Job Summary: We are seeking an experienced and result-driven Academic Counsellor Manager to lead our counselling team. You will be responsible for overseeing the entire counselling processfrom lead generation and team performance to final admissions. Your goal will be to drive student enrolment and ensure a high-quality experience for every prospect. Key Responsibilities: Manage and mentor a team of academic counsellors Monitor and optimize lead generation and conversion strategies Conduct counselling sessions for high-priority leads Set and track monthly targets for the team Handle escalations and complex student queries professionally Coordinate with marketing and operations teams for smooth workflow Regularly review and report on performance metrics Ensure CRM and data accuracy for all student records Required Skills & Qualifications: Proven experience in academic counselling or sales (min. 24 years) Team management or leadership experience is a must Excellent communication and interpersonal skills Strong decision-making and problem-solving abilities Proficiency in CRM tools, Excel, and data handling Goal-oriented and self-motivated Background in education, ed-tech, or training industries is a plus Perks: Incentives based on performance Career growth opportunities in a fast-growing education brand Regular training and development How to Apply: Send your updated resume to [riddhi@scepteroutsourcing.com] / 7861099899 Preferred candidate profile
Online Sales Coordinator JD Role Overview: We are seeking a dynamic Online Sales Coordinator to manage online sales operations, coordinate with teams, and ensure excellent customer service for smooth business growth. Key Responsibilities: Handle online sales inquiries and provide timely responses to customers Coordinate with the sales team to manage leads, follow-ups, and order processing. Update and maintain product listings on online platforms. Monitor online sales performance and prepare regular reports. Support marketing campaigns and promotional activities Resolve customer issues efficiently in collaboration with other departments. Requirements: Graduate in any discipline (Commerce/Business preferred). Strong communication & coordination skills. Familiarity with e-commerce platforms and CRM tools. Proficiency in MS Office (Excel, Word, PowerPoint). Prior experience in online sales or customer support is an advantage. Apply Now: riddhi@scepteroutsourcing.com / 7861099899
US Accounting Coach is a leading institute specializing in US Accounting, Taxation, and Payroll training. We help aspiring professionals and working accountants build strong careers with practical, industry-focused knowledge. Position Overview: We are seeking a Customer Relationship Executive to manage client interactions, provide support to students, and maintain strong relationships with our learners and corporate clients. The role requires excellent communication skills, empathy, and a customer-first mindset to ensure a seamless learning and service experience. Key Responsibilities: Act as the primary point of contact for students, prospects, and corporate clients. Handle inbound inquiries (calls, emails, messages) and provide timely and accurate information. Build and maintain long-term relationships with students by offering guidance and support throughout their learning journey. Maintain student records and update CRM systems with accuracy. Assist in enrollment, course coordination, and resolving student queries. Collect feedback from students and ensure continuous improvement in customer service. Collaborate with the sales and academic teams to ensure smooth delivery of programs. Follow up with prospects and support in lead nurturing. Support in retention and engagement activities for existing students. Requirements: Bachelor’s degree in Business Administration, Commerce, or a related field. 1–3 years of experience in customer service, relationship management, or academic counseling (preferred in education/training sector). Strong communication (English, Hindi, Gujarati) and interpersonal skills. Problem-solving attitude with patience and empathy. Good organizational skills with attention to detail. Proficiency in MS Office, Google Workspace, and CRM tools. What We Offer: Competitive salary with performance-based incentives. Professional growth opportunities in the EdTech and Accounting training industry. Supportive work environment with opportunities to learn US Accounting fundamentals. Chance to contribute to the career success of students and professionals. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
