Arrivia

Arrivia provides travel loyalty, booking and marketing solutions to consumer-facing companies that want to deliver exceptional value to their customers, uncover new revenue streams and drive growth through exciting travel rewards and member benefits. We’re on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.

10 Job openings at Arrivia
Travel Sales Specialist Mumbai 2 - 7 years INR 1.0 - 5.0 Lacs P.A. Work from Office Full Time

Our sales specialists fulfill the travel and vacation dreams of our members every day, by helping them use their incredible member benefits like free hotel stays and airline tickets, and greatly discounted cruise packages Assist members with travel requirements and accordingly provide the best booking solutions Make both outbound and inbound sales calls Resolve questions and be able to process all travel inquiries. Personally responsible for meeting monthly individual goals Become an arrivia brand expert to assist members Work as a team to meet monthly targets. Requirements: 2+ years sales experience Travel industry experience Excellent spoken and written communication skills Passionate about sales and results driven must be comfortable working on a computer and learning systems Ability to work in a fast paced, quickly changing environment Must be based from Mumbai and able to work in the office Our Core Values: Stay Curious - Explore new challenges and make space to learn, grow and improve Keep it Real - Earn trust through open, honest and clear communication Own it - Seek ways to make an impact and take action. Win Together - Create a culture of connection and inclusion where everyone can be their best

Platform Engineer mumbai 2 - 7 years INR 4.0 - 9.0 Lacs P.A. Work from Office Full Time

As a member of the arrivia Platform Engineering team, the DevOps Engineer will focus on Azure Cloud Engineering best practices around implementation and management of arrivia enterprise Azure cloud infrastructure. This includes working with engineering and development teams to implement optimal cloud solutions, as well as modifying and improving existing infrastructure. To be considered, you must have intermediate to advanced knowledge of Azure cloud with at least 2 years of experience, have familiarity with automating build and release pipelines, and have a solid understanding of cloud concepts using best practices. Responsibilities: Design, architect, and build cloud-native applications, leveraging Terraform for infrastructure provisioning Demonstrate a deep understanding of cloud technologies and their major concepts Collaborate with cross-functional teams to shape and implement cloud-native solutions Provide technical mentorship to the team, particularly in cloud architecture and design Develop and maintain documentation for cloud solutions Contribute to shaping the teampractices and methodologies in cloud development and operations Stay up to date on the latest Azure cloud services Requirements: 2+ years of hands-on experience with a focus on Azure cloud technologies Proficiency in Azure Devops for developing and maintaining CICD pipelines Solid understanding of cloud concepts, architecture, and best practices Experience with building native Azure cloud applications Scripting automation using Azure CLI and PowerShell Knowledge of best security practices with Azure Active Directory and Managed Identities Knowledge experience with Azure technologies including: App Services, Key Vaults, Storage Accounts, Azure SQL, Networking, Monitoring Desired: Bachelors degree in computer science, engineering, or related field 5 years of hands-on experience with a focus on Azure cloud technologies Experience in ARM templates or Terraform for infrastructure-as-code provisioning Experience with microservices and Kubernetes (AKS) Experience in AWS native cloud services Knowledge of API Gateways, API Platforms Knowledge of full-stack development including Angular .NET/C# Microsoft Certified: DevOps Engineer Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate

Service Desk Analyst mumbai 3 - 4 years INR 5.0 - 6.0 Lacs P.A. Work from Office Full Time

What Youll Do As a Service Desk Analyst, you\u0027ll be the first point of contact for all technical issues and requests. You will be a crucial part of our IT team, providing exceptional customer service and ensuring our employees can do their best work. Your day-to-day responsibilities will include: Providing first-level support for all technical incidents and service requests through phone, email, text, and walk-ups. Troubleshooting connectivity issues for our remote users, ensuring they stay connected and productive. Using our Incident Management System to log, track, and resolve issues efficiently. Applying your knowledge of Operating Systems (Windows 11, Mac OS, Windows Server) and Directory Services (Azure Active Directory) to quickly resolve customer issues. Managing corporate endpoint devices using Microsoft Azure services like Intune, AutoPilot, and Endpoint, as well as JAMF for Mac OS. Assisting with user account management across multiple corporate environments. What You\u0027ll Bring Experience: At least 3-4 years of enterprise-level Service Desk experience. Technical Skills: Experience with troubleshooting connectivity issues for remote users and a strong understanding of technical issue analysis, testing, and resolution. Communication Skills: Excellent verbal and written communication, with the ability to explain complex technical issues in a clear, non-technical manner. Certifications: While not required, certifications such as COMPTIA A+, Network+, Server+, Security+ , or Microsoft Windows 10, Azure AZ-900 are a plus. Problem-Solving: The ability to think clearly and solve problems under pressure. Self-Motivation: A proactive and dynamic approach to your work, with the ability to work independently. Schedule: 9 AM to 6 PM IST and weekends on a rotational basis.

