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Workforce Services Senior Analyst Demand Planning Bangalore

Workforce Services Senior Analyst Demand Planning Bangalore

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

White Horse Manpower Consultancy

6 - 11 years

6 - 13 Lacs

bengaluru

Posted:12 hours ago| Platform:

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Skills Required

workforce management demand planning short-term forecasting call center forecasting volume forecasting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Generate and update mid-term and short-term forecasts using historical data, trends, and business inputs
Forecast visit demand and job times for field mobility workforceForecast contact demand and call handling time (AHT) for service contact centers

Required Candidate profile

Collaborate with Operations, WFM Scheduling, HR, and Finance to integrate marketing campaigns, product launches, and seasonality into forecasts.Develop and improve forecasting

Perks and benefits

Perks and Benefits

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Workforce Services Senior Analyst Demand Planning Bangalore