and driving growth in the academic sector. Key Responsibilities: Handle incoming calls and inquiries from interested institutions or individuals, providing detailed information and closing sales. Identify and approach potential clients. Follow up on leads generated via marketing campaigns, events, and digital channels to convert prospects into customers. Conduct regular follow-ups with prospects and existing clients to ensure satisfaction and encourage repeat business. Clearly explain product features, benefits, and pricing to potential customers, addressing objections and offering solutions. Present and promote products/services tailored to the academic sector through compelling sales pitches . Develop and maintain strong relationships with students and parents. Understand client needs and provide customized solutions to meet their educational goals. Achieve monthly sales targets and KPIs. Maintain accurate records of client interactions and sales activities using CRM software. Attend conferences, workshops, and educational events. Collaborate with internal teams (marketing, product, customer success) to ensure client satisfaction. Requirements:Bachelor’s degree in any field. Fresher / Proven experience in sales, preferably in the academic or education sector. Excellent communication, negotiation, and presentation skills. Strong interpersonal skills and a customer-oriented approach. Ability to work independently and manage multiple accounts. Familiarity with educational trends and the academic market landscape is a plus Team Collaboration: Coordinate with marketing, operations, and product teams to ensure a smooth customer journey.