Video Content Coordinator mumbai 5 - 10 years INR 7.0 - 12.0 Lacs P.A. Work from Office Full Time

We are seeking a creative and detail-oriented Video Editor to join our global Performance Marketing team. This role will be responsible for producing high-quality video content that supports advertising campaigns, website experiences, member education and social media engagement across multiple brands. The ideal candidate will have a strong visual storytelling ability, technical proficiency in video editing tools, and a collaborative mindset to work across teams and time zones. Role will require a high output of video content in either volume or variants of videos. Responsibilities: Edit and produce compelling video content for paid advertising, organic social media, and website use. Sourcing approved content from partners and members. Collaborate with creative, content, and product teams to align video assets with brand messaging and campaign goals. Optimize video formats for various platforms including YouTube, Instagram, Facebook, LinkedIn, and landing pages. Manage video asset libraries and ensure consistent branding and quality across all outputs. Support A/B testing and performance analysis of video content to improve engagement and conversion. Stay current with video trends, platform updates, and best practices in digital storytelling. Assist in scripting, storyboarding, and motion graphics as needed. Requirements: 25 years of professional experience in video editing and production. Proficiency in Adobe Premiere Pro, After Effects, Final Cut Pro, or similar tools. Experience creating content for digital advertising and social media platforms. Strong understanding of visual storytelling, pacing, and audience engagement. Ability to work independently and manage multiple projects in a fast-paced environment. Excellent English communication (Written and spoken) and highly developed collaboration skills.

SEO Optimization Developer mumbai 5 - 10 years INR 7.0 - 12.0 Lacs P.A. Work from Office Full Time

We are seeking a technically skilled and SEO-savvy developer to join our global marketing team. This role is responsible for implementing and maintaining technical SEO best practices across our digital properties. The ideal candidate will have hands-on experience with web development technologies and a deep understanding of SEO principles, ensuring our websites are optimized for visibility, performance, and user experience. Responsibilities: Execute and maintain SEO strategies including metadata optimization, structured markup (Schema.org), mobile responsiveness, and page speed enhancements. Conduct regular site audits to identify and resolve technical SEO issues. Collaborate with developers to ensure SEO best practices are embedded in code and architecture. Develop and maintain SEO-friendly code using technologies such as .NET, PHP, HTML, CSS, JavaScript, and other relevant frameworks. Work closely with product and engineering teams to implement SEO requirements in new features and site updates. Monitor SEO performance metrics (e.g., crawl errors, indexation, rankings) and provide actionable insights. Recommend and implement changes to improve site architecture, internal linking, and user experience. Assist in implementing content strategies aligned with SEO goals. Support backlink acquisition and management efforts to enhance domain authority. Requirements: 3-5 years of experience in technical SEO and web development. Proficiency in .NET, PHP, HTML, CSS, JavaScript, and SEO tools (e.g., Google Search Console, SEMrush). Strong understanding of SEO principles including metadata, structured data, mobile optimization, and page performance. Experience with CMS platforms and version control systems. Ability to work independently and collaboratively across global teams. Excellent analytical and problem-solving skills. Excellent English communication (Written and spoken) and highly developed collaboration skills.

