YaClass

Designation: Senior Business Development Executive (Sr.BDE) Company: YaClass Tech Pvt Ltd Location: Remote (Work From Home) Job Type: Full-Time Languages known: Hindi (Excellent) and English (Excellent) Compensation Package: Probation Period: ₹3 LPA (2 months) Post-Probation: ₹7 LPA (₹5 LPA fixed + ₹2 LPA variable through incentives) Perks: Performance-based weekly incentives Performance-based quarterly appraisals Performance-based quarterly promotions 2-week fixed holidays(vacation) every year *Terms and conditions apply About our company: YaClass is a European Edtech organization that expanded to India in 2019. YaClass specializes in training students from classes 6 to 10 in Math and Science. Pumpa, our smart learning platform for students, offers personalized learning experiences through AI-driven software and professional mentoring. Through Pumpa, we aim to create toppers in Math and Science across India. Our success in Tamil Nadu is reflected in our 1,000+ active CBSE students, who are improving their grades every month. Now, due to repeated demand, we are expanding to serve the Hindi-speaking audience in India. Website Link: www.pumpa.in . Who are we looking for? An experienced inside-sales professional who meets the following criteria: Minimum of 6 months of experience in EdTech, SaaS, Insurance, Banking, or Healthcare sales. Professional communication skills in Hindi and English (Mandatory). Proven ability to work independently and achieve sales targets. Roles & Responsibilities: Connecting with clients (students & parents) and fixing demo sessions with our mentoring team through calls, messages & emails. Building a strong connection with(clients) students and parents, rapport building, analyzing goals, needs, and capabilities of clients. Following up with clients to clear their concerns and negotiations. Meeting sales and revenue goals as per the sales plan (weekly and monthly) Clear documentation of the entire customer journey with precise reasoning in each stage of the sales funnel. Work Requirements: Excellent mobile network coverage. High-speed internet connection (minimum 100 Mbps). PC or laptop with Windows OS (minimum 8GB RAM & 128GB SSD) and a webcam. A quiet working environment without external disturbances during working hours. Work Schedule: Working Hours: 11:00 AM to 9:30 PM (8.5 Productive hours + 1 hour - Lunch + 30 mins Break) Working days: Wednesday - Sunday. Ready to boost your career? Apply Now! Show more Show less

Designation: Senior Business Development Executive (Sr.BDE) Company: YaClass Tech Pvt Ltd Location: Location: YaClass Tech Private Limited, 37, Anna Salai, opp to Little Mount Metro - Car parking, Saidapet, Chennai, Tamil Nadu 600015 - (Work From Office) Job Type: Full-Time Languages known: Tamil (Excellent) and English (Excellent) Compensation Package: Up to 5 LPA Probation period: 2 Months Perks: Performance-based weekly incentives Performance-based quarterly appraisals Performance-based quarterly promotions 2-Week fixed holidays(vacation) every year *Terms and conditions apply About our company: YaClass is a European Edtech organization that expanded to India in 2019. YaClass specializes in training students from classes 6 to 10 in Math and Science. Pumpa, our smart learning platform for students, offers personalized learning experiences through AI-driven software and professional mentoring. Through Pumpa, we aim to create toppers in Math and Science across India. Our success in Tamil Nadu is reflected in our 1,000+ active CBSE students, who are improving their grades every month. Now, due to repeated demand, we are expanding to serve the Hindi-speaking audience in India. Website Link: www.pumpa.in. Who are we looking for? An experienced inside-sales professional who meets the following criteria: Minimum of 6 months of experience in EdTech, SaaS, Insurance, Banking, or Healthcare sales. Professional communication skills in Tamil and English (Mandatory). Proven ability to work independently and achieve sales targets. Roles & Responsibilities: Connecting with clients (students & parents) and fixing demo sessions with our mentoring team through calls, messages & emails. Building a strong connection with(clients) students and parents, rapport building, analysing goals, needs, and capabilities of clients. Following up with clients to clear their concerns and negotiations. Meeting sales and revenue goals as per the sales plan (weekly and monthly) Clear documentation of the entire customer journey with precise reasoning in each stage of the sales funnel. Work Requirements: Laptop with Windows OS (minimum 8GB RAM & 128GB SSD) and a webcam Work Schedule: Working Hours: 11:00 AM to 9:00 PM (8.5 Productive hours + 1 hour - Lunch + 30 mins Break) Working days: Wednesday - Sunday Ready to boost your career? Apply Now! Show more Show less

