WBD Platform and Integration

3 - 6 years

9 - 13 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Core responsibilities
Integration design and development: Design, develop, and deploy integrations between ServiceNow and third-party systems like ERP, CRM, HR, and Active Directory This is done using methods like REST/SOAP APIs, IntegrationHub, MID Server, and custom connectors Workflow automation: Use tools like IntegrationHub and Flow Designer to build automated workflows that span across multiple applications This minimizes manual effort and improves process efficiency API management: Create and manage custom APIs within ServiceNow and ensure that data exchange with external applications is secure and efficient Data management and normalization: Analyze, map, and transform data as it moves between ServiceNow and other platforms to ensure data integrity, accuracy, and consistency System support and maintenance: Provide ongoing support for existing integrations, resolve incidents, and troubleshoot issues related to data flow and performance Testing and documentation: Conduct thorough testing of all integrations and document technical specifications, data flow diagrams, and API details for ongoing support and knowledge sharing Collaboration: Work closely with cross-functional teams, including business stakeholders, platform architects, and developers, to gather requirements and define integration solutions Required skills and expertise ServiceNow platform: Strong hands-on experience with ServiceNow development, configuration, and customization across various modules such as ITSM, ITOM, CMDB, and Service Catalog Integration technologies: Expertise with key technologies and protocols, including: IntegrationHub REST and SOAP APIs JSON and XML Scripting languages: Proficiency with scripting for development within ServiceNow, such as JavaScript and GlideScript Problem-solving: Strong analytical and troubleshooting skills to debug and resolve complex integration issues Knowledge of best practices: Adherence to ServiceNows best practices for security, development, and implementation Middleware knowledge: Familiarity with external middleware tools like MuleSoft or Dell Boomi is a plus Certifications: Relevant certifications like Certified Implementation Specialist (CIS) in specific modules or IntegrationHub micro-certifications can be beneficial

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Euclid Innovations logo
Euclid Innovations

Technology/Engineering

Pittsburgh

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