Web Performance & SEO Developer mumbai 5 - 10 years INR 7.0 - 12.0 Lacs P.A. Work from Office Full Time

We are searching for a Web Performance SEO Developer to join our global Performance Marketing team. This is a critical h ybrid role where you use your developer expertise (.NET, PHP, JavaScript) combined with advanced SEO principles to execute high-impact technical changes. You wont just recommend fixes; youll implement them, own the strategy, and directly collaborate with our Product and Engineering teams to ensure our digital properties achieve maximum visibility, performance, and user experience. What Youll Be Building Optimizing As our SEO Optimization Developer, you are the technical owner of our search performance. Your work directly translates into increased organic revenue and market share. Platform Implementation Architecture: Execute, write, and maint ain SEO-friendly code acro ss our technology stack (.NET, PHP, etc.). Youll be the one embedding SEO best practices into the core architecture of new features and site updates. Structured Data Performance Engineering: Own the technical implementation of advanced SEO strategies, including high-level structured markup (Schema.org), page speed enhancements, and achieving best-in-class Core Web Vitals. Technical Audits Resolution: Conduct frequent, deep-div e site audits using tools like Google Search Console and SEMrush. You wont just find technical issues (e.g., crawl errors, indexation problems)youll resolve them by shipp ing clean, optimized code. Strategic Collaboration: Work closely with cross-functional global teams to recommend and implement major changes t o site architecture and internal linking, elevating domain authority and user experience. Drive Discoverability: Execute crucial on-page optimizations, including metadata and mobile responsiveness, ensuring our content is perfectly aligned with our content strategy and SEO goals. What Youll Need to Succeed We are looking for a developer who is passionate about SEO performance, not just maintenance. Experience: 35+ years of professional experience explicitly combining technical SEO implementation with web development. Full-Stack Proficiency: Proven ability to develop and implement code in one or more of the following: .NET, PHP, HTML, CSS, and JavaScript. SEO Tools Mastery: Expert-level proficiency in technical SEO auditing and monitoring tools (e.g., Google Search Console, SEMrush/Ahrefs, Screaming Frog). Technical SEO Depth: Strong understanding and implementation history of structured data, mobile optimization, and Core Web Vitals. Collaboration: Experience coordinating implementation efforts and managing requirements across global Product, Engineering, and IT teams. Global Mindset: Ability to collaborate effectively and communicate clearly across our global teams.

CMS Administrator (Optimizely / Episerver) mumbai 5 - 10 years INR 7.0 - 12.0 Lacs P.A. Work from Office Full Time

Were looking for a hands-on CMS Administrator to own day-to-day operations, governance, and continuous improvement of our Optimizely (formerly Episerver) CMS. Youll manage users/roles, workflows, and publishing quality at scale across a large portfolio of branded sites and subdomains, partnering closely with Web Experience, Product Development, IT, and Account Operations. Youll be the go-to expert for content editors, ensuring sites are performing operationally, on-brand, accessible, and optimized for internal use, and personalization. Responsibilities: Platform administration governance Own user/role administration, access rights, and editorial permissions; implement best practices and system configurations to speed up team productivity. Configure and maintain content approvals and publishing workflows (including multi-language approvals) to safeguard quality at scale. Monitor and tune scheduled jobs (e.g., link validation, content version cleanup) and coordinate with engineering on custom jobs. Manage GoTo blocks, document editing and troubleshooting steps Manage site/language settings, categories, and content types/blocks in line with design standards and governance. Content operations quality Establish and enforce taxonomy, tagging, and SEO settings (titles, descriptions, canonicals, indexing rules) directly in Optimizelys admin options to maximize discoverability. Guide editors on using blocks, templates, and content areas; evolve reusable components with Product Development to reduce complexity. Drive publishing cadence SLAs for promotions, landing pages, and partner updates; orchestrate scheduled publishing for time-sensitive campaigns. Maintain a content QA checklist (links, accessibility, mobile responsiveness, performance) and coordinate fixes with devs as needed. Work closely with the Web Experience team to improve workflows and remove barriers to campaign launches. Personalization, experimentation integrations Partner with Marketing Ops and WebEx to ensure pages/blocks are personalization-ready (audiences, attributes, placement rules). Coordinate with data teams on Tealium (and other tools) to align segments and events with CMS experiences; support hybrid approaches where needed. Document and govern custom snippets usage (where allowed) to safely enable light presentation logic without dev releases. Training, enablement support Build and maintain editor training (guides, short videos, office hours) and run onboarding for new team members. Serve as Tier-2 support for CMS issues; triage with Product Dev/IT for escalations; maintain an admin runbook and change log. Security, compliance quality controls Enforce acceptable use, access, and information security policies within the CMS (account ownership, non-shared admin credentials, auditability). Coordinate periodic audits of permissions, content approvals, and environment parity across brands/sites. Requirements 35+ years administering Optimizely/Episerver or a comparable enterprise CMS (governance, workflows, roles/permissions, scheduled jobs, multi-site/multi-language). Strong operational knowledge of blocks, templates, content areas, and editor enablement. Working knowledge of SEO fundamentals and hands-on experience with CMS-level SEO/admin settings. Experience coordinating with Web/Prod Dev and IT teams in a .NET/Optimizely stack. Familiarity with personalization/experimentation concepts and readiness (audiences, variants, targeting). Comfort with tagging/CDP tools (e.g., Tealium) and how data flows inform content targeting. Nice to have Exposure to Marketo or similar marketing automation and how CMS pages support lifecycle programs. Basic front-end proficiency (HTML/CSS/JS) for light troubleshooting and QA. Experience administering multi-brand portfolios (high site/domain counts, partner-specific content). Tools youll use Optimizely CMS (Episerver) Admin: Users/Roles, Approvals, Scheduled Jobs, Languages, Site Settings. Optimizely Experimentation Personalization (in partnership with Marketing WebEx). Tealium (data layer, segments) and analytics tooling. Personyze and other personalization tools.