JOB DESCRIPTION Company Name: Yaclass Tech Pvt Ltd Designation: Regional Head - Business Development Job Location: Regional Sales Hub(to be decided) Working Days: Monday to Friday Compensation: Fixed + Variable components(depends on the previous CTC) Languages Known: Hindi (Excellent) and English (Excellent) ABOUT OUR COMPANY YaClass is an EdTech company that focuses on K-12 learning, based in Chennai, Tamil Nadu. Our mission, through our K-12 brand “Pumpa - Smart Learning,” is to utilise technology to make education engaging and enjoyable, with meaningful outcomes, enabling students to perform better in their exams. We implement globally recognised best learning methodologies to deliver the best personalised online tutoring accessible to students in India. We offer learning programs for CBSE classes 7-10, as well as Tamil and Hindi-speaking students. WHO WE ARE LOOKING FOR This is a senior leadership role responsible for spearheading Pumpa’s expansion across India, with a strategic focus on the Hindi-speaking market. The Regional Head will own the region’s sales performance, lead and mentor a large B2C sales team, and build scalable processes to drive growth. The ideal candidate will bring deep regional expertise, a strong track record in leading high-growth teams, and the ability to align execution with company-wide goals. To succeed, the Regional Head must establish clear and consistent sales processes, build a healthy pipeline with accurate 3-month forecasts, and implement strong funnel management practices. This includes ensuring optimal team capacity, maintaining a steady flow of qualified leads, and closely tracking funnel conversion rates. The role involves monitoring a robust set of KPIs, including activity metrics (calls, connects, demos), conversion ratios (lead-to-demo, demo-to-sale), and outcome measures (revenue per BDE, AOV) to drive performance and accountability at every level. The Regional Head will oversee structured onboarding and training for new hires, enforce daily huddle routines, and ensure every BDE follows a standardised sales playbook. Lead distribution will be automated through our CRM to ensure fairness and speed. Regular weekly performance reviews and monthly strategy check-ins will enable the swift identification of weak points in the funnel and the timely implementation of corrective actions, such as additional training or resource reallocation. Infrastructure setup will also be a core responsibility, including establishing fully equipped sales hubs in key cities, ensuring BDEs and TLs have access to the necessary tools (such as Zoho CRM, headsets, and calling setups), and creating a work environment that supports focus and morale. Operational support, including on-site recruiters and admin teams, will ensure smoother hiring, onboarding, and daily operations. A centralised repository of sales material will serve as the team’s knowledge backbone, enabling consistent learning and quality control across the region. KEY RESPONSIBILITY AREA The region’s sales and revenue goals, including lead generation planning in collaboration with the marketing team Team structure, scaling, and management - Quickly build a team of approximately 150 BDEs, sufficient Team Leaders, trainers, and quality personnel over the next three months and establish a flat team structure. Create and implement processes - The RH does not manage daily operations directly but should build autonomous processes that enable teams to collaborate and work effectively. Cross-Department Collaboration - The RH must collaborate with the Finance, Marketing, Product, and HR departments to ensure overall company goals are on track. For example, the RH must prepare the sales script/pitch if the marketing department targets specific Hindi-speaking cities and with the Finance department on quarterly plans and budgets. TEAM STRUCTURE The RH will directly/indirectly manage: 150 Business Development Executives(BDEs) 20 Team Leads(Each TL will manage 3 to 10 BDEs) 1 Training Manager 1 Quality Lead 1 Talent Acquisition Specialist Show more Show less