US Accounting Coach is a leading institute specializing in US Accounting, Taxation, and Payroll training. We help aspiring professionals and working accountants build strong careers with practical, industry-focused knowledge. Position Overview: We are seeking a Customer Relationship Executive to manage client interactions, provide support to students, and maintain strong relationships with our learners and corporate clients. The role requires excellent communication skills, empathy, and a customer-first mindset to ensure a seamless learning and service experience. Key Responsibilities: Act as the primary point of contact for students, prospects, and corporate clients. Handle inbound inquiries (calls, emails, messages) and provide timely and accurate information. Build and maintain long-term relationships with students by offering guidance and support throughout their learning journey. Maintain student records and update CRM systems with accuracy. Assist in enrollment, course coordination, and resolving student queries. Collect feedback from students and ensure continuous improvement in customer service. Collaborate with the sales and academic teams to ensure smooth delivery of programs. Follow up with prospects and support in lead nurturing. Support in retention and engagement activities for existing students. Requirements: Bachelor’s degree in Business Administration, Commerce, or a related field. 1–3 years of experience in customer service, relationship management, or academic counseling (preferred in education/training sector). Strong communication (English, Hindi, Gujarati) and interpersonal skills. Problem-solving attitude with patience and empathy. Good organizational skills with attention to detail. Proficiency in MS Office, Google Workspace, and CRM tools. What We Offer: Competitive salary with performance-based incentives. Professional growth opportunities in the EdTech and Accounting training industry. Supportive work environment with opportunities to learn US Accounting fundamentals. Chance to contribute to the career success of students and professionals. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Looking for an enthusiastic Online Sales Coordinator to manage online sales, handle customer inquiries, coordinate orders, generate leads, and drive sales growth. Must have good communication, CRM skills, and a proactive attitude.
About the Role: We are seeking a dynamic and result-driven Business Development Executive to help expand our companys customer base and drive sales growth. The ideal candidate will be responsible for identifying business opportunities, building client relationships, and ensuring customer satisfaction through proactive engagement and support. Key Responsibilities: Identify and generate new business leads through various online and offline channels. Build and maintain strong client relationships to ensure repeat and referral business. Respond promptly to client inquiries via phone, email, and chat, and convert them into sales opportunities. Coordinate with internal teams for smooth order processing and timely delivery. Maintain accurate records of leads, client interactions, and sales progress using CRM tools. Support and participate in marketing campaigns, promotions, and sales initiatives. Achieve monthly and quarterly sales targets while delivering excellent customer service. Requirements: Graduate with strong communication skills in English and Hindi. Basic proficiency in MS Office (Excel, Word) and familiarity with CRM tools. Strong sales orientation with the ability to identify and close opportunities. Excellent organizational and multitasking abilities. Proactive, self-motivated, and a team player. Prior experience in business development, sales, or customer relations will be an advantage. Why Join Us? Opportunity to work in a fast-growing and dynamic digital environment. Collaborative and supportive work culture. Attractive growth prospects and career development opportunities. Job Type: Full-time Work Location: In person
Job Description About the Role: We are seeking a dynamic and result-driven Business Development Executive to help expand our company’s customer base and drive sales growth. The ideal candidate will be responsible for identifying business opportunities, building client relationships, and ensuring customer satisfaction through proactive engagement and support. Key Responsibilities: Identify and generate new business leads through various online and offline channels. Build and maintain strong client relationships to ensure repeat and referral business. Respond promptly to client inquiries via phone, email, and chat, and convert them into sales opportunities. Coordinate with internal teams for smooth order processing and timely delivery. Maintain accurate records of leads, client interactions, and sales progress using CRM tools. Support and participate in marketing campaigns, promotions, and sales initiatives. Achieve monthly and quarterly sales targets while delivering excellent customer service. Requirements: Graduate with strong communication skills in English and Hindi. Basic proficiency in MS Office (Excel, Word) and familiarity with CRM tools. Strong sales orientation with the ability to identify and close opportunities. Excellent organizational and multitasking abilities. Proactive, self-motivated, and a team player. Prior experience in business development, sales, or customer relations will be an advantage. Why Join Us? Opportunity to work in a fast-growing and dynamic digital environment. Collaborative and supportive work culture. Attractive growth prospects and career development opportunities. Job Type: Full-time Work Location: In person Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person