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Web Chat

Shop Away

1 - 5 years

0 Lacs

pune maharashtra

Posted:1 day ago| Platform: Shine logo

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Skills Required

english customer service excellent communication skills live chat support complaint resolution positive attitude professionalism

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for handling an International Chat Process at Hadapsar location with fixed off days on Saturday & Sunday. The salary package offered is 19k+5.7k bonus, and the CTC can go up to 25k. As part of the benefits, incentives are applied, there are no targets or sales involved, and transportation is provided. **Job Responsibilities:** - Respond to customer inquiries on live chat. - Resolve complaints and issues efficiently. - Maintain a positive and professional attitude. - Follow up to ensure customer satisfaction. - Stay updated on company policies and offerings. **Key Requirements:** - Graduate is mandatory. - Excellent communication skills (verbal and written) with a strong command of English. The interview process includes HR Round, Assessment, VnA, and Operations rounds. Interested candidates can apply or share their CVs with HR Shweta at 8459052376. In addition to the salary package, benefits such as health insurance, paid sick time, and Provident Fund are provided. The work schedule is on day shift from Monday to Friday with a UK shift. Performance bonus and yearly bonus are also part of the package. Experience of 1 year in a similar role is preferred. The work location is in person at Hadapsar. If you wish to inquire further or apply for the position, you can contact the employer at +91 8459052376.,

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