Job description: Job Title: Senior Sales Recruiter Location: Chennai, India Work Schedule: Monday to Friday (Fixed off on Saturday & Sunday) Package: Based on the previous CTC About the Role We’re looking for a Senior Sales Recruiter to drive the hiring of top sales professionals and build a high-performing sales team that fuels our company’s growth. As we scale rapidly, we need someone who can work in a fast-paced environment, identify top sales talent, and ensure a smooth hiring process. If you’re passionate about recruitment and love the challenge of hiring the best, this role is for you! What You’ll Be Doing Sourcing the Best Talent – Use job portals, LinkedIn, referrals, and direct outreach to find high-potential sales professionals. Screening & Shortlisting – Assess candidates’ sales acumen, communication skills, and cultural fit. Interview & Selection – Manage the hiring process, ensuring a seamless experience for candidates. Offer Management & Onboarding – Negotiate offers, close hires, and support onboarding for a smooth transition. Data-Driven Hiring – Track recruitment metrics and continuously improve sourcing strategies. Employer Branding – Build a reputation as an employer of choice by ensuring a great candidate experience. What Makes You a Great Fit? Experience: 4-6 years in recruitment, preferably in telesales , inside sales , or B2C hiring . Languages: Strong verbal and written communication in English and Hindi to engage with a diverse candidate pool. People Skills: Ability to assess candidates’ sales potential and build strong relationships. Tech Savvy: Proficient in using ATS, job portals, and LinkedIn for sourcing. Target-Oriented: You thrive in a high-energy environment where speed and quality matter. Why Join Us? Fast-Track Career Growth: With our rapid expansion, you’ll have plenty of opportunities to grow within the company. Performance Bonuses: Achieve your hiring targets and get rewarded with attractive incentives. Make an Impact: Your hires will be the backbone of our revenue-driving sales team. Exciting Work Culture: A fast-paced, energetic, and supportive team that values result and innovation. If you're ready to take your recruitment career to the next level and play a key role in building a high-performing sales team, we’d love to connect with you! Show more Show less

Job Description: YaClass is a European Edtech organisation that expanded to India in 2019. The company specialises in training students in classes 7 to 10 in Math and Science. Our platform offers personalized learning experiences through a combination of AI-driven software and professional mentoring. Profile : We are seeking a detail-oriented and experienced Telesales Quality Control Specialist to quantify and improve the quality of our telesales processes. The ideal candidate will be responsible for monitoring, evaluating, and improving our sales, ensuring compliance with industry standards and company policies. Responsibilities : Monitor and evaluate sales calls, demos, and communications to ensure adherence to company standards and quality benchmarks. Identify areas for improvement within the sales process and work with the sales team to implement best practices and solutions. Analyse sales data and metrics to identify trends, performance issues, and opportunities for improvement. Prepare detailed reports on quality metrics, process efficiency, and sales performance for management review. Ensure that sales practices comply with legal regulations and company policies. Gather and analyse customer feedback to improve sales approaches and enhance customer satisfaction. Work closely with the sales and marketing teams to align strategies and address any quality-related issues. Innovating with new Sales Quality Control/Assurance systems Qualification : Proven experience in telesales quality control, sales management, or a related role. Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in google suites, CRM software and sales analytics tools. Experience in working independently and collaboratively in a fast-paced environment. Must be fluent in English, Hindi and Tamil  Working Days: 5 days per week (Monday and Tuesday fixed off) Work Location: Work from Home Perks: 2 week fixed holidays(vacation) every year Performance-based appraisals *Terms and conditions apply

