Zoho Implementation Specialist

As a Zoho Implementation Specialist at Alchemist Technologies, a Zoho Premium Partner in Calicut, your role will involve independently handling the end-to-end implementation of Zoho products such as Zoho CRM, Zoho Books, Zoho Projects, Zoho Desk, and other Zoho applications. You will collaborate with clients to understand their business processes and design tailored solutions using Zoho applications. Your responsibilities will include configuring, customizing, and deploying Zoho products to meet client requirements, providing training and support to clients, troubleshooting technical issues, and ensuring timely project delivery and client satisfaction. You will also need to document project requirements, solutions, and technical processes, while staying up-to-date with Zoho product updates, new features, and best practices. Key Responsibilities: - Independently handle the end-to-end implementation of Zoho products like Zoho CRM, Zoho Books, Zoho Projects, Zoho Desk, and other Zoho applications. - Collaborate with clients to understand their business processes and design tailored solutions using Zoho applications. - Configure, customize, and deploy Zoho products to meet client requirements. - Provide training and support to clients on Zoho applications. - Troubleshoot and resolve technical issues during and after implementation. - Document project requirements, solutions, and technical processes. - Ensure timely project delivery and client satisfaction. - Stay up-to-date with Zoho product updates, new features, and best practices. Qualifications Required: - Minimum 2 years of experience in Zoho product implementation. - Strong knowledge of Zoho CRM, Zoho Books, Zoho Desk, Zoho Projects, and other Zoho applications. - Ability to work independently and manage multiple projects simultaneously. - Excellent problem-solving, analytical, and communication skills. - Strong client management and team collaboration skills. - Proficiency in understanding business processes and converting them into technical solutions. Location: - Work from Office in Coimbatore, Tamil Nadu Benefits: - Internet reimbursement - Leave encashment - Paid sick time - Paid time off Schedule: - Day shift, Monday to Friday Experience: - Zoho Implementation: 2 years (Required) - Zoho products: 2 years (Required),