We are Hiring Customer Support International Non Voice Chat Process

1 - 4 years

1 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

International Non-Voice Chat Support Team

Key Responsibilities:

  • Handle customer queries via live chat with professionalism and empathy
  • Provide accurate and timely responses using internal tools and resources
  • Identify and escalate complex issues to the appropriate departments
  • Maintain high-quality standards while managing multiple chat interactions
  • Contribute to team goals and continuous process improvement

Candidate Requirements:

  • Excellent written communication skills in English
  • Fast and accurate typing skills
  • Strong problem-solving skills and ability to work under pressure
  • Ability to multitask in a fast-paced environment
  • Comfortable with rotational shifts, including night shifts (24/7 operations)

Eligibility Criteria:

  • Minimum Qualification: 12th Pass / High School Diploma
  • Graduates and Postgraduates are also eligible
  • Freshers are welcome; experience in chat/customer support is a plus
  • Must be able to pass background verification

Perks & Benefits:

  • Two-way cab facility (free)
  • Professional work environment with growth opportunities
  • Chance to work with a leading global brand
  • Mention on your Resume HR Vishnu (Mandatory)

Walk-in Interview Details:

  • Days:

    Monday to Friday
  • Time:

    10:00 AM 2:00 PM
  • Venue:

    Intouch CX, Hyderabad
  • Contact Person:

    HR Vishnu
  • Phone:

    +91 83093 38296
  • Email:

    vishnu.athmakuru@intouchcx.com

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IntouchCX

Outsourcing and Offshoring Consulting

Winnipeg Manitoba

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