Company: YaClass Tech Pvt Ltd Location: Remote(Work from home) Job Summary: Are you a leader at heart who thrives on driving sales and building high-performing teams? At Yaclass, we’re looking for an energetic and motivated Team Leader - Sales to manage a team of 10 Business Development Executives (BDEs) while also meeting individual sales targets (IC Role) . In this role, you’ll mentor and inspire your team, guiding them to exceed their sales goals while refining strategies to maximize impact. If you love leading from the front, enjoy tackling challenges, and want to make a real difference in the EdTech space, we’d love to meet you! What You’ll Do: Lead, mentor, and manage a team of up to 10 BDEs/Sr. BDEs, helping them unlock their full potential. Analyse and refine the sales funnel to improve lead conversion and closure rates. Keep your team motivated and engaged while implementing strategies to minimize attrition. Meet individual sales targets while setting and tracking team sales goals on a weekly and monthly basis. Conduct regular performance reviews and provide actionable feedback for growth. Identify hiring needs within your team and make data-driven decisions on scaling. Engage with students and parents via calls, messages, and emails to schedule demo sessions. Build meaningful relationships with clients, understanding their goals and learning needs. Address concerns and handle negotiations to ensure a smooth enrolment process. What We’re Looking For: Languages: Proficiency in Hindi and English is mandatory. Experience: 1.5 to 2 years in B2C inside sales/telesales, preferably in the EdTech industry. Industry Knowledge: Understanding of the K12 education landscape in Tamil Nadu & India, especially for students in Grades 6-10. Sales Expertise: Hands-on experience making 100+ calls per day, scheduling demos, and working with CRM tools (Zoho, Lead squared, Salesforce, etc.). Tech Skills: Comfortable using Google Docs, Sheets, and Slides. Leadership Qualities: Ability to inspire, guide, and develop a team of up to 10 BDEs. Communication: Excellent verbal and written skills in both English & Hindi. Work Ethic: Revenue-focused, with strong objection-handling and negotiation skills. Collaboration: Experience working with cross-functional teams to achieve shared goals. Good to Have: Experience managing or mentoring a remote B2C sales team. Familiarity with performance forecasting and weekly sales planning. Experience handling objection-heavy sales conversations in competitive markets. Exposure to fast-paced, high-growth environments, especially in start-ups. Comfort with sales data analysis using Google Sheets. Work Schedule Working Hours: 11:00 AM to 9:30 PM (8.5 productive hours + 2 hours break) 5 days a week (fixed 2 days off) Perks & Benefits Performance-based incentives – Get rewarded for your hard work every week! Quarterly appraisals – Fast-track your career growth based on performance. Annual vacation – Enjoy 2 weeks of fixed holidays every year. Promotion opportunities – Prove yourself, and move up the ladder! 📩 Interested? Share your profile at 👉 arokiya@yaclass.in 🎯 Ready to boost your career? Apply Now! 🌟

Job description Designation: Senior Business Development Executive (Sr.BDE) Company: YaClass Tech Pvt Ltd Location: Remote (Work From Home) Job Type: Full-Time Languages known: Hindi (Excellent) and English (Excellent) Compensation Package: Probation Period: ₹3 LPA (2 months) Post-Probation: ₹7 LPA (₹5 LPA fixed + ₹2 LPA variable through incentives) Perks: Performance-based weekly incentives Performance-based quarterly appraisals Performance-based quarterly promotions 2-week fixed holidays(vacation) every year *Terms and conditions apply About our company: YaClass is a European Edtech organization that expanded to India in 2019. YaClass specializes in training students from classes 6 to 10 in Math and Science. Pumpa, our smart learning platform for students, offers personalized learning experiences through AI-driven software and professional mentoring. Through Pumpa, we aim to create toppers in Math and Science across India. Our success in Tamil Nadu is reflected in our 1,000+ active CBSE students, who are improving their grades every month. Now, due to repeated demand, we are expanding to serve the Hindi-speaking audience in India. Website Link: www.pumpa.in. Who are we looking for? An experienced inside-sales professional who meets the following criteria: Minimum of 6 months of experience in EdTech, SaaS, Insurance, Banking, or Healthcare sales. Professional communication skills in Hindi and English (Mandatory). Proven ability to work independently and achieve sales targets. Roles & Responsibilities: Connecting with clients (students & parents) and fixing demo sessions with our mentoring team through calls, messages & emails. Building a strong connection with(clients) students and parents, rapport building, analyzing goals, needs, and capabilities of clients. Following up with clients to clear their concerns and negotiations. Meeting sales and revenue goals as per the sales plan (weekly and monthly) Clear documentation of the entire customer journey with precise reasoning in each stage of the sales funnel. Work Requirements: Excellent mobile network coverage. High-speed internet connection (minimum 100 Mbps). PC or laptop with Windows OS (minimum 8GB RAM & 128GB SSD) and a webcam. A quiet working environment without external disturbances during working hours. Work Schedule: Working Hours: 11:00 AM to 9:30 PM (8.5 Productive hours + 1 hour - Lunch + 30 mins Break) Working days: Wednesday - Sunday. Ready to boost your career? Apply Now!