Email Code/Data Developer mumbai 3 - 5 years INR 5.0 - 7.0 Lacs P.A. Work from Office Full Time

The Email Code/Data Developer is responsible for building, maintaining, and optimizing email templates and data-driven content modules within marketing automation platforms. This role requires strong technical proficiency in scripting, database management, and email development best practices to support dynamic, personalized campaigns that drive engagement and conversions. Responsibilities Design and code responsive HTML email templates. Conduct cross-client and cross-device testing to ensure consistent rendering. Maintain compliance with brand guidelines and email deliverability standards. Build and update modular email components using Marketo content blocks. Develop and maintain Velocity scripts and tokens for dynamic content personalization. Collaborate with marketing stakeholders to implement segmentation logic and campaign triggers. Manage and document email-related data flows, including syncing member data across systems like Marketo and MemberMaint. Ensure data integrity and governance across platforms including Tealium, BigQuery, and SQL Server. Create and maintain documentation for scripts, tokens, and data mappings. Automate repetitive marketing tasks using Python and SQL to reduce manual workload. Support integration of backend systems with marketing platforms for real-time updates and event-triggered communications. Design and implement automated workflows for legal data deletion requests, including form intake, system-wide data checks, deletion execution, and status reporting. Develop solutions to ingest customer lists and update Marketo records with personalized promo codes using Member ID to Lead ID mapping. Create verification and audit reports for data updates and deletions to ensure accuracy and compliance. Integrate backend systems and APIs to enable real-time data synchronization and automated marketing actions. Collaborate with Legal, Marketing, and Data teams to ensure secure and compliant handling of customer data. Requirements: 3-5+ years of experience optimizing email templates and working with automation platforms Proficiency in HTML/CSS for email development. Experience with Marketo, including Velocity scripting and token creation (a plus). Strong SQL skills for data querying and transformation. Strong Excel skills for report pulling and data management. Familiarity with Python for automation and data manipulation. Platform Experience Marketo (preferred) other enterprise email marketing system Visual Studio Code, MS Excel, Looker Studio, Power BI Email testing tools (e.g., Litmus, Email on Acid) Soft Skills Strong attention to detail and problem-solving abilities. Ability to work independently and collaboratively across teams. Excellent documentation and communication skills. Skills Technologies Proficiency in RESTful API integration for querying and updating records across platforms. Experience with workflow automation tools and scripting languages such as JavaScript. Strong understanding of data governance, privacy regulations (e.g., GDPR, CCPA), and secure data handling practices. Knowledge of systems integration and data flow between platforms like Marketo and internal databases.

