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Z Scaler L2

Z Scaler L2

Xanika Infotech

4 - 6 years

3 - 12 Lacs

Bengaluru Karnataka India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

zpa zia

Work Mode

On-site

Job Type

Full Time

Job Description

Provide L2 support for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA)
Troubleshoot and resolve network, security, and connectivity issues related to Zscaler solutions
Monitor system performance and respond to alerts and escalations
Work closely with L1 support and escalate issues to L3 or vendor support as needed
Handle service requests and incidents via ticketing tools (e.g., ServiceNow, Remedy)
Analyze logs and traffic flow using Zscaler Admin Portal and related tools
Assist in implementing configuration changes, policy updates, and certificate management

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