Job Title: Technical Support Executive (Work From Home) Job Type: Full-Time | Remote Work | Entry-Level Experience Required: 0 to 1 Year (Freshers Encouraged to Apply) About the Role: We are seeking a highly motivated and detail-oriented individual to join our team as a Technical Support Executive . This is an excellent opportunity for recent graduates or early-career professionals looking to gain hands-on experience with CRM systems in a dynamic, tech-enabled business environment. In this role, you will provide first-level technical support for users across various departments, helping resolve basic functional issues, maintain system accuracy, and support user adoption. You will work closely with both business users and technical teams, developing a foundational understanding of CRM workflows, data structures, and user administration. Key Responsibilities: Respond to user queries and provide first-level technical support for CRM via email, chat, or phone Assist with configuring and maintaining core CRM modules such as Leads, Contacts, Accounts, Deals, and Tasks Troubleshoot common user-level issues related to workflow automation, assignment rules, validation rules, and permission settings Escalate complex issues to the senior support or technical development team with appropriate documentation Perform regular data quality checks to ensure system accuracy and consistency Support onboarding of new CRM users by setting up roles, profiles, and basic training Create and maintain knowledge base articles, user guides, and FAQs to document recurring issues and solutions Monitor feature updates and enhancements released by Zoho and assist in implementing relevant changes Collaborate with internal teams (Sales, Marketing, AC.Mentor,Support) to gather feedback and improve the CRM experience Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, Computer Applications , or a related discipline Strong verbal and written communication skills with the ability to explain technical topics in a clear and concise manner Basic understanding of CRM platforms , preferably Zoho CRM (training will be provided) Strong analytical thinking and problem-solving skills Comfortable using Google Workspace (Docs, Sheets, Gmail) and other web-based applications Self-motivated, organized, and capable of managing time effectively in a remote work setup Must have access to a reliable internet connection and a personal laptop/PC that meets the minimum system requirements Preferred Qualifications (Good to Have) Familiarity with Zoho CRM or other CRM platforms such as Salesforce, HubSpot, or Freshworks Basic understanding of business functions such as Sales, Marketing, and Customer Service Exposure to SaaS products, cloud-based platforms, or technical support functions What We Offer: Competitive entry-level salary Extensive training and mentoring to develop CRM expertise Exposure to real-world CRM administration and support scenarios Opportunities to grow into specialized roles such as Zoho CRM Administrator, Analyst, or Developer Flexible remote work environment with fixed working hours and a collaborative culture A dynamic team environment where your contributions directly support business operations

Company: YaClass Tech Pvt Ltd Location: On site (Work From Office) YaClass Tech Private Limited, 37, Anna Salai, opp. to chekkers Hotel, Little Mount, Saidapet, Chennai, Tamil Nadu 600015 "This opportunity is open to fresh graduates from the 2025 batch as well" Job Type: Full-Time About our company: YaClass is a European Edtech organization that expanded to India in 2019. YaClass specializes in training students from classes 6 to 10 in Math and Science. Pumpa, our smart learning platform for students, offers personalized learning experiences through AI-driven software and professional mentoring. Through Pumpa, we aim to create toppers in Math and Science across India. Our success in Tamil Nadu is reflected in our 1,000+ active CBSE students, who are improving their grades every month. Now, due to repeated demand, we are expanding to serve the Hindi-speaking audience in India. Website Link: www.pumpa.in. Who are we looking for ? EdTech, SaaS, Insurance, Banking or Healthcare sales. An inside-sales professional who meets the following criteria: Minimum of 0 - 6 months of experience in Professional communication skills in Tamil and English (Mandatory). Proven ability to work independently and achieve sales targets. Job Description: Connecting with clients (students & parents) and fixing demo sessions with our mentoring team through calls, messages & emails. Building a strong connection with(clients) students and parents, rapport building, analyzing goals, needs, and capabilities of clients. Following up with clients to clear their concerns and negotiations. Meeting sales and revenue goals as per the sales plan (weekly and monthly) Clear documentation of the entire customer journey with precise reasoning in each stage of the sales funnel. Work Requirements: Laptop with Windows OS (minimum 8GB RAM & 128GB SSD) and a webcam. Work Schedule: Working Hours: 11:00 AM to 9:00 PM Working days : Wednesday - Sunday Probation Period: 2 month

