Job Title: Manager, Business Development Location: Mumbai Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region. The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world. Purpose of the Role: Prospect new principals in a hunter role Be strong in Business Development and Key Account Relationship Management Coordinate and manage subcontractors and partners Expectations of the Role: General Business Management Assume full ownership and sole responsibility for local market development, local client development, development of the assigned key accounts, cultivate long term and mutually beneficial external and internal relationships, support global Key Account Management. Prospect new principals, early phase client development through cold calling, introduction calls, service introduction meetings etc. Be involved in the entire sales cycle from lead identification, through proposal development, negotiations, closing of deals, contracting process and liaise with all relevant Clinical Reach teams and support functions Take ownership of existing accounts and new business revenues, develop, implement strategies to grow key accounts revenues, enhance the scope of service offerings and improve profitability Build, manage and maintain a substantial pipeline and ensure pipeline development through funnel management, ensure pipeline is routinely logged into Salesforce including logging of minutes of meetings, sales process milestones with potential principals and details of opportunities. Report on a weekly basis thorough Salesforce and sales meetings Leverage on existing client relationships to develop innovative ideas and solutions for Principals Local marketing and event management Act as an interface between global/local BD teams and Depots; facilitate communications, resolve and address issues between them Prepare and maintain business performance metrics for reliable management reporting of gross and net income for be responsible for achievement of budgetary targets Strong in sales forecast and budgeting. Co-owner of SSGI Income budget with the Local Director of Clinical Reach Works with offshore teams of affiliates towards meeting budget objectives, ensure that the management team is informed of all principal relationship issues, needs and developments Prepare proposals, quotes and responsible for management of RFP/RFQ process Update Intranet portal with all relevant data as requested by SSG central HQ in a timely and accurate manner) Develop local BD strategy with local Director of Clinical Reach Prepare data for regular (monthly) BD review with SSG central management. Support identifying/developing requirements for sourcing for changing business landscape Maintain cost effective solutions to achieve target cost savings Improve Sourcing and Procuring process of comparator & ancillary products and aid in building a position as a global comparator. Support Proposal/BD team on best supply route based on requirements Attributes Required (Must-Have): Required educational level Degree in Business Administration/Logistics/ Life Science or comparable education Fluent in English. Knowledge of any other language is of advantage but not compulsory Required working experience Logistics operational background/understanding of clinical supplies/materials operations or clinical drug development experience required Must be self-motivated and have the ability to work as part of an ambitious team. A positive and creative thinker, with consistent levels of enthusiasm Experience in managing a multi country/cultural environment (either in sales or operations) Demonstrate the capability to manage and grow large principal accounts Good knowledge of international pharmaceutical market and Clinical Trial Management Knowledge of the clinical trials industry, possess industry knowledge related to either the Sponsor, Manufacturer, CMO, CRO/Laboratory and other external stakeholders Advantage to Have: Required knowledge & skills Excellent communication and presentation skills, good business acumen and sound commercial decision-making abilities Result orientated with good communication and interpersonal skills with attention to details Flexible, versatile and cope well under pressure Project management skills & prioritizing tasks An outgoing, easy-going personality that puts people at immediate ease Job Competencies Business sense and judgement Strong Customer focus Strong in negotiation skills Communication, interpersonal skills and persuasiveness Drive and achievement Quality orientation Strategic Sourcing & Operational Logistic Management: Sourcing Requirements, Solution Strategy Supply Continuation Logistic Coordination, Document Preparation Cost Management Why Join Zuellig Pharma: We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success. We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly. As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region. Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities. Our Total Rewards program is designed to support your overall well-being in every aspect. Show more Show less

Expectations of the Role: Operational Management Oversee daily operations in the Warehouse, Project Management, Production team. Managing the secondary packaging & labelling activities of the assigned Projects, support the Production, Project Management Ensure availability of equipment and their validation/calibration for the proper storage of Clinical Trial Material (CTM) as required. Oversee vendor qualification, vendor management and vendor performance evaluation for warehouse and production. Ensure control of the CTM and plan the GMP activities as per the client requirements. Ensure timely completion and review of batch packing records, processing for QA checks and obtain the Client approval. Resources & Training Ensure adequate resources are provided to conduct Operations in a timely manner for below: Standard Operations Procedures Staffing within FTE Budget Effective training Capacity Management to achieve operational goals Follow ICH-GCP, WHO Guidelines, GxP, Good Documentation Practices. Quality requirements Ensure all Operations activities are conducted