Job Title: Manager, Business Development Location: Mumbai Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region. The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world. Purpose of the Role: Prospect new principals in a hunter role Be strong in Business Development and Key Account Relationship Management Coordinate and manage subcontractors and partners Expectations of the Role: General Business Management Assume full ownership and sole responsibility for local market development, local client development, development of the assigned key accounts, cultivate long term and mutually beneficial external and internal relationships, support global Key Account Management. Prospect new principals, early phase client development through cold calling, introduction calls, service introduction meetings etc. Be involved in the entire sales cycle from lead identification, through proposal development, negotiations, closing of deals, contracting process and liaise with all relevant Clinical Reach teams and support functions Take ownership of existing accounts and new business revenues, develop, implement strategies to grow key accounts revenues, enhance the scope of service offerings and improve profitability Build, manage and maintain a substantial pipeline and ensure pipeline development through funnel management, ensure pipeline is routinely logged into Salesforce including logging of minutes of meetings, sales process milestones with potential principals and details of opportunities. Report on a weekly basis thorough Salesforce and sales meetings Leverage on existing client relationships to develop innovative ideas and solutions for Principals Local marketing and event management Act as an interface between global/local BD teams and Depots; facilitate communications, resolve and address issues between them Prepare and maintain business performance metrics for reliable management reporting of gross and net income for be responsible for achievement of budgetary targets Strong in sales forecast and budgeting. Co-owner of SSGI Income budget with the Local Director of Clinical Reach Works with offshore teams of affiliates towards meeting budget objectives, ensure that the management team is informed of all principal relationship issues, needs and developments Prepare proposals, quotes and responsible for management of RFP/RFQ process Update Intranet portal with all relevant data as requested by SSG central HQ in a timely and accurate manner) Develop local BD strategy with local Director of Clinical Reach Prepare data for regular (monthly) BD review with SSG central management. Support identifying/developing requirements for sourcing for changing business landscape Maintain cost effective solutions to achieve target cost savings Improve Sourcing and Procuring process of comparator & ancillary products and aid in building a position as a global comparator. Support Proposal/BD team on best supply route based on requirements Attributes Required (Must-Have): Required educational level Degree in Business Administration/Logistics/ Life Science or comparable education Fluent in English. Knowledge of any other language is of advantage but not compulsory Required working experience Logistics operational background/understanding of clinical supplies/materials operations or clinical drug development experience required Must be self-motivated and have the ability to work as part of an ambitious team. A positive and creative thinker, with consistent levels of enthusiasm Experience in managing a multi country/cultural environment (either in sales or operations) Demonstrate the capability to manage and grow large principal accounts Good knowledge of international pharmaceutical market and Clinical Trial Management Knowledge of the clinical trials industry, possess industry knowledge related to either the Sponsor, Manufacturer, CMO, CRO/Laboratory and other external stakeholders Advantage to Have: Required knowledge & skills Excellent communication and presentation skills, good business acumen and sound commercial decision-making abilities Result orientated with good communication and interpersonal skills with attention to details Flexible, versatile and cope well under pressure Project management skills & prioritizing tasks An outgoing, easy-going personality that puts people at immediate ease Job Competencies Business sense and judgement Strong Customer focus Strong in negotiation skills Communication, interpersonal skills and persuasiveness Drive and achievement Quality orientation Strategic Sourcing & Operational Logistic Management: Sourcing Requirements, Solution Strategy Supply Continuation Logistic Coordination, Document Preparation Cost Management Why Join Zuellig Pharma: We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success. We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly. As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region. Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities. Our Total Rewards program is designed to support your overall well-being in every aspect. Show more Show less