Company Description YaClass is an online education tool designed for assessments and training in math, science, languages, and various other school subjects. Our platform provides comprehensive resources to support educational development and enhance learning outcomes. YaClass aims to make learning accessible and effective for students and educators alike. Role Description This is a full-time, on-site role for a Regional Marketing Manager , based in Chennai . Although we are looking for a candidate from Lucknow , they must be willing to relocate to Chennai and work from the office. The Regional Marketing Manager will be responsible for developing and executing regional marketing strategies, managing marketing campaigns, and working closely with sales teams to drive growth. Key responsibilities include analyzing market trends, overseeing advertising initiatives, organizing promotional events, and creating marketing materials. The role also involves regular collaboration with other departments to ensure consistent messaging and branding. Qualifications Experience in developing and executing marketing strategies Strong analytical skills and ability to analyze market trends Experience managing marketing campaigns and creating marketing materials Excellent communication and interpersonal skills Ability to work collaboratively with cross-functional teams Bachelor’s degree in Marketing, Business, or a related field Previous experience in the educational sector is a plus Proficiency in digital marketing tools and platforms is beneficial

Role - Tutor Job Description: To Conduct engaging online sessions via Google Meet for Science (Physics, Chemistry, Biology) and Mathematics. To create a structured study plan with all relevant links. Assign relevant homework and tests in the app and also to provide feedback . Address student doubts promptly through WhatsApp, in coordination with assigned coordinators. Communicate student progress during parent-mentor meetings. Provide insightful feedback and comments for school exam papers shared through coordinators. To update all details in concerned Google sheets and docs. Should be available from 6 to 9 PM. This includes live sessions, team meetings, pedagogical analysis and curriculum development. Availability to work on weekends as per the schedule. Qualification: Maths (PG/M.Phil/PhD in Maths or Mathematical fields) Educational degree holder (B.Ed or higher in related to the subjects are given first preference) First preference to the candidates who have cleared the following exams like, CTET, TRB, GATE, JEE, NEET etc. Experience: Min. of 2 yrs exp. in Teaching with B.Ed or higher (both in class and online modes with CBSE board) Esp. for classes 9th or Higher is necessary Min. of 3 yrs exp. in Teaching without B.Ed with (both in class and online modes with CBSE board) Esp. for classes 9th or Higher is necessary If Fresher, should be finished Post graduate with min. of 60% score fulfilling the subjects of preference given in Qualification column. Or minimum of 3yrs experience from reputed coaching centres/competitors (both in class and online modes with CBSE board) Esp. for classes 9th or Higher is necessary Skills Required: Exceptional communication in both English and Hindi/Tamil. ICT technical and Google work space experience is required. Exceptional communication in both English and Hindi. Previous experience in online teaching and familiarity with Google Meet. Ability to cultivate a positive and supportive virtual learning environment Technical Requirements: Laptop with camera or external camera with good quality Proper power back up High speed wifi connection Noise-free environment Working Days: Monday to Saturday Working Timings: 6 PM to 9 PM Contractual Role: 1 Year Training Days: 15 Days Processor: Intel Core i5 (10th Gen or newer) OR AMD Ryzen 5 (3rd Gen or newer) Intel Core i3 (Above 10th Gen, anything less than 10 need to be tested) RAM: At Least 8GB

