09 - Senior Specialist, IT Infrastructure 1

Summary

The Senior Specialist, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments responding to incidents & problems, planning for growth, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.

Detailed Description

• Administration & Configuration:

• Security & Compliance:

• User & Access Management:

• Troubleshooting & Support:

• Documentation & Training:

• Strategic Collaboration:

Knowledge/Skills/Competencies

Technical Knowledge:

Security Expertise:

Problem-Solving:

Communication:

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Comfortable to work in 24.7 rotational shifts.

Typical Experience

• Experience:

  10+ years of demonstrable experience administering a large-scale, production Google Workspace environment.

Typical Education

• Bachelor's Degreeor consideration of an equivalent combination of education and experience.

• Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.