in line with: Regulations (DCGI), GMP, GCP, GSDP Requirements (ZP regional guidelines, SOPs, DPIs, agreements) Safety measures Client’s requirements Support for Client audits Manage Non-Conformance, deviation, identify root cause and implement CAPA. Project Management Provide guidance to the team, and especially to Project Coordinators while setting up new projects/ new projects for GMP. Ensure the good management of all protocols/studies and overall, Client’s requests satisfaction. Supervise the documentation and filing of operational documents (DPI, Inbound, Outbound, labelling, return, destruction, BPR, production etc). Supervise and prioritize the actual processes (Inbound, Outbound, labelling, return, destruction, etc). External Communication Lead and drive communication with Client for project management. Liaise with Client for problem solving or issue escalation. Liaise with Vendors and work towards cost-efficient supplier management. Data analysis and reporting. Provide reports and data analysis on a regular basis (monthly reports). Oversee the reporting process and ensure Clients receive agreed reporting in a timely manner with blinding consideration. Drive accuracy of SAP Data and reporting. Comparator sourcing. Ensure adequate resources are available for comparator sourcing. Ensure the turnaround and report to the Procurement team in a timely manner. Depot Support Support Country Head, Clinical Reach India in various ad-hoc projects. Management of the Operational Teams, ensure all activities meet timelines and escalate issues as required. Continuous improvement Develop SOPs and work toward a constant process improvement. Actively identify and propose solutions to issues as they arise and implement them with stakeholder approval and engagement. Attributes Required (Must-Have): Required educational level Graduate/postgraduate in pharmacy or equivalent MBA in Logistics & Supply Chain Management is preferred Required working experience 8-10 years in a similar operations management role in a pharma or clinical trial supplies storage facility. At least 5 years in a supervision / management position. Experience in liaising with Client’s / external parties. Participated in operations improvement / implementation projects, preferably systems implementation. Experience in cold chain management preferred. Experience in establishing new Depo preferred. Advantage to Have: Required knowledge & skills Knowledge of supply chain management and shipping management. Planning and organization skills. Good managerial and people development skills. Independent thinking, ability to adapt and manage effectively in fast paced environment. Experience in planning, assessing, and implementing projects. Solid business acumen accompanied by interpersonal savvy. Excellent communication and analytical skills Resourceful, self-driven, proactive. Show more Show less

Role & responsibilities Purpose of the Role: Reporting to the Finance Director or its designate, the analyst will support the Clinical Trial Support Business Unit (CTS BU) FP&A function in analysis, planning, forecasting and reporting activities for the BU through: Providing impactful insights through data analysis. Supporting the key stakeholders by partnering them in their business decision making Building and maintaining reports and dashboards to aid in decision making Expectations of the Role: 1. Budget and Forecasting cycles for CTS BU: Responsible for the creation and maintenance of assigned budget data input templates Support the annual Budget and Forecasting cycles and Long-Term Strategic Planning cycles with the Guidance from Finance Director and the FP&A Manager Work with FP&A Manager to ensure smooth annual budget process & minimize challenges encountered in this process which could derail the timelines, accuracy of the annual budget 2. Management Reporting: Responsible for the assigned areas of ZPSSG monthly BPC submission Responsible for the timely submission of financial information/data required by HQ Finance in addition to the monthly BPC submission. Support Finance Director and FP&A Manager to develop meaningful Leading and Lagging Key Performance Indicators. Responsible for the preparation of assigned monthly financial information/data including but not limited to Income, Opex, Market PnL, Management Reporting deck & ensure timely dissemination of such to all relevant stakeholders. Responsible for Assigned sections of the CTS BU monthly performance commentary deck. 3. Business Performance Analysis with actionable recommendations: Monitor KPIs and identify the cause of unexpected variances. Produce insightful analysis relevant to assigned markets/functions with actionable recommendations to aid stakeholders in their business decisions to drive business performance. 4. CTS BU Performance Dashboard Support: Responsible for the development & maintenance of various management performance dashboards including but not limited to Market Service Income, Opex, DSO, SG Depot, Headcount using either Power BI or other available Analytical Tools within ZP 5. Others: Adhoc business performance reporting and analysis Support any assigned FP&A improvement projects with guidance from management other adhoc duties as directed by management from time to time Attributes Required (Must-Have): 1. Required educational level Degree in Accountancy or Finance. 2. Required working experience at least 3 years commercial/FP&A experience with a reputable MNC logistics company specialising in healthcare in a regional role. Strong in Microsoft Excel and Powerpoint. Hands on experience with SAP (Finance Module, Sales & Distribution Modules as well as SAP BPC). Strong analytical skills . Proficient & Hands on experience with Power BI and preferrably InfoRiver PBI add-on. Hands on experience with Think-Cell. Preferred candidate profile Required knowledge & skills Prior experience in logistic Industry is an advantage Job Competencies Independent & possess initiative & positive working attitude Keen eye for details and desire to get to the root of an issue Effective communication & collaboration Good Judgement Adherence to Timeline Problem Solving