Job Title: Manager - Academic Coordination Department: Operations Reports To: Operations Head Job Type: Full-time Languages: English & Hindi (Both languages Mandatory) Who is a good fit? An experienced operations professional with a minimum of 5 to 7 years experience in edtech/saas/insurance/banking/healthcare handling customer queries/ escalations and with Professional communication skills in Hindi & English (Both languages Mandatory). Work requirements Excellent mobile network coverage Fast Internet connection(100Mbps) PC or laptop with Windows OS(minimum 8GB RAM & 128GB SSD) with webcam Good working environment without external disturbances during working hours. Probation Period Probation period : 3 months If the candidate fails to complete the training successfully, the Reporting Head can choose to retrain/dismiss the candidate. If the candidate does not meet the probation period targets after completing training, the concerned Manager will retrain/dismiss the candidate at any point during the probation period. Job Description We are seeking a self-driven, process-oriented, dynamic leader to join PUMPA(Yaclass Tech Pvt Ltd) as Manager - Academic Coordination, passionate about making kids smarter . Our team of academic coordinators is responsible for motivating our clients to complete their assigned tasks, handling client queries, keeping clients updated on their progress, and reporting on key achievements and findings to the management. In this role, you will oversee and manage the team of academic coordinators and ensure the smooth execution of key processes of the team's key processes. You will act as a bridge between different departments(Mentoring, Sales, IT), ensuring alignment with company goals while maintaining high-quality communication with our clients. Key Responsibilities Operational Management : Oversee and manage the day-to-day operations of the Academic Coordination team, ensuring efficiency and productivity. Team Leadership : Guide, train, and support a team of Academic Coordinators, addressing challenges and resolving disputes between ACs and clients. Process Improvement : Develop and implement strategies to optimize workflows, reduce inefficiencies, and enhance the overall operational framework. Customer Success : Ensure seamless onboarding, coordination with mentoring, and issue resolution for students and parents to maintain high satisfaction levels. Scheduling & Monitoring : Plan and oversee student batches and schedules, track live session attendance, and monitor live session quality. Reporting & Analytics : Prepare and present operational reports, tracking key metrics such as customer satisfaction(CSAT), student retention, team performance, and efficiency. Cross-functional Coordination : Work hand-in-hand with the business, IT, and support teams to resolve issues quickly, roll out updates, and stay Paligned with the organization’s goals. Required Skills & Qualifications Bachelor’s/Master's degree in Engineering/Education/Business. Demonstrated experience (5+ years) in operations management/ post-sales/ customer success, preferably in the EdTech industry. Strong leadership, communication, analytical, and team management skills. Excellent organizational and problem-solving skills. Professional experience in working with CRM software and other tools related to operations management. Excellent fluency in English, Tamil, and Hindi (spoken and written). Ability to work under pressure and manage multiple priorities effectively. Proficient in verbal & written communication. Preferred Qualifications Handled a team of 10 or more direct reports. Experienced in managing remote or hybrid teams. Professional-level understanding of the Indian K12 educational landscape. Demonstrated experience in developing effective operational processes for a team. Additional Details: Work Timings - 11:30 AM - 9.30 PM, 5.5 days/week (Mon to Fri & Sun - half a day) (May change upon business needs), but should be available to support the team members for critical queries on days off. Work Location - Remote- Travel based upon Business Requirements. Compensation - Based upon previous salary Languages: English & Hindi (Both languages Mandatory) Why Join Us? YaClass, a European EdTech organization, has been empowering students in India since 2019. Through our app, 'Pumpa,' we deliver personalized, AI-powered learning experiences combined with expert mentoring. Join us to make a meaningful impact on K12 education while enjoying great employee benefits, including paid holidays, flexible schedules, and competitive appraisals.