Expectations of the Role: Operational Management Oversee daily operations in the Warehouse, Project Management, Production team. Managing the secondary packaging & labelling activities of the assigned Projects, support the Production, Project Management Ensure availability of equipment and their validation/calibration for the proper storage of Clinical Trial Material (CTM) as required. Oversee vendor qualification, vendor management and vendor performance evaluation for warehouse and production. Ensure control of the CTM and plan the GMP activities as per the client requirements. Ensure timely completion and review of batch packing records, processing for QA checks and obtain the Client approval. Resources & Training Ensure adequate resources are provided to conduct Operations in a timely manner for below: Standard Operations Procedures Staffing within FTE Budget Effective training Capacity Management to achieve operational goals Follow ICH-GCP, WHO Guidelines, GxP, Good Documentation Practices. Quality requirements Ensure all Operations activities are conducted in line with: Regulations (DCGI), GMP, GCP, GSDP Requirements (ZP regional guidelines, SOPs, DPIs, agreements) Safety measures Client’s requirements Support for Client audits Manage Non-Conformance, deviation, identify root cause and implement CAPA. Project Management Provide guidance to the team, and especially to Project Coordinators while setting up new projects/ new projects for GMP. Ensure the good management of all protocols/studies and overall, Client’s requests satisfaction. Supervise the documentation and filing of operational documents (DPI, Inbound, Outbound, labelling, return, destruction, BPR, production etc). Supervise and prioritize the actual processes (Inbound, Outbound, labelling, return, destruction, etc). External Communication Lead and drive communication with Client for project management. Liaise with Client for problem solving or issue escalation. Liaise with Vendors and work towards cost-efficient supplier management. Data analysis and reporting. Provide reports and data analysis on a regular basis (monthly reports). Oversee the reporting process and ensure Clients receive agreed reporting in a timely manner with blinding consideration. Drive accuracy of SAP Data and reporting. Comparator sourcing. Ensure adequate resources are available for comparator sourcing. Ensure the turnaround and report to the Procurement team in a timely manner. Depot Support Support Country Head, Clinical Reach India in various ad-hoc projects. Management of the Operational Teams, ensure all activities meet timelines and escalate issues as required. Continuous improvement Develop SOPs and work toward a constant process improvement. Actively identify and propose solutions to issues as they arise and implement them with stakeholder approval and engagement. Attributes Required (Must-Have): Required educational level Graduate/postgraduate in pharmacy or equivalent MBA in Logistics & Supply Chain Management is preferred Required working experience 8-10 years in a similar operations management role in a pharma or clinical trial supplies storage facility. At least 5 years in a supervision / management position. Experience in liaising with Client’s / external parties. Participated in operations improvement / implementation projects, preferably systems implementation. Experience in cold chain management preferred. Experience in establishing new Depo preferred. Advantage to Have: Required knowledge & skills Knowledge of supply chain management and shipping management. Planning and organization skills. Good managerial and people development skills. Independent thinking, ability to adapt and manage effectively in fast paced environment. Experience in planning, assessing, and implementing projects. Solid business acumen accompanied by interpersonal savvy. Excellent communication and analytical skills Resourceful, self-driven, proactive. Show more Show less
Role & responsibilities Purpose of the Role: Reporting to the Finance Director or its designate, the analyst will support the Clinical Trial Support Business Unit (CTS BU) FP&A function in analysis, planning, forecasting and reporting activities for the BU through: Providing impactful insights through data analysis. Supporting the key stakeholders by partnering them in their business decision making Building and maintaining reports and dashboards to aid in decision making Expectations of the Role: 1. Budget and Forecasting cycles for CTS BU: Responsible for the creation and maintenance of assigned budget data input templates Support the annual Budget and Forecasting cycles and Long-Term Strategic Planning cycles with the Guidance from Finance Director and the FP&A Manager Work with FP&A Manager to ensure smooth annual budget process & minimize challenges encountered in this process which could derail the timelines, accuracy of the annual budget 2. Management Reporting: Responsible for the assigned areas of ZPSSG monthly BPC submission Responsible for the timely submission of financial information/data required by HQ Finance in addition to the monthly BPC submission. Support Finance Director and FP&A Manager to develop meaningful Leading and Lagging Key Performance Indicators. Responsible for the preparation of assigned monthly financial information/data including but not limited to Income, Opex, Market PnL, Management Reporting deck & ensure timely dissemination of such to all relevant stakeholders. Responsible for Assigned sections of the CTS BU monthly performance commentary deck. 3. Business Performance Analysis with actionable recommendations: Monitor KPIs and identify the cause of unexpected variances. Produce insightful analysis relevant to assigned markets/functions with actionable recommendations to aid stakeholders in their business decisions to drive business performance. 4. CTS BU Performance Dashboard Support: Responsible for the development & maintenance of various management performance dashboards including but not limited to Market Service Income, Opex, DSO, SG Depot, Headcount using either Power BI or other available Analytical Tools within ZP 5. Others: Adhoc business performance reporting and analysis Support any assigned FP&A improvement projects with guidance from management other adhoc duties as directed by management from time to time Attributes Required (Must-Have): 1. Required educational level Degree in Accountancy or Finance. 2. Required working experience at least 3 years commercial/FP&A experience with a reputable MNC logistics company specialising in healthcare in a regional role. Strong in Microsoft Excel and Powerpoint. Hands on experience with SAP (Finance Module, Sales & Distribution Modules as well as SAP BPC). Strong analytical skills . Proficient & Hands on experience with Power BI and preferrably InfoRiver PBI add-on. Hands on experience with Think-Cell. Preferred candidate profile Required knowledge & skills Prior experience in logistic Industry is an advantage Job Competencies Independent & possess initiative & positive working attitude Keen eye for details and desire to get to the root of an issue Effective communication & collaboration Good Judgement Adherence to Timeline Problem Solving
