Women Walkin Drive-Technology Analyst at Bangalore 22nd July 25

Exclusive Women Walkin Drive for Technology Analyst at Bangalore on 22-July- 25

Greeting from Infosys BPM Ltd.,

You are kindly invited for the Infosys BPM:: Walk-In Drive on 22-July- 25 at Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442

Interview Information:

• Interview Date: 22-July-2025

• Interview Time: 9 AM till 12 PM

Interview Venue - Bangalore::

Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti,

15th Cross 100 Feet Road, Sarakki, 1st Phase

JP Nagar, Bengaluru, Karnataka - 560078

Landmark: Near Sindhoor Convention Centre

Note: No Candidate parking facility available at JP Nagar recruitment center location.

Note:Candidates to carry earphones or headphones to the hiring venue for in-person interviews.

Personal Laptops not allowed in the venue.

Documents to Carry:

• Please carry 2 set of updated CV (Hard Copy).

• Please carry Face Mask**.

• Mandatory to carry PAN Card or Passport for Identity proof.

Role: Technology Analyst - IT Services (Core Server and networking-IT Ops end)

Education: BE preferred.

Location: Bangalore

Experience: 6+Years

Notice Period-Immediate Joiners

Roles and Responsibilities,

• Should be experienced in day to day IT Infrastructure support including various Operating systems like Win10, MacOS, Linux.
• Should have strong knowledge in implementation & administration of various servers & server roles.
• Administration of LAN infrastructure (switches/firewall/ routers).
• Should be having understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework.
• Manage the team of analysts who support end user's IT tickets and act as SME for them.
• Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents.
• system and network related issues and handle 1st & 2nd level IT incidents and IT service requests.
• Thorough knowledge on different tools used for capacity management, availability managements.
• Experience in Asset management & IT Supplier Management.
• Should be flexible to work in different shift timings and coordinate with different teams across geographies.
• Should be experienced in handling various IT audits ISO20K, 27K etc
• Installation, Trouble shooting , Managing Endpoints, Managing Physical Server /VM/cloud server, Managing Network devices(Switches / routers / Firewalls.
• Signature and patch updates in all Endpoints and servers in defined SLA.
• Preparing Daily / weekly / monthly reports and scheduling meetings and explaining the reports to respective stakeholders.
• Fixing vulnerability in end points, servers & network devices.
• Working on AMC renewal process for IT related assets..
• Working with core network and server team in fixing issues.
• Willing to working in 24*5, 24*7 environment. WFO is mandatory.
• Perparing RCA for any IT related incidents.
• Taking end-to-End responsibility in the projects provided by IT team.
• Preferred certificaion on Microsoft server technologies / Cisco networking.

Regards,

Infosys BPM Recruitment team