Job Title: Pre-Sales Executive Location: Chennai Job Type: Full-Time Experience Level: 1–2 years CTC: ₹3.5 LPA (Fixed) Job Summary: We are looking for a dynamic and goal-oriented Pre-Sales Executive to join our team. In this role, you will be responsible for reaching out to potential leads, engaging them through calls, and qualifying their interest and fit for our product or service. Your primary goal is to identify high-quality prospects and pass them on to the sales team for conversion. By filtering and refining leads at an early stage, you help improve conversion rates and make the overall sales process more efficient. Key Responsibilities: Make outbound/inbound calls to leads from our database or campaigns. Understand customer needs, interests, and readiness to buy. Ask relevant qualifying questions and gather essential information. Categorize leads as qualified or unqualified based on predefined criteria. Maintain detailed call logs and update CRM systems accurately. Follow up with interested prospects to nurture relationships. Coordinate with the sales team to pass on warm leads. Meet daily/weekly targets for call volume and lead quality. Requirements: Strong communication skills in Tamil, English, and Hindi (mandatory). Prior experience in telecalling or lead qualification is a plus. Basic knowledge of CRM tools or willingness to learn. Good listening skills and ability to build rapport over the phone. Self-motivated and target-driven. Benefits: Fixed salary of ₹3.5 LPA Friendly work environment Opportunity to grow into sales or business development roles

Job Title: Pre-Sales Executive Location: Chennai Job Type: Full-Time Experience Level: 12 years CTC: ?3.5 LPA (Fixed) Job Summary: We are looking for a dynamic and goal-oriented Pre-Sales Executive to join our team. In this role, you will be responsible for reaching out to potential leads, engaging them through calls, and qualifying their interest and fit for our product or service. Your primary goal is to identify high-quality prospects and pass them on to the sales team for conversion. By filtering and refining leads at an early stage, you help improve conversion rates and make the overall sales process more efficient. Key Responsibilities: Make outbound/inbound calls to leads from our database or campaigns. Understand customer needs, interests, and readiness to buy. Ask relevant qualifying questions and gather essential information. Categorize leads as qualified or unqualified based on predefined criteria. Maintain detailed call logs and update CRM systems accurately. Follow up with interested prospects to nurture relationships. Coordinate with the sales team to pass on warm leads. Meet daily/weekly targets for call volume and lead quality. Requirements: Strong communication skills in Tamil, English, and Hindi (mandatory). Prior experience in telecalling or lead qualification is a plus. Basic knowledge of CRM tools or willingness to learn. Good listening skills and ability to build rapport over the phone. Self-motivated and target-driven. Benefits: Fixed salary of ?3.5 LPA Friendly work environment Opportunity to grow into sales or business development roles Show more Show less

Company : YaClass Tech Pvt Ltd Location : On site (Work From Office) Job Type : Full-Time About Our Company YaClass is a European Edtech organization that expanded to India in 2019. YaClass specializes in training students from classes 6 to 10 in Math and Science. Pumpa, our smart learning platform for students, offers personalized learning experiences through AI-driven software and professional mentoring. Through Pumpa, we aim to create toppers in Math and Science across India. Our success in Tamil Nadu is reflected in our 1,000+ active CBSE students, who are improving their grades every month. Now, due to repeated demand, we are expanding to serve the Hindi-speaking audience in India. Website Link: www.pumpa.in. Who are we looking for? An experienced inside-sales professional who meets the following criteria: Minimum of 6 months of experience in EdTech, SaaS, Insurance, Banking, or Healthcare sales. Professional communication skills in Tamil and English (Mandatory). Proven ability to work independently and achieve sales targets. Job Description: Connecting with clients (students & parents) and fixing demo sessions with our mentoring team through calls, messages & emails. Building a strong connection with(clients) students and parents, rapport building, analyzing goals, needs, and capabilities of clients. Following up with clients to clear their concerns and negotiations. Meeting sales and revenue goals as per the sales plan (weekly and monthly) Clear documentation of the entire customer journey with precise reasoning in each stage of the sales funnel. Work Requirements: Laptop with Windows OS (minimum 8GB RAM & 128GB SSD) and a webcam. Work Schedule: Working Hours: 11:00 AM to 9:00 PM Working days: Wednesday - Sunday Compensation Package: Up to 5 LPA Probation Period : 2 months How to Apply? Write a brief introduction about yourself, highlighting your relevant experience, skills, and motivation for applying to this role to krithikka@yaclass.in with the Subject of the Email “Job application for Sr.BDE”.