Role & responsibilities Accountable for: Responsible for clinical trial supply project delivery and quality for strong financial performance & customer satisfaction, in accordance with Clinical Reach's Guidelines, SOPs and practices. Act as mentor to colleagues in regional and local teams Lead or support process improvement initiatives driven by Global Project Management Department DUTIES AND RESPONSIBILITIES: 1. Project Management Operational delivery and reporting of awarded studies. Project delivery is achieved through collaboration with multiple parties including but not limited to client, client's CRO/vendors, sponsor, ZP depots, partner depots, Account Managers, Proposals, Contracts, Clinical Sourcing, Global Operations, Finance, Legal and Compliance colleagues. 2. Contract Management, Budget Control and Monthly Billing Manage project contracts (client work orders, partner depot work orders, change orders etc) and project budgets. Ensure accurate and timely invoicing for client and vendor billings. Participate in the monthly billing process for all projects 3. Client Management Account management of own projects or oversight of projects on assigned client accounts (if any) 4. DPI (Depot Project Instructions documents) Review of DPIs written by other Project Managers (global/ regional/ local) 5. Guidelines/SOPs Adhere to applicable company Guidelines and SOPs. Maintain good knowledge of Good Manufacturing Practice (GMP), Good Storage Distribution Practice (GSDP), Good Documentation Practice (GDP), Data Integrity Policy, Good Clinical Practice (GCP) concepts and Data Integrity Policy. 6. Development of the Global PM Department and Continuous Process Improvement Lead multiple projects independently Lead and contribute to Process Improvement Initiatives Train, mentor and provide supervision to new/junior staff including training, development and input for performance review. Preferred candidate profile SPECIFICATIONS: 1. Required educational level Minimum degree holder with Science or equivalent qualifications, knowledge in Clinical Trial Supply chain management. Preferably with PMI PMP or equivalent certification or working towards one. 2. Required working experience Preferably with 5-10 years of experience of managing regional projects or projects across a few countries Fluent in English 3. Required knowledge & skills. Good inter-personal and communication skills. Good collaboration skills, able to work in a matrix organization. Has customer focus mindset. High execution and decision-making skills, including prioritization skills. Self-motivated and resourceful. Ability to innovate. Good coaching, mentoring and supervisory skills . Perks and benefits
Purpose of the Role: Quality Management Systems (QMS) Compliance, ISO 9001:2015, GDP and GMP. Compliance to Regional Quality System. Managing GxP validation, CAPA, process improvement, and audits. Management and coordination of external audits relating to Quality Management System Develop plan for quality training to ensure all personnel are adequately trained to perform quality related tasks effectively Quality assurance activity in storage, distribution, return, destruction and labelling activities. Expectations of the Role: DUTIES AND RESPONSIBILITIES: 1. Quality Assurance Activities Responsible for supporting the Head of Quality in maintaining GxP License and Quality Management System (QMS) in compliance with Zuellig Pharma Regional guideline and applicable local SOPs. Responsible for maintaining quality procedures, processes, programs, and practices, to assure the company continuous compliance with appropriate GxP standards and regulations and quality improvement. Ensures Quality Management Systems (ISO 9001, GxP and Regional Quality System,) are established, improved and managed in support of business objectives to ensure all colleagues understand and execute their responsibilities within the quality system. Maintain repository, prepares, reviews and updates of applicable standard work, policies, procedures, job aids and business process with relevant stakeholders. Support functional teams with the internal set up of new clinical trial studies. Support functional teams on investigation of complaints and process deviations in timely manner and recommend appropriate corrective and preventative actions. Maintain Corrective and Preventative Actions (CAPA) system and facilitate its activity to ensure timeliness, effectiveness and compliance of the system (e.g. Audits, Deviations, Quality Risk Management etc). Manages QMS document control and facilitate the revision, review and approvals of procedures and other ISO, GxP documents (e. g. change control, validation). Facilitate change control, and applicable validation requirement. Conduct of supplier assessment and audit. Ensure supplier's performance to quality and regulatory requirement through qualification, audit, supplier quality agreement (as required) and CAPA program. Lead / Conduct self-inspection and participate in regulatory inspections & client audits. Support validation & calibration of temperature measuring equipment & GxP Computer systems and periodic revalidation. Review the temperature mapping protocol and report for controlled storage area. Perform the periodic review for GxP Computer systems. Perform and review the Audit trial review report for GxP Computer systems. Lead / Support with recall, mock recall & disaster recovery testing. Support in establishing training curriculum, GxP training plan, conduct training and maintaining training systems. Manage and maintain databases for the Quality Management System and prepare/assist in preparation of monthly and annual reports including quality trending reports. Keep senior and local country management appraised of major quality issues on a regular basis. Support Quality review of incoming and outgoing shipment documentation as required. Support batch production record review as required. Complete all training (including GxP training) as per training plan. Participate in an on call roster as required (7 days, including public holidays for emergency shipments or temperature alarms). Support to improve quality system and process of data collection. Perform any additional tasks/projects as assigned and discussed with direct manager 2. ISO, GMP and Regulatory Compliance · Ensure compliance to ISO procedures, GMP and all regulatory requirements. 