Workday Functional Analyst

Job Introduction (Primary Accountabilities of the position)

The Workday Functional Analyst will be responsible for the ongoing administration, development and support of Workday. The role requires gathering of requirements, solving issues, and developing and executing new enhancements. Workday modules that this role will support primarily include: Talent Management, Recruiting and Learning.

As Functional Analyst:

Provides Workday subject matter functional expertise for day-to-day support and development

including business process configuration, data upload (EIB), testing and other troubleshooting

support specifically for Talent Management, Recruiting and Learning.

Maintains master data values in Workday

Maintains training and communication material, may participate in delivery of training

Develops and drives innovative and proactive change efforts for HR process improvements,

including enhancements to end user experience

Liaise with HR, Payroll, vendors and external consultants.

Handles ad-hoc or complex mass uploads

Supports HR users with completing processes as required

Participates in deployment of new businesses: map current processes and data, identify gaps

with Workday processes, recommend changes, define requirements, configure, test and validate

changes

Assists with bi-annual releases, including analysis of impacts of new functionality, testing of

integrations and cross functional up and downstream analysis

Work with a global Workday support team on day-to-day activities

Knowledge and Education (Required minimum education)

Completion of University Degree

Work Experience (Consider the length of time and type of experience)

1 to 3 Years of Work Related Experience

Skills and Competencies Required to Perform the Job (communication skills, analytical and problem-

solving abilities, etc.)

JOB DESCRIPTION

1-3 years Workday functional experience

Strong attention to detail

Strong verbal and written communication skills

Strong analytical mind; demonstrated critical thinking and analytic skills with strong problem

solving and troubleshooting skills

Ability to accurately collect information in order to understand and assess the clients needs and

situation

Excellent collaborator and a team player

Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues

and defects

Ability to prioritize workload and provide timely follow-up and resolution

Ability to manage confidential and sensitive employee information

Understanding of HR operations and experience in employee data management

Ability to understand business priorities and align technology opportunities

Ability to set priorities in a fast-paced environment

Focus on quality and customer service

Preferred: Workday Functional Certifications; Workday Pro certification in one or multiple HCM

modules, and previous support experience

Working Conditions and Environment