Email Deliverability Specialist mumbai 3 - 5 years INR 5.0 - 7.0 Lacs P.A. Work from Office Full Time

The Email Deliverability Specialist ensures that all marketing and transactional emails successfully reach recipients inboxes. This role combines technical expertise, analytical skills, and strategic thinking to optimize email performance, maintain compliance with industry standards, and protect sender reputation. The specialist will work closely with marketing, IT, and compliance teams to implement best practices and troubleshoot issues impacting inbox placement. Responsibilities Monitor Analyze Performance: Track deliverability metrics (bounce rates, inbox placement, spam complaints, open rates) and identify trends or anomalies. Troubleshoot Issues: Diagnose and resolve deliverability problems related to authentication, content, list hygiene, or infrastructure. Implement Best Practices: Ensure proper configuration of SPF, DKIM, DMARC, and BIMI records; maintain compliance with CAN-SPAM, GDPR, and other regulations. Optimize Campaigns: Collaborate with marketing teams to improve engagement through segmentation, cadence, and content strategies. Manage Reputation: Monitor IP/domain reputation and remediate blacklist issues promptly. ISP ESP Relations: Work with Internet Service Providers and Email Service Providers to resolve deliverability challenges. Reporting: Provide regular reports on deliverability health and actionable recommendations for improvement. Education Training: Advise internal teams on deliverability best practices and emerging trends. Testing Audits: Conduct inbox placement tests and periodic audits of email programs to ensure compliance and performance. Qualifications: 3-5+ years of proven experience in email deliverability, email marketing, or related technical role. Strong understanding of email authentication protocols (SPF, DKIM, DMARC) and spam filtering mechanisms. Familiarity with major ESP platforms (e.g., Marketo, Salesforce Marketing Cloud, Klaviyo). Knowledge of email compliance laws (CAN-SPAM, GDPR, CASL). Analytical mindset with proficiency in reporting tools and data interpretation. Ability to troubleshoot technical issues and communicate solutions clearly. Strong collaboration and communication skills. Preferred Qualifications Experience with deliverability monitoring tools (e.g., Validity, GlockApps, Postmaster Tools). Understanding of IP/domain warm-up strategies and engagement-based deliverability tactics. Familiarity with marketing automation workflows and CRM systems. Performance Metrics Inbox placement rate improvement. Reduction in bounce and spam complaint rates. Maintenance of positive sender reputation scores. Compliance with global email regulations.

Azure DevOps Engineer mumbai 2 - 7 years INR 4.0 - 9.0 Lacs P.A. Work from Office Full Time

Job Details Description As a member of the arrivia Platform Engineering team, the DevOps Engineer will focus on Azure Cloud Engineering best practices around implementation and management of arrivia's enterprise Azure cloud infrastructure This includes working with engineering and development teams to implement optimal cloud solutions, as well as modifying and improving existing infrastructure To be considered, you must have intermediate to advanced knowledge of Azure cloud with at least 2 years of experience, have familiarity with automating build and release pipelines, and have a solid understanding of cloud concepts using best practices, Responsibilities Design, architect, and build cloud-native applications, leveraging Terraform for infrastructure provisioning Demonstrate a deep understanding of cloud technologies and their major concepts Collaborate with cross-functional teams to shape and implement cloud-native solutions Provide technical mentorship to the team, particularly in cloud architecture and design Develop and maintain documentation for cloud solutions Contribute to shaping the team's practices and methodologies in cloud development and operations Stay up to date on the latest Azure cloud services Requirements 2+ years of hands-on experience with a focus on Azure cloud technologies Proficiency in Azure Devops for developing and maintaining CICD pipelines Solid understanding of cloud concepts, architecture, and best practices Experience with building native Azure cloud applications Scripting automation using Azure CLI and PowerShell Knowledge of best security practices with Azure Active Directory and Managed Identities Knowledge & experience with Azure technologies including: App Services, Key Vaults, Storage Accounts, Azure SQL, Networking, Monitoring Desired Bachelors degree in computer science, engineering, or related field 5 years of hands-on experience with a focus on Azure cloud technologies Experience in ARM templates or Terraform for infrastructure-as-code provisioning Experience with microservices and Kubernetes (AKS) Experience in AWS native cloud services Knowledge of API Gateways, API Platforms Knowledge of full-stack development including Angular & dot net/C# Microsoft Certified: DevOps Engineer Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate About Arrivia arrivia is a thriving travel company committed to providing exceptional experiences for our customers With a focus on innovation and customer satisfaction, we offer a dynamic and supportive work environment Join our team and embark on a rewarding career journey, Our Core Values Here at arrivia we? Stay Curious Explore new challenges and make space to learn, grow and improve Keep it Real Earn trust through open, honest and clear communication Own it Seek ways to make an impact and take action, Win Together Create a culture of connection and inclusion where everyone can be their best Show more Show less Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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