3. Communication : Work closely with inter-department personnel to ensure quality is maintained throughout the organization Excellent communication and organizational skills Ability to work autonomously or as part of a team, Ability to prioritize tasks to meet required timelines, 4. Others : Assist in quality and regulatory administrative functions when necessary Recommend improving productivity, quality of operations in their routine work Review technical procedures/manuals, identify problems and recommend solutions in the areas of quality assurance Participate in any adhoc projects as assigned by management from time to time Should be registered pharmacist and willing to provide license for ZP facility Advantage to Have: 1. Required educational level / working experience Degree/ Master's in pharmacy Experience within the Quality Assurance in Pharmaceutical industry Relevant experience in quality Assurance works and preferable in Clinical Research / Supply Chain / Drug Distribution Minimum of 3 years’ experience in GMP environment and 2 years of Quality Assurance experience. 2. Required knowledge & skills Good communication skills in English Prior experience in logistic Industry is an advantage Proficient in QA procedures and familiar with relevant GMP, GSP/ GDP, ICH GCP and, preferably, GLP and ISO standards. Knowledge of international regulations an advantage. Experience in the Clinical Trials field will be highly regarded Excellent working knowledge of Microsoft applications (excel, outlook) SAP experience 3. Job Competencies Quality focus. Initiatives and Result-oriented Planning and Organizing Skills Attention to detail Can do attitude, willing to think outside the box and be proactive towards tasks Ø Office Location: Mumbai Ø Email: INSSGHR@zuelligpharma.com
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region. The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world. Purpose of the Role: Reporting to the Finance Director or its designate, the analyst will support the Clinical Trial Support Business Unit (CTS BU) FP&A function in analysis, planning, forecasting and reporting activities for the BU through: Providing impactful insights through data analysis. Supporting the key stakeholders by partnering them in their business decision making Building and maintaining reports and dashboards to aid in decision making Expectations of the Role: Budget and Forecasting cycles for CTS BU: Responsible for the creation and maintenance of assigned budget data input templates Support the annual Budget and Forecasting cycles and Long-Term Strategic Planning cycles with the Guidance from Finance Director and the FP&A Manager Work with FP&A Manager to ensure smooth annual budget process & minimize challenges encountered in this process which could derail the timelines, accuracy of the annual budget Management Reporting: Responsible for the assigned areas of ZPSSG monthly BPC submission Responsible for the timely submission of financial information/data required by HQ Finance in addition to the monthly BPC submission. Support Finance Director and FP&A Manager to develop meaningful Leading and Lagging Key Performance Indicators. Responsible for the preparation of assigned monthly financial information/data including but not limited to Income, Opex, Market PnL, Management Reporting deck & ensure timely dissemination of such to all relevant stakeholders. Responsible for Assigned sections of the CTS BU monthly performance commentary deck. Business Performance Analysis with actionable recommendations: Monitor KPIs and identify the cause of unexpected variances. Produce insightful analysis relevant to assigned markets/functions with actionable recommendations to aid stakeholders in their business decisions to drive business performance. CTS BU Performance Dashboard Support: Responsible for the development & maintenance of various management performance dashboards including but not limited to Market Service Income, Opex, DSO, SG Depot, Headcount using either Power BI or other available Analytical Tools within ZP Others: Adhoc business performance reporting and analysis Support any assigned FP&A improvement projects with guidance from management other adhoc duties as directed by management from time to time What will make you successful: Must-Have: Degree in Accountancy or Finance. At least 3 years’ commercial/FP&A experience with a reputable MNC logistics company specialising in healthcare in a regional role. Strong in Microsoft Excel and Powerpoint. Hands on experience with SAP (Finance Module, Sales & Distribution Modules as well as SAP BPC). Proficient & Hands on experience with Power BI and preferrably InfoRiver PBI add-on. Hands on experience with Think-Cell. Advantage to Have: Prior experience in logistic Industry is an advantage Strong analytical skills. What we offer: We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success. We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly. As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region. Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities. Our Total Rewards program is designed to support your overall well-being in every aspect.