Job
Description
Wireless Network Engineer Location: Hyderabad Experience: 3-5 years Immediate joiners preferred. *********Kindly share resume to nsenthil.kumar@genpact.com with Sub of "Wireless Network" along with notice period ********* In this role Administrator who would help to monitor, test, troubleshoot and resolve Wi-Fi/Wireless network equipment related queries/issues. Also to provide support for network equipment including routers, switches, wireless devices. Responsibilities · Designing and implementing new network solutions and/or improving the efficiency of current networks. · Installing, configuring and supporting network equipment including routers, switches, wireless devices · Configuring firewalls, routing and switching to maximize network efficiency and security. · Maximizing network performance through ongoing monitoring and troubleshooting · Provide critical thinking to complex problems in a 24/7, mission critical network environment. · Process, monitor and prioritize trouble tickets. · Automate the tasks, which should be automated. · Provide support and administration of customer firewalls and security appliances. · Provide support and administration of customer network load balancing appliances. · Hands on experience on Cisco Routers, Switches, Wireless Controllers, SD WAN, Rukus, AAA, Nokia, BENU Servers, AP Controllers · Hands on experience on CyberArk and Wireless platform, 5G Technology, BPA, Linux/Unix · Knowledge about Security products Cisco ISE, ASA firewall, Fort iGATE, Forti Analyzer, Forti Manager, Cisco Wireless, Prime, Cisco DNA. · Knowledge Level 3 and Level2 operational support and solutions creations in WIFI technology · Good amount of hands-on experience in Network health monitoring Tools · Knowledge about ITIL Framework and Remedy – Like service now. · Having strong operations skills to implement network changes and following ITIL process, change management. · Handling escalations. · Arranging scheduled upgrades, investigating faults in the network. · Updating network equipment to the latest firmware releases · Reporting network status to key stakeholders · Troubleshoots network problems. · IP address auditing. · Establishes networking environment by designing system configuration and directing system installation. · Defines, documents, and enforces system standards. · Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. · Thorough understanding of the TCP/IP protocol. · Detailed knowledge of the OSI layers 1-4 and 7 associated equipment. · Firewall: Palo Alto · Load Balancers · Switches: Cisco Qualifications we seek in you! · Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required. · Proven communication skills when working with other technical towers to work out issues. · Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude. · Must understand various logging methods and security event terminology. · Strong leadership skills when troubleshooting across multiple vendor platforms and working out technical issues. · Proven communication skills when working with other technical towers to work out issues. Preferred Qualifications/ Skills · Very good written and presentation / verbal communication skills with experience of customer interfacing role. · In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude. · Good ITIL knowledge · Flexible to work for 24x7 process. · Excellent Communication and interpersonal Skills · Ability to prepare Dashboards and Reports · Experience of working independently & as a team player · Should have a proactive work approach and ability to think out